The travel with American Airlines went smoothly and the hotel that you booked for us was perfect for our requirements..
Wary of using British Airways again as service and food was poor. Terminal 5 awful and bag arrived damaged. But DAF were fab in getting the flight for me
Flights went well but delayed flight from Mexico City on our return meant just a 30 minute window to catch connecting flight from Toronto to LHR. We made it but our luggage did not. It is being delivered tomorrow (3 days after we landed).
Thank you Peter for your continued help with my bookings.
Quick to answer the phone at any time of day/night and all staff were super helpful with good record of all flight changes. Cannot thank you enough
Small niggle. Qantas charged us extra for our checked in luggage which we thought was included on our Sydney to Honolulu flight
Great price and service
Excellent service as always and invaluable to have DialAFlight at the end of the phone when changes need to be made. Gives me peace of mind when travelling.
Fantastic customer care. Great that we can always get straight through to you on the phone. Will definitely use you again and will recommend you to our friends.
Jessica Sadler was so helpful - we will definitely be using her again.
Real and very friendly people help and provide excellent solutions.
Josh Coates pulled out all the stops to get the boys home when British Airways cancelled their inbound flight without informing us. We are very grateful!
Amazing service from Natasha. Ever helpful and accommodating in dealing with a number of queries during a very tricky time for international travellers. Had it not been for her sound knowledge and advice we would have surely fallen foul of some of the restrictions due to Covid rules. So much easier to have experts to refer to. Made for stress free travel and can't recommend highly enough.
Cody gave excellent personal service to make a difficult trip an excellent experience. Much appreciated
Really happy with the flight deal that Nicole found us and everything went super smoothly. Will definitely use you again
Couldn’t have done it without DAF. Great back up too.
Made organising a complicated trip easy!
Reid was great
Always a quick, knowledgeable, efficient, supportive and friendly service. You guys were excellent every step of the way.
Mason and his colleagues were outstanding. I would highly recommend them. Fantastic service. I will be definitely using them again
Pat was great and everything went to plan
Fantastic service above and beyond the expected with friendly staff and help any hour of the day - invaluable when you are in a pickle on the other side of the world.
Very helpful when we were in Mexico during the virus situation.
I very much appreciated the personal message from Patrick whilst we were away offering to help with bringing return flight forward. In the event it wasn't necessary but it was good to know you care about your clients to such an extent.
Super service as usual!
I particularly like the reminders I get from DialAFlight and the customer service.
Excellent service as always from Lucas and his team
Thank you Michael for organising everything so well. Great flights, transfers on time and hotel was fantastic!
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