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I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
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Excellent seats in Business pre-arranged by Curtis. All smooth until return from Mongolia but even then Curtis was on the case and noticed we had missed the connection in Istanbul & contacted me. Very impressive. We highly recommend him and DialAFlight and have put several friends his way in past years!
Geoffrey SaltVisited Ulan Bator | Posted on 24 Jun
We were very grateful for Christian's expertise and swift response to all our questions during the booking process
Ian RawleyVisited Ulan Bator | Posted on 31 May
Isaac provided an excellent service as usual.
Melanie BeardshawVisited Ulan Bator | Posted on 11 Mar
Every time I requested help, whether by phone or email DialAFlight's response was virtually immediate. I was travelling a working day ahead of those I contacted in the UK, yet was never materially held up by the time difference. A similar service has also occurred when the reverse was the case.
Service of the highest quality! Thanks to all concerned.
Colin SelbyVisited Ulan Bator | Posted on 04 Aug | Stayed at Holiday Inn Temple Of Heaven
I was unable to register my miles and smiles on outbound flights despite several attempts, but registered the return flights. I would like to add the missing miles, but have gone around in circles on Turkish Airlines app and website. Please can you help?
Keith BrockbankVisited Ulan Bator | Posted on 18 May
So helpful, friendly and professional, big thanks to Howard.
Gary ClaptonVisited Ulan Bator | Posted on 24 Aug
The turnaround in Istanbul was very tight, especially on the return journey. I know these are connections are recommended by Turkish Airlines, but the reality is that two hours would be better and if it were longer it would not be a problem.
Keith BrockbankVisited Ulan Bator | Posted on 04 May
You guys are incredible - Charlie and his team are legends.
Theodore KeightleyVisited Ulan Bator | Posted on 23 Aug
Warn clients that Aeroflot loses bags on transfers regularly. On the return my bag didn't make the transfer, so Business class means nothing. At Heathrow they told me I was lucky. During the summer 100 bags per flight was the norm.
Angelique FernandezVisited Ulan Bator | Posted on 06 Sep
The journey included transit via Beijing - this is not recommended if it involves changing terminals. In both directions it took more than 2 hours from leaving the incoming plane to reaching airside in the other terminal with endless queuing and bureaucracy and a 20 minute bus transfer in the real world.
Anna SmallwoodVisited Ulan Bator | Posted on 11 Aug
We had problems on the return flight. Aircraft was unable to take off from Bishkek due to 'technical reasons'. Turkish did a good job with overnight accommodation but could have kept us better informed and looked after us better during the long wait
Barbara BrockbankVisited Ulan Bator | Posted on 04 Jul
Wonderful trip from Ulaanbaatar, Mongolia to Manchester via Istanbul. Everything went according to plan and I was especially pleased to have had transportation going from and to the airport to a magnificent hotel. Many thanks to one and all especially to Noah!
Phoebe PughVisited Ulan Bator | Posted on 16 Dec | Stayed at Crowne Plaza Istanbul - Old City
Hotel in Istanbul a distance from the airport on a noisy road but very clean with helpful staff.
Stephen HowellsVisited Ulan Bator | Posted on 18 Sep | Stayed at Expocity Hotel
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