Always available even while abroad, ready to resolve any issues or respond to any queries.
The flights were great (especially the upgrade to Business Class on the way out). Parador Hotels all lovely.
Have been with DialAFlight for many years because the service is always excellent and the expertise of the agents is invaluable. Would thoroughly recommend.
I have used DialAFlght before and I find them really efficient and above expectations. Lucy Macnab was a real star and I had every confidence that if something had gone wrong she would have sorted it out.
Mason was extremely helpful and professional. We would certainly recommend DialAFlight to others and use them again in future.
Malcolm Cowan and his team are always immediately responsive and sort things out pronto. Would recommend highly.
Excellent service for the past 30 years from your company. Congratulations to Helen Jones who's my contact
Generally everything was OK but better information about the car hire pick up would have been good. We went to the car hire desks at the airport only to find that Centauro was offsite and used a shuttle bus.
Wouldn't use Paradors again. Staff seemed more concerned with their own convenience than the customers
Just a fantastic service with someone who is building a relationship with us and is beginning to know what we like.
Great itinerary. Had a lovely time. Will definitely book again in future.
Ethan was extremely helpful. Planned everything perfectly and was easily available to speak to on the phone. A wonderful trip to the paradors of Spain!
Delightful to work with the app and your team always so helpful, thank you
All well organised and problem free. Had a great time.
Advise that pools were closing on the 23rd Seprember. Alter the route so the last stop was nearer to Madrid. We realise that this may not be possible due to scheduling by the Paradors. All in all we had a superb holiday and will definitely consider doing Pousadas next year.
Everything was perfect, thanks.
Communication from Fraser was excellent.
Paradores were excellent, but would have been VERY useful to know we were visiting during a festival in Avila and should have reserved one of the limited parking spaces.
Finally, order of stays wasn't ideal leaving 230km to drive on final day. These quibbles notwithstanding it was an excellent holiday and decent value for money, thank you.
Enterprise was not the car rental company we would have chosen.
City Break to Madrid. Petit Palace is good central hotel / base for getting about. Not the most luxurious on first sight, but clean, comfortable, good breakfasts and friendly, attentive staff.
Everything from DAF was excellent and our trip was lovely. Many thanks.
Molly is always super helpful. Appreciated that she did the return check in for me and sent Boarding Pass by email
The personal care with even the most simple bookings is excellent
Hotel was miles out of the city, which was a faff. Virtually an hour to an hour and a half, subject to transport.
As always, fantastic service. No hesitation in recommending you. Love the out of hours service too. A problem with online checking was sorted so easily.
BA wheelchair assistance is chaotic and uncoordinated. LHR probably worst airport in Europe. Wheelchair assistance in Madrid was a dream despite its enormous size.
Curtis was very helpful and the various reminders we received were great too. Thank you for a very good service.
BACK TO TOP
