Your calls always answered within 5 rings.
Very good service and nice personal touch.
Everything from giving the requirements to landing back at the end went well and we felt supported.
I have been dealing with you for years and love having the same nominated person to deal with throughout the process
Cannot be beaten on service
Very good service as usual. Always my first call when I need a flight
Nick Brewer handled our trip. He was diligent, thoughtful and helped us organise a very big trip for 5 weeks which needed so much planning.
Usual excellent personal service that we have come to expect.
Everything went fine. Not too keen on Cathay Pacific. If I went again I would go with Singapore Airlines. But the arrangements by Rebecca Wilkes very good.
Excellent service for the last 14 years. An amazingly pleasant and very efficient bunch of people available seven days a week, fifty two weeks of the year.
It was very reassuring just knowing that you were a phone call away. Have recommended you to a friend who will be contacting you shortly
Once again a well arranged travel service. Highly recommended.
Everything went to plan.
Elizabeth was excellent, great service and very responsive. I will definitely be asking her to sort all my holidays for me
The service I had was such a pleasure compared with any previous experience I have had. Your agent went above and beyond in my opinion
Friendly, trustworthy service as ever. Just one comment - I collect air points with Air NZ . The codeshare system didn't make this easy - maybe it could be clearer who the tickets were actually booked with. Or the airpoints membership could be put in at time of booking?
Very good at responding to my email queries from abroad to clarify
Emirates were excellent and looked after us very well. Heathrow could do with more staff as there was nobody to push a wheelchair for Christine and it was quite a long walk.
Excellent trip throughout. All flights, trips, hotels, car hire and service were perfect.
Everything went well
Fab service from the very start, will always use DialAFlight for any long trips and continue to recommend your great service
I did have a very tight transfer at Doha on the way back which could have resulted in my not getting my connecting flight to Edinburgh. Had it not been for the staff on the plane allowing me off first and then being able to check my bags thru the 1st class security I would have missed it.
We have booked many trips with Claire since 2009 and she is amazing at finding us just what we want at great prices. We have already emailed her to start planning our next trip.
Will definitely be using you again
Everything was perfect
Great trip - all worked according to plan. Very many thanks.
Would definitely book with you again. A competitive price and good advice and support only a phone call away.
The agent that booked my flights, Elliot, was extremely helpful when we had a problem with the lounge we had booked. Everything was sorted. Very professional.
Jordan Fell is always fantastic to deal with!
Great, thanks for all your help changing flights.
Just an hour after the wheels of our plane touched down on the scorching runway - and we're swimming in the glittering Atlantic just off what's claimed to be the world's best beach.
Certainly, it looks impressive to me. Giant spotted eagle rays fly through the water, multicoloured parrotfish swim between the coral and a giant sun sits above in a cloudless sky.
This is Grace Bay in the Caribbean's Turks and Caicos, a ribbon of 40 low-lying islands and 'cays' (smaller islands) encircled by the world's third-largest coral reef.
For years, Grace Bay has been topping the list of best beaches thanks to its bonewhite soft sand, dotted with giant peach and pale pink shells and lapped by an impossibly blue sea.
Until now, reaching Turks and Caicos was a chore for British tourists, with a 12-hour BA flight stopping in the Bahamas or Antigua for an hour en route.
But Virgin Atlantic last month launched a direct route to the British Overseas Territory, meaning you can be whisked from Heathrow Terminal Three to Provincediales - or ' Provo' - the archipelago's main island, in under nine hours.
At immigration, a band plays, while a beautiful female officer checks our passports. She spots where we're staying on our forms and gives us recommendations for local restaurants and bars.
'Enjoy Paradise', she says with a smile and a stamp, and we're on our way. I'm here for four restorative nights with my friend, Ami. Our first base is the charming Wymara Resort which, lucky for us, backs onto 12-mile long Grace Bay. It's shortly after Thanksgiving and guests are mainly made up of American couples and families enjoying the last of their holidays.
We make good use of the service flags on Wymara's sun loungers and order delicious fish tacos and rum cocktails between dips in the ocean, which feels like silk against the skin. On a clear day, it's said that you can see 12 shades of blue. I give up after seven.
But be warned of the prices. At Indigo, Wymara's restaurant, the cheapest main dish comes in at £31, while the least expensive glass of wine costs £12.
