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Based on 10991 reviews on Trustpilot
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020·7962·9933
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020·7962·9933
I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
I wouldn’t book flights with anyone else. Rupert always responds straight away and is there for any problems. I’ve recommended to many people.
Fi Thompson Visited Nairobi| Posted on 20 Jan
Libby McGarry was wonderful. Efficient, friendly, knowledgeable. Nothing was too much trouble. She is a credit to your company.
Maxine Kemp Visited Nairobi| Posted on 19 Jan
Good customer service, will use again and again.
Cecilia Ndiasenga Visited Nairobi| Posted on 13 Jan
We use DialAFlight for purchase of long haul flights and trust their service and expertise.
Nick Bromfield Visited Nairobi| Posted on 09 Jan
Andrew Akoo, in my view consistently demonstrates and highlights what excellent customer service should and looks like! I always use Dial a Flight!
Cali Ibrahim Visited Nairobi| Posted on 06 Jan
I was very happy because I called for some help and was answered as soon as possible. I enjoyed the flight going and coming back.
Esther Kimotho Visited Nairobi| Posted on 28 Dec
You have always organised our trip very well.
Nazlin Nathoo Visited Nairobi| Posted on 22 Dec
Boris was amazing - thank you all of the team
Robert McGarry Visited Nairobi| Posted on 06 Dec
Troy was absolutely brilliant. Made everything smooth and easy. Really happy with the service and you will always be my number One choice.
Brian Croucher Visited Nairobi| Posted on 04 Dec
Lovely, caring and professional team.
Surinder Tamne Visited Nairobi| Posted on 29 Nov
Eric outstanding as always
Keith Williams Visited Nairobi| Posted on 24 Nov
First rate as ever!
Geoffrey Salt Visited Nairobi| Posted on 16 Nov
An amazing travel company which despite being clearly very busy still manage to provide the personal touch. We were due to fly back with Kenyan Airlines when they went on strike, at which point we were contacted by George who was ready to do whatever was necessary to help and support us. That is being customer focused at the highest level. The documentation, along with their timely and efficient communication was second to none. A thoroughly decent group of people to do business with. I cannot recommend them highly enough.
Michael Fleming Visited Nairobi| Posted on 11 Nov
Excellent service - especially Hayley.
Jas Arora Visited Nairobi| Posted on 05 Nov
Excellent service - will only use you from now on.
Elizabeth Long Visited Nairobi| Posted on 30 Oct
Bar an issue with us not getting a visa for our flight, Sebastian was fantastic, he kept in contact with us all the way and from the very initial contact, he was great
Margaret Conway Visited Nairobi| Posted on 27 Oct
From DialAFlight point of view things were fine. Kenya Airways decided to change our flights from Mombasa to Nairobi with very little time to catch the connecting flights so not too happy about that.
Lorraine Crosthwaide Visited Nairobi| Posted on 20 Sep
Lily Reeve was fantastic.
Carl Tolley Visited Nairobi| Posted on 12 Sep
We had a relaxed trouble free trip and the tour company was friendly and reliable.
Christine Furniss Visited Nairobi| Posted on 10 Sep
Fergus was efficient, helpful and patient.
Sarah Fryer Visited Nairobi| Posted on 26 Aug
Super service - definitely use again
Alyson Clinkard Visited Nairobi| Posted on 24 Aug
Book all my trips with DialAFlight. Helpful, knowledgeable and flexible
Jo Craddock Visited Nairobi| Posted on 15 Aug
As always, DialAFlight were amazing. Tara in particular went above and beyond to help us get to where we needed for a good price.
Sebastian Stoddart Visited Nairobi| Posted on 13 Aug
Really appreciated the call from Harry just a few days before our departure.
Jane Wilson Visited Nairobi| Posted on 08 Aug
Harvey was amazing
Emily Hendy Visited Nairobi| Posted on 01 Aug
Shelley was a great support throughout the whole process, despite the covid delays. She kept us informed at all times.
Jonathan Bazeley Visited Nairobi| Posted on 30 Jun
Theo's efficiency and professionalism was very impressive at every point of contact and especially when my flight was cancelled. Will recommend him and DialAFlight at every opportunity
Hotenciah Njoroge Visited Nairobi| Posted on 14 Jun
Excellent in all aspects. Cannot be faulted.
Kate Eite Visited Nairobi| Posted on 07 Jun
All went smoothly
Elizabeth Fucella Visited Nairobi| Posted on 04 Jun
Excellent
Esther Ruguru Visited Nairobi| Posted on 27 May
BOOK YOUR FLIGHT WITH A HOTEL FOR THE BIGGEST SAVINGS
Through the Rift Valley Tour 4*
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Zanzibar Beach & Masai Safari
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Kenya Odyssey to the Coast 4*
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Safari & Seychelles Twin Centre 5*
Save £400pp + Transfers
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£3,499pp
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Safari & Seychelles Twin Centre 5*
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Safari at Governors Main Camp (fly in)
Personalised Tour
If you are keen on safaris then Kenya is the place to be
4 nts / 5 days
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Includes accommodation
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Safari at Governors Main Camp
Personalised Tour
If you are game this fly in safari has a lion's share of animal magic
3 nts / 4 days
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Includes accommodation
If you are game this fly in safari has a lion's share of animal magic
Further details
Fly in Safari at Mara Bushtops
Personalised Tour
Enjoy a three-day safari adventure in Kenya's Masai Mara
2 nts / 3 days
from
£2,429pp
Includes accommodation
Enjoy a three-day safari adventure in Kenya's Masai Mara
Further details
Highlights of Kenya
Escorted Tour
Take pride in seeing the lions
6 nts / 7 days
from
£1,385pp
Includes hotel and guide
Take pride in seeing the lions
Further details
Kenya Classic Safari
Escorted Tour
Have the lion's share of thrills on this classic safari in Kenya
6 nts / 7 days
from
£1,375pp
Includes hotel and guide
Have the lion's share of thrills on this classic safari in Kenya
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Kilimanjaro Safari to Mombasa
Escorted Tour
Go on safari around Kilimanjaro
4 nts / 5 days
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Go on safari around Kilimanjaro
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For the adventure-seekers, we can easily customise a route to suit your exact requirements or we offer a range of self-guided itineraries where we can book your car and accommodation for you, please call us for advice.
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Your trip will be customised specially for you.
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