Very professional, friendly and so easy to deal with - much better to speak to an experienced travel agent than navigate your way through a website and have to search for answers! Would now not go anywhere else! Thank you DialAFlight!
We were particularly pleased with your care and attention to detail. For example - your recommendation to take an earlier flight from Da Nang to Hanoi, in order to avoid the road closures for the Independence Day rehearsal. It worked !!! Thank you.
Toby organised our honeymoon and what a fantastic job he did. Flights, transfers, choices of hotels were all perfect. I now will only use DialAFlight for my holidays and highly recommend you guys to all my friends and family too.
As always, you have again provided excellent service and professionalism. I look forward to contacting you again in the future.
Professional, customer focused service by Kirsty - thank you.
Dominic has helped us with our holiday flights and hotels for the past few years. If he is not in the office one of his colleagues has always managed to sort us out. We are delighted with the services you offer and always recommend you to friends.
Friends recommended DialAFlight, and we were impressed with the service all round. Cannot thank Charlotte enough for attention to detail and effort to get us the best booking and follow up.
We had to call for reservation numbers in order to check in. Please send as part of the information you provide. Our luggage got lost.
Neil nailed it! We absolutely loved everywhere we stayed that he recommended and booked for us. Fabulous trip! Very happy
Teddy Ramage was fantastic.
In terms of the planning, it was fantastic, very smooth and very easy. Will be using again!
Ash absolutely nailed the whole trip. With no formal briefing he got every single aspect absolutely spot on. From the hotels to the transfers to the recommended places to visit, things to do and see. Very impressed and happy!
Superb service throughout.
You initially booked me on Turkish with a one hour connection - coming back they make you go through immigration again and one hour really would be extraordinarily short time to make a connection
Loved Logan’s work. And impressed with Singapore's flat business class bed.
Above and beyond would describe our experience. Very happy with the communication at every stage
The package for my children, which included multiple flights and accommodation, was put together by Paige Cain. Her support was excellent and ensured they had a wonderful trip, making many lifetime memories.
Becky worked really well with me to put our convoluted trip together and we had a fabulous time. The only anxious moment was when the App had a hiccup but it was sorted. We were very happy that we used an agent.
Absolutely fantastic holiday - perfect. Thank you so much
Absolutely spot on. Even to the point you called us when we were on the way to the airport to let us know about a flight delay.
Great flights, superb advice and service from Oscar Smith, will use again
Adam Siu was fantastic in organising our holiday to Japan last year - so when we wanted to go to Vietnam this summer, we called him up. He arranged direct flights, internal flights, a cruise and all the hotels.
Everything was taken care of so drivers and guides were there to meet us at airports and hotels. This level of planning and attention to detail made it an incredible experience.
Great holiday experience, which was made worry free by Charlie
Raphael organised every detail of our holiday. All made easy for us
Comms could have been better with regards to your app going down or being upgraded. Had a few problems at Brisbane airport
The big disappointment was the baggage allowance. On our outbound flights from Manchester to Melbourne this was 30kg, so we assumed the return flights would be the same. They were not! They were only 25kg. This meant that we had some hasty repacking in Melbourne airport.
Superb as always from Luke and the team.
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