Your calls always answered within 5 rings.
Have booked with Finn numerous times over past few years and has always delivered great service.
I was due to return on Thursday from China, however unexpectedly had to call on the Tuesday to try and rearrange flights as my wife was due to be induced at hospital earlier than planned. I spoke to Josh who singlehandedly worked an absolute miracle and got me to the hospital from China within 20 hours. He did over and above what was expected and was without doubt some of the best customer support I've ever received anywhere.