Pat was great and everything went to plan
Fantastic service above and beyond the expected with friendly staff and help any hour of the day - invaluable when you are in a pickle on the other side of the world.
Very helpful when we were in Mexico during the virus situation.
I very much appreciated the personal message from Patrick whilst we were away offering to help with bringing return flight forward. In the event it wasn't necessary but it was good to know you care about your clients to such an extent.
Super service as usual!
I particularly like the reminders I get from DialAFlight and the customer service.
Excellent service as always from Lucas and his team
Thank you Michael for organising everything so well. Great flights, transfers on time and hotel was fantastic!
I loved fixing things by phone, not computer. I was touched to get a call wishing me well, too. Fab service. Thanks
Always good service with back up for peace of mind!
We had a superb vacation. Tony worked really hard - as always - to get us the flights / hotels / tours / transfers we wanted.
Excellent service. We'll be booking with you again.
I do like your reminders - most helpful. You don't just sell the ticket and lose interest, you are there right the way through with a personal contact. After my first experience last year I went straight to DialAFlight for this year's booking.
Our flights went smoothly thanks to your careful planning and correspondence
Not enough time between connecting flights because of security. We missed our flight to Mexico City so it extended flight time by 3 hours. This is not your fault but it is worth consideration when booking flights to America.
Your service yet again was faultless. I had a very enjoyable holiday and my luggage even on the quick turn around came home with me.
Nice to speak to a real person on the end of the phone
Extremely efficient and great customer service with pre-travel call and fast response times. I work in travel myself and would strongly recommend.
Especially appreciated the car pick up and drop off at the airport. Both cars immaculate and drivers very friendly and helpful.
All worked as planned and requested, a good deal.
The upgrade to business class allowed me to sleep most of the return journey, 10 hours from Mexico City. Comfort and service was excellent, despite my needing mobility assistance.
Well done - perfect!
Thanks to Robin, another successful trip. I always feel confident when booking with him.
DialAFlight did a great job, so thanks. However KLM failed to get my wife’s luggage to her destination on time which caused a huge amount of unnecessary stress. We will be complaining directly to KLM.
Fantastic! Emporio Reforma in Mexico City excellent and great location. Ramada Encore in Puebla was a long way out which needs mentioning to clients. We were ok because we had a driver but otherwise could have been a nuisance.Thank you Scott. We had a great holiday.
I will definitely use and recommend DialAFlight. Big thank you to Logan.
Thanks to Brian it all worked very well once again. Keep up the good work
Ryan is an absolute delight to deal with. He always delivers and you really feel he is on your side.
I would like to thank Christian for all the work he did for us. Also for his patience and help when I had a query or queries. As always he was wonderful.