Fantastic service - Rafael went above and beyond what you'd expect from a travel agent.
Superb service - long haul flight going out got cancelled by airline at short notice and used emergency number to replan all flights and connections and still arrive on the same day and time.
Just had some issues with Swiss Air check-in staff who were deplorable
We were stuck in Lombok because of the volcano and you changed our flight and got us back without additional cost. Heartfelt thanks to all concerned. All very professionally dealt with and with good humour.
Kenny never lets me down. Thanks guys