Your calls always answered within 5 rings.
Another amazing experience with DialAFlight
Thanks again for all the help you gave us. Big thanks to Hannah
Only problem was delayed in Manchester and missed my flight to Manila
Always 1st class service from your lovely team.
Usual high standard of communication, with prompt answers to any questions or concerns. And a great choice of hotels. Everything was perfect, thank you Patrick
Very pleased with the help and advice from Reggie. We will definitely be in touch next time we need to book a holiday or flight.
Ivor's attention to detail was excellent - a pleasure dealing with him and the team
Even when we had issues these were handled quickly and well.
We were not expecting to have to pay for entertainment on a seven-hour flight on Fly Dubai, which offered very limited service in cramped conditions.
As always Philippa's service was excellent. Bali flights were on time with no hanging around when changing flights. Would be lost without her.
No issues with Ray his usual efficient self.
Would not recommend Cathay connection times in Hong Kong.
Long time between flights meant 9 hours in Singapore airport, extended to 11 with delays.
My only criticism is that the DAF team should have had better info about Singapore Airlines A380 business class seating, which is seriously awful and frankly a disgrace for the money.
Excellent service all round
Everything went has planned
I’ve been using Ryan at whois fantastic. I’ve recommended DialAFlight to all my friends
Thanks for sorting out the cancelled flight so quickly
I think there needs to be clarity about added cost of seat selection at the outset. I knew about this added cost and therefore asked about it but often people don’t and have the cost added at check in ( when the better seats have often been already booked).
All good with flights, thanks
The assistance at Abu Dhabi and Kuala Lumpur wes great as opposed to Heathrow which was awful.
We have been looked after by Kylie for over 25 years. Simple or complicated travel, she has always helped to craft our holidays beautifully
Bali was absolutely magical but the return into Heathrow wasn’t good
Fraser really helped with all the questions and our hotel in Hong Kong was excellent
When booking a trip with multiple stops it would be good to be offered a choice of hotels so we could choose our preferred option
In future please make clear whether a group booking is genuinely a group booking. We booked as a 4 but ended up as 2 x 2s which meant we weren’t sat together
Guy does a great job of looking after our interests and keeping us informed along the way. Highly commendable.
Didn’t tell us about SG arrival card entering Singapore on our phones .
Have already recommended DialAFlight to our friends
The service is very friendly and efficient.