Brilliant as always
Great hotel, great service from Chris
4th or 5th time using DialAFlight. As always your call is answered within 5 rings, agents are knowledgeable, courteous and helpful. Will book again
The travel with American Airlines went smoothly and the hotel that you booked for us was perfect for our requirements..
Wary of using British Airways again as service and food was poor. Terminal 5 awful and bag arrived damaged. But DAF were fab in getting the flight for me
Flights went well but delayed flight from Mexico City on our return meant just a 30 minute window to catch connecting flight from Toronto to LHR. We made it but our luggage did not. It is being delivered tomorrow (3 days after we landed).
Trip always ends up as planned - excellent.
Very good service, fast, punctual. Both from initial booking and flight change when in Mexico. Top notch!
When I wanted to plan my journey it seemed an overwhelming task and DialAFlight were very prompt in finding options. The flights and hotel were excellent and the team were very patient with my numerous questions.
After organising our hotel/flights and transfers, I cannot fault DialAFlight. Everything was perfect, very easily contactable and all arrangements were brilliant. I have already recommended to many people. Thank you so much
Libby was great from start to finish. Not stopping after the flights were booked but also checking all was in order with documents needed for the trip. Even helped with check in to get us good seats. Very happy with the whole process.
Dealt with by Michael! Best holiday we have had so far
Amazing service from Michael - will be using your company again
Jay Thompson knocked it out of the park. Best vacation I have had in years. He made it so easy for me that the most difficult part was remembering to bring my passport.
Thank you Peter for your continued help with my bookings.
Knowledge around US connections would show that passport check is always long so more time for connections should be suggested
Stevie and Jim were great in sorting our lovely holiday.
My outbound flight delayed by 2 hours due to a technical fault meant my onward flight to Mexico was missed. While I was automatically reprotected onto TWO flights the following day, a quick message to the office (very early AM for me) gave Chris and Tristan the opportunity to find a direct option with 2 remaining seats later that morning saving a lot of extra travel and hassle!
Flight and accommodation was fine, however the beach and sea was full of sargassum which smelt like rotten eggs
Customer service is very important to me when using a service and DialAFlight's is excellent. I was always able to speak to a human, you always answered the phone quickly and everyone not only knew what I was talking about but was able to help.
A fantastic service from Natasha for changing my flight so I could return earlier
Amy is great! The updates and confirmations that are sent are timely and informative. Overall brilliant service for our flights.
Ellis was patient and so helpful in finding our special family holiday to celebrate my husbands 50 th birthday. The attention to detail was brilliant and took all the stress out of planning which meant it was all smooth running and problem free.
Nicole is my point of contact for any upcoming trips. She is always wonderful, upbeat and coordinates everything efficiently and effectively.
Everything went smoothly
Harvey is brilliant. Thank you
Quick to answer the phone at any time of day/night and all staff were super helpful with good record of all flight changes. Cannot thank you enough
As good as usual
Ross always delivers, thank you.
The booking process was seamless and recommendation of hotel by Eve was excellent
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