Your calls always answered within 5 rings.
So good to have such an efficient and personal service - very rare in 2025! Thank you again.
Excellent service as usual
Owen and the team were excellent - our requests were met and we were very well looked after.
Fantastic service especially from Chris Briggs, who we have used for the past few years. A wonderful holiday, great hotel and the flight times were perfect.
Friendly and helpful service
As usual the service was excellent and any questions we had were answered quickly and fully
I would recommend you but not the airline I used which was British Airways. Both outward and return flights were 2 hours late with very little explanation why
Everything went smoothly as usual. In particular Edward found us a really lovely boutique hotel which wasn’t available on any of the usual booking websites and at a competitive price.
I've been using DialAFlight for over 10 years .. I wouldn't use anyone else. I personally find it comforting to be able to call them and be answered virtually immediately without having to wade through a ton of options like most businesses! They are always ready with useful advice and very very efficient.
Overall I was very pleased with DialAFlight. Cmpliments to Callum - I appreciated his patience with me when I was asking him so many questions!! Well done!
My easyJet flight out of Milan was cancelled. Not your fault. Luke is always excellent - he is the reason I keep coming back.
Curtis, I can’t thank you enough
Great holiday!
As ever, good service from Matthew Price
Lewis did a great job, thank you
Some minor details that were not conveyed. Over all very happy. Had an amazing trip.
I like the way all communications are responded to by a person within such a short time. That makes such a difference in a time of automated responses and useless FAQs.
Love the fact that I can call up regarding flight and airport related queries such as cabin allowance, car parking, as I have some flight anxiety. Special mention to Julie and Glen. Your staff are very customer focused and knowledgeable - and by the way - fly Lufthansa! Epic airline
Great service before and during the holiday. Jarvis Allen was a pleasure to deal with and his service was exemplary .
Aidan was very helpful throughout
Joanna was very helpful and easy to get hold of to answer my stupid questions.
Bradley is very good
We'd like to thank Des for all his help including online check in for us which was very helpful. It's always good to know we can contact DialAFlight if we encounter any problems.
Connie was friendly, efficient and sensibly reminded me to confirm my flight details with the airline and get a boarding pass. Everything worked out as planned.
All of your staff are so good. Thank you
Eric was very helpful sorting out our holiday so a big thank you. He listened to what we asked for and put everything together for us perfectly. We had a brilliant holiday
Good service from the start. Grateful that two rooms next door to each other were also followed up on.
Sam Nott brilliant as ever. Service faultless.
Thanks to Kylie and her colleagues for their courteous, prompt and effective response to a last-minute emergency, which required a rapid change of flights, car-parking, etc. If ever a case needed to be made for using DialAFlight, rather than flying independently, this was it!
Great organisation by Darryll.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Choose other luxury hotels