Highly satisfied with the back-up help
Jim is a top man - will use again!
We finally got to Porto after three attempts thanks to Covid. What a wonderful city and excellent hotel. Transfer to and from airports were on time and again excellent. Thank you Michael, Ben and all others for all the help and assistance. Once again the holiday was wonderful and we would never use anyone else.
Howard and Russell were great as usual. Anyone we speak to is always so helpful.
As always, DialAFlight were brilliant. I never go anywhere else!
Kirsty is an absolute star. Great communication always ready to help
As always the customer service was outstanding. They always listen to our needs and deliver what is promised to ensure a smooth and enjoyable experience.
Fabian was excellent. We called upon him every time we came upon a challenge and he facilitated what was needed so we had an uncomplicated and smooth journey there and back. He also made it very easy for us to book into our hotel.
Very good service
Mason is a top man to deal with at DialAFlight.
Nicky and Ewan were excellent.
Elizabeth is fantastic and helpful
Bradley was extremely helpful.
I like the personal communication and updates from the company which keeps you informed. Also the DialAFlight app which contains everything you need at your fingertips.
As always DAF delivered a great holiday and excellent service. Shame that BA are not the same though!
Excellent service. I have and will recommend you
Thank you again. You never let us down.
Keep it up!
York House Hotel is four star characterful (16th century convent) and comfortable.
I am so impressed by DialAFlight service - they deal with “useless old ladies” brilliantly! So reassuring and kind. I have recommended to many friends.
Travis could not have been more helpful over many years.
We have had great service and help from the team in particular Mike. He arranged a flight back home very quickly when our scheduled flight was cancelled.
Just a big thank you!
Friendly and reassuring staff. Wheelchair assistance excellent - have already and will continue to recommend BA and DialAFlight.
Helen is a star
Very helpful staff and even checked that I had all the right documentation just before I left
I used you for the first time and I was very happy.
Very helpful and reassuring at every stage
Alex was superb. Super service. Thank you
They would not let me on the flight as I had filled in the locator form incorrectly. Had to stay the night and buy a new ticket. Grrrr