We missed our connecting flight from Beijing to Chengdu due to the rigorous security checks and long, long queues. It was a holiday weekend in China which made the airport in Beijing extremely busy. The 90 minute turn around that we had was not long enough and we only had hand luggage too! Got put on a flight two hours later but only after lots of hassle and more queues and having to go through security again. Need a longer turnaround time particularly if it’s a public holiday weekend.
Everything was great.
You always give a brilliant service
Cannot fault any aspect of the service, will use Dexter again for sure.
I deal with Lincoln who is always extremely polite, friendly and fantastically helpful. Really pleased with the customer service experience and have already recommended to others on several occasions.
Sally deserves an excellent bonus for her all round cheerfulness and efficiency.
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