Your calls always answered within 5 rings.
Professional, customer focused service by Kirsty - thank you.
Dominic has helped us with our holiday flights and hotels for the past few years. If he is not in the office one of his colleagues has always managed to sort us out. We are delighted with the services you offer and always recommend you to friends.
We had to call for reservation numbers in order to check in. Please send as part of the information you provide. Our luggage got lost.
Neil nailed it! We absolutely loved everywhere we stayed that he recommended and booked for us. Fabulous trip! Very happy
Teddy Ramage was fantastic.
In terms of the planning, it was fantastic, very smooth and very easy. Will be using again!
Ash absolutely nailed the whole trip. With no formal briefing he got every single aspect absolutely spot on. From the hotels to the transfers to the recommended places to visit, things to do and see. Very impressed and happy!
Superb service throughout.
You initially booked me on Turkish with a one hour connection - coming back they make you go through immigration again and one hour really would be extraordinarily short time to make a connection
Loved Logan’s work. And impressed with Singapore's flat business class bed.
Above and beyond would describe our experience. Very happy with the communication at every stage
The package for my children, which included multiple flights and accommodation, was put together by Paige Cain. Her support was excellent and ensured they had a wonderful trip, making many lifetime memories.
Becky worked really well with me to put our convoluted trip together and we had a fabulous time. The only anxious moment was when the App had a hiccup but it was sorted. We were very happy that we used an agent.
Absolutely fantastic holiday - perfect. Thank you so much
Absolutely spot on. Even to the point you called us when we were on the way to the airport to let us know about a flight delay.
Great flights, superb advice and service from Oscar Smith, will use again
Adam Siu was fantastic in organising our holiday to Japan last year - so when we wanted to go to Vietnam this summer, we called him up. He arranged direct flights, internal flights, a cruise and all the hotels. Everything was taken care of so drivers and guides were there to meet us at airports and hotels. This level of planning and attention to detail made it an incredible experience.
Great holiday experience, which was made worry free by Charlie
Raphael organised every detail of our holiday. All made easy for us
Comms could have been better with regards to your app going down or being upgraded. Had a few problems at Brisbane airport
As always, perfect!
The big disappointment was the baggage allowance. On our outbound flights from Manchester to Melbourne this was 30kg, so we assumed the return flights would be the same. They were not! They were only 25kg. This meant that we had some hasty repacking in Melbourne airport.
Superb as always from Luke and the team.
As always excellent service
First time using you, will now use you all of the time. Thank you so much
A company that delivers on its promises
Thank you Riley
Absolutely first class service and has been for some years. Would thoroughly recommend them from a simple flight to a whole holiday package.
My holiday was very enjoyable and everything was pretty seamless with respect to airport pickups The hotels were well located and of a good standard. I will certainly use DialAFlight again.
Very helpful advice and updates from start of process to the end