All went well - with free upgrade!

Jan Jelle Vangijn Visited Nairobi | Posted on 02 May

No complaints - wonderful holiday - all flights on time - good food

Chandrika Chauhan Visited Nairobi | Posted on 11 Apr

All went well

Alan Woods Visited Nairobi | Posted on 24 Mar | Stayed at Jupiter Guest Resort Parklands

Jack Sulliman did an outstanding job!

Nigel Hadden-Paton Visited Nairobi | Posted on 24 Mar

Great customer service

Lennox Chome Visited Nairobi | Posted on 22 Mar

All beautifully organised by Kylie, as usual.

Christopher Proffitt Visited Nairobi | Posted on 20 Mar | Stayed at Red Buffalo House Hotel

I always receive excellent service. Have recommended

Carole Byam-Cook Visited Nairobi | Posted on 12 Mar | Stayed at Nairobi Kitale Hotel

Excellent support from Amelia as always.

Dave Shorten Visited Nairobi | Posted on 07 Mar

Everything went as planned. All assistance at the airports was excellent. I would request this always in future. The Club seat/bed was wonderful.

Marguerite Wood Visited Nairobi | Posted on 02 Mar | Stayed at Four Points by Sheraton Nairobi Airport

Thanks once again for your excellent service. I will be back

Bridget King Visited Nairobi | Posted on 26 Feb

Everything was perfