It was very good to receive a call just before my holiday informing that check-in was now open and to check for any last minute questions. Overall excellent service by Helen Jones. Also good that when we told her that we would use this route often she told us that our preferences were saved in the system and that if we went back to her she would have all the information to hand.
Orlando was excellent throughout
Very informative, very patient and competitive pricing. We had a perfect trip.
Amy was excellent in guickly and thoroughly sorting out all flights and hotel to my requirements and phoning back before flying out to check I had no issues. Great service!
AA business class seat on our return, although not up to BA standard, did exceed our expectations, and the food was very acceptable.
You did your job, I paid the money - that's how it should be.