I was stranded in Nairobi due to a mechanical fault with the plane and I was told by the airline that no flights were available for the next two days. But Taylor worked his magic and got me on a flight within a few hours at no extra cost. I have always had excellent service from DialAFlight and can highly recommend them.
It was such a great experience booking my flights with this agency.
Fab cheaper flight found by Alfie for my work trip and Emirates upgraded to business class and gave champagne on outward first leg of journey which was brilliant! Thanks so much Helen
Many thanks for honouring the flight voucher from Kenyan from 2020 - the flights were (almost) all on time!
Everyone I spoke to was friendly and eager to give support
Very good service on the whole.
Cannot fault your service
As always great service.
Thank you for my smooth journey.
Excellent customer service taking our needs into consideration and providing advice and guidance along the way including a designated contact. As always, well done and we are very happy customers who will continue using the services of DialAflight. Thank you Bradley and team.
Fantastic service. You cared and acted very fast, thanks.
Excellent response in securing me an alternative flight as a result of cancellations in the midst of Covid 19 crisis. I will be recommending you to friends and colleagues and continue to use this service. Well done
Thank you. Qatar was a good choice - excellent service.
I appreciated your pre flight phone call and clear reminders by email. Hope to use your help again.
Very reassuring to be able to call at any time and have questions answered. Thank you for your travel advice. We had a great trip!
I was not impressed by Qatar Airways. Doubt I’ll ever use them again
I've used you guys for the last 10 years and I can honestly say your service is superior to any other travel agent. I'd like to especially mention Oliver who has for last 7 years been our travel manager - it's people like him who make your company what it is.
I get very stressed looking for tickets online but Cameron did all that for me
All went well although not sure if I would use Ethiopian airline again - a lot of waiting around in airports, queues and buses to planes
Excellent service. First time using your company. I’ve already made one recommendation. Well done!
Everything went perfectly
Outstanding customer service from Jerry and his team. We wouldn’t hesitate to recommend DialAFlight! Thank you so much everyone.
All seats chosen by DialAFlight were perfect. Lucas kept me fully informed of any strike action at Heathrow.
You're doing a good job
I really appreciated the personal touch and the follow-up. Would certainly recommend and use DialAFlight again.
Excellent service from you.
As on many occasions before, Jude has been a star. Especially helping us when our outbound flights were delayed.
Will definitely use again
As always everything was beautifully organised - thank you