Your calls always answered within 5 rings.
Great flights, superb advice and service from Oscar Smith, will use again
Adam Siu was fantastic in organising our holiday to Japan last year - so when we wanted to go to Vietnam this summer, we called him up. He arranged direct flights, internal flights, a cruise and all the hotels. Everything was taken care of so drivers and guides were there to meet us at airports and hotels. This level of planning and attention to detail made it an incredible experience.
Great holiday experience, which was made worry free by Charlie
Raphael organised every detail of our holiday. All made easy for us
Comms could have been better with regards to your app going down or being upgraded. Had a few problems at Brisbane airport
As always, perfect!
The big disappointment was the baggage allowance. On our outbound flights from Manchester to Melbourne this was 30kg, so we assumed the return flights would be the same. They were not! They were only 25kg. This meant that we had some hasty repacking in Melbourne airport.
Superb as always from Luke and the team.
As always excellent service
First time using you, will now use you all of the time. Thank you so much
A company that delivers on its promises
Thank you Riley
Absolutely first class service and has been for some years. Would thoroughly recommend them from a simple flight to a whole holiday package.
My holiday was very enjoyable and everything was pretty seamless with respect to airport pickups The hotels were well located and of a good standard. I will certainly use DialAFlight again.
Very helpful advice and updates from start of process to the end
The island we went to had a different weather system and we were in monsoon season so it wasn’t a big issue but I think we chose the wrong location. We enjoyed and had a fab holiday
Leah helped to plan my holiday with my daughter to Bali and it was just amazing - she was very helpful and took all my worries away. Can't wait to book my next holiday with her!
Right from the start Rebecca Wilkie gave us fantastic suggestions and helped us plan a complex and memorable trip to Bali and KL for 3 weeks. I also felt like the full team were always there to support us if we had any challenges while abroad. Great service
Loved the app, shame Rosie left but Sean did well as the guy who took over.
A special thanks to Ivor Savage. We gave him our requirements and he researched and provided us with a few options. He booked flights, transfers and the hotel and made our holiday easy. Great service.
Micky and team - always excellent service
I have booked many flights with Des at DialAFlight as it takes the stress out of the booking process.
I had flights booked through Dubai. Days before travel, the situation in the Middle East worsened and a volcano blew up in Indonesia affecting air travel. I was reassured that everything was still on schedule. I also have absolute confidence that if the situation had worsened Philippa (and the team) would have everything in hand.
Dennis always delivers the best tailor made packages for us. We had an amazing time, thank you
Thank you Russell for all your help during this very important trip to Vietnam. You are a credit to the company as you ensured at each stage I had information and support especially travelling on my own.
Talking through my flight options with Jeff was really helpful, as I hadn't made this trip before. It was also reassuring to know that DialAFlight was available 24/7 should anything have gone wrong. It all went very smoothly and I had a fantastic trip.
Great service and informative regarding upcoming trip
Flights were great (although no seat allocation wasn't ideal). Both hotels are fantastic (Park Royal is very family orientated - thank goodness for the adults pool). All in all, a great trip.
So happy with the booking process and our holiday. Will definitely be back! Freddie was great.
Kelly is an absolute gem. Treasure her.