In search of a cheaper alternative, we walk barefoot at sunset along Grace Bay until we get to Somewhere, a wooden tiki bar with live music which we're told is 'cheap and has good vibes'. The vibes are indeed good but prices remain steep. We're charged £29 for two pina coladas.
Next morning, we're taken by a Wymara Hobie Cat from the beach to Bight Reef just a few hundred metres up Grace Bay, in the hope of finding green turtles. This, as well as paddleboarding and kayaking, is included in a guest's stay.
The chop from the speeding boats form waves which bounce us along as sea spray splashes up onto our already sunkissed faces. We quickly wrestle on our flippers and snorkel and throw ourselves backwards as the boat speeds away with a gust of wind.
Spiky, bulbous porcupine fish bounce off the reef; long, tube-like trumpetfish search for prey and flashes of sunlight illuminate patches of bright green brain coral. But no turtles.
Thanks to Provo's diminutive size (measuring roughly 23 miles by four), you can reach any point by car within 40 minutes. Our journeys take us through desolate landscapes dotted with cacti, past bright pink and lime-coloured colonial buildings and schools where smartly dressed children play hop skip jump.
Initially inhabited by the indigenous Taino people who stumbled across the islands in 600 AD, Turks and Caicos changed hands between the French, the Spanish (who established salt production), and then the British before becoming a Crown colony in 1962.
Numerous political crises (one which, in 2009, involved a suspension of government and period under direct British rule), a recession and a battering by a series of hurricanes, have meant the archipelago's history has not been pretty. But the storm clouds have blown away and the island nation is enjoying a revival. 'Trouble in Paradise' headlines have all but gone; tourism is booming and peace and charm now reign. So far this year, more than one million tourists have visited - an 18 per cent increase over the same period in prepandemic 2019.
On the 25-minute drive to our second hotel, Amanyara, from the high-end Aman group, we pass a bright pink building surrounded by walls built from shells washed up on the beach just in front.
We ask our taxi driver to stop so we can take a look.
It's a beachside restaurant called Da Conch Shack playing reggae music and serving rum cocktails and cracked conch - battered and fried local sea snail - to customers dining on the tables on the water's edge, feet in sand. Conch(pronounced 'conk') - a giant sea mollusk with a spiral peach and cream shell - is the national symbol of Turks and Caicos and appears on the flag.
Historically, the arid islands were absent of livestock, but conch was readily available and easy to catch, providing a staple source of protein for inhabitants to this day. We taste conch served with bell peppers and salsa later that afternoon on Amanyara's beach. It's salty with a rubbery texture, but deliciously refreshing in the 30c heat.
If Wymara is expensive, Amanyara is once-in-a-lifetime territory for most of us. But the beach easily beats Grace Bay (and that's no mean feat) and the rooms, if you can call them that, are among the best I've seen.
Ours, a standalone wooden Ocean Pavilion, is just steps away from our own patch of sand and the crashing ocean, while inside there's a huge tub and walls of glass which look onto mature deep green trees and an endless turquoise sea.
It's easy to see why the super-rich and super-famous regularly holiday here. Privacy is key (it's set in a 5,000-acre nature and wildlife reserve) and despite being 60 per cent full, we're never close to the other guests.
In one final search for the elusive green turtle, we're taken five minutes by speedboat across the bay to a marine reserve.
We give up hope after an hour and start swimming back to the boat when I spot one, just a metre or two away. He's a juvenile green turtle, no bigger than a side plate, with an olive-coloured shell and tiny leathery head.
We follow him as he dives between the bright red and purple coral while foraging for seagrass. We're with him for a minute or two until, with a couple of flips of his speckled flippers, he's off.
Even in the smartest of places in Turks and Caicos, the locals, all speaking English with an American twang, are affable and charmingly relaxed.
'Six o'clock allows plenty of time, go and jump in the ocean,' an Amanyara worker with dreadlocks and a wide smile says when I question whether our transfer should be half an hour earlier for our 8pm flight.
He was right. And his lovely, laid-back demeanour enables us to sip on rum cocktails while enjoying the last of the day's sun which dries off our salty hair and freckled faces one last time.
First published in the Daily Mail - December 2023 More articles below...
First published in the Daily Mail - December 2023
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements