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Ian at DialAFlight was brilliant and sorted my problems out whilst I was in resort!
Most helpful and friendly team you could wish to contact, especially Luke.
Excellent service from Jake
As usual excellent service
The service was brilliant. Excellent from the first to the end. I definitely will recommend DialAFlight to everyone.
As always, brilliant service.
Pleased to hear that you are able to take phone calls if anything untoward happens. As we have experienced over the many years the service and support cannot be faulted, many thanks once again.
Our premium transfer on the way out was almost a wreck, inside at best it was grubby, outside one side was almost hanging off. At 60 kilometres it rattled worse than anything I have ever been in and the aircon didn`t work!
Fantastic service from Alistair - thank you
Extremely helpful staff - pleasure to deal with.
Overall, the arrangements and communication with Lloyd were fantastic!
Pleasant as always. No problems getting through to speak to anyone and always make you feel as though you’re their only customer. Fantastic guys, keep it up. Be in touch soon.
Very helpful making these bookngs
Kept in touch really well. Most appreciated
First class. Lawrence was excellent as always
Good attention to one's needs
Our hotel was fabulous and perfectly located. It met all my expectations
Very helpful. And all stress free.
Our break to Barcelona was very enjoyable and the hotel was excellent. A couple of points: haven’t travelled with Vueling before and wasn’t aware you didn’t get any drink or snack or meal on board as part of your flight (FOC). Also the hotel charged us a ‘City Tax’ on check out? Wasn’t expecting that either.
I have used DialAFlight for many years and will continue to do so for many more. Keep up the good work.
Excellent service
Always great service. Friendly staff
Long walk for old people when arriving at airport from baggage collection point to bus. The hotel was fantastic, and the room was probably a suite rather than a standard room. We were probably upgraded due to the fact it was our wedding anniversary.. All good, your assistance much appreciated.
Our flight out was super. Our return was not too good due to the aircraft being too heavy so luggage stayed in Lanzarote. Which was the fault of the airline NOT DialAFlight!!
Efficient, courteous and friendly
I have booked flights, cars and holidays with Gareth at DialAFlight on a number of occasions and have never been disappointed. I have always received excellent customer service and wouldn’t hesitate to recommend the company to all of my friends and family.
Very good service - special mention to Gavin who has offered first class service and even called the day before the holiday to make sure everything was up to date.
Thank you again Sophie Laforge. You are a star.
Oscar was fantastic as usual.
Laura/Kylie as always were excellent in their help and organisation.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted tour for that authentic experience If you really want to find the essence of a country, then small group tours are the perfect answer.
Take the open road for a freewheeling self-drive tour A self-drive tour is a fantastic way to explore a country at your own pace, driving through spectacular landscapes.
Take a cruise and see several countries in one go Cruise holidays have come of age, allowing you to visit several countries and see amazing places, all on one unique holiday.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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