Unfortunately our flight was delayed 8 hours at Heathrow termimal 5 because of fog - all very frustrating but no one's fault. It's a risk one takes when flying
Thank you it was a great holiday. For reference Hotel Pitter has a lot of business groups staying there because of its proximity to a conference centre in Salzburg.
Have used DialAFlight for many years. Excellent service, always polite and respond quickly to calls
I have been walking in Austria with a group of friends and stressed how helpful DialAFlight had always been for me.
Once again a perfect trip
Cody, my travel manager is first class. Couldn’t ask for more! I’ve already recommended him to several people
Cameron always gets us the best deal and really looks after us.
Excellent service, friendly staff and most helpful in organising our trip. Can highly recommend and will use again.
Only problem has been dim programming for Covid in BA online check in. Compensated by excellent staff performance at T5. Still means you have to be at airport at least one hour longer than normal.
Excellent service from Niall, and later Marshall, who were able to cancel our trip due to COVID measures at our destination and provide us with credits for future flights.
Bradley was, as ever, so helpful and courteous . Arthur was there to help if Bradley was not. The USP of DialAFlight is that the telephone is answered by a real person so swiftly. Very comforting.
Thanks for all your help. We'll be back! Unfortunately we missed the flight back because my son hadn't got the wretched Passenger Locator Form ready in time. But KLM did not charge for the rebooking for next day. Hoping next time covid tests will be less complicated.
My go to place for travel
Great team - always at the end of the phone. Impressive
Trip was very smooth. All went fantastically well.
Brilliant service from a great team
Vinnie did everything we wanted. Travel and accommodation were excellent. He has never let us down.
We had a medium car hire for 5 people and luggage which was a bit of a struggle - good job we are good at jigsaws!
Always a pleasure dealing with DialAFlight.
Russell is amazing.
Just keep doing what you are doing
Brilliant as always.
As always, extremely helpful and efficient service from Oscar and the team.
You are great guys, helpful, patient and considerate
Well “sorted” and managed
Great support from your team.
We were pleased with the seats you booked for us on Easyjet. We were OK due to Easy Boarding but many other passengers had to let their bags be put in the hold as there was no room in t he cabin. The last lady refused to be parted from her case and got quite emotional so had to be escorted off the plane!
Excellant work again Dave, another first class hotel, the Kaiserhof in Vienna
Could have got an earlier plane from Klagenfurt to Vienna as it was very tight for two oldish ladies and there was a very long walk to the Vienna boarding gate. Otherwise very good.
Brilliant, as ever. No fuss, just options and follow up. I’ll be back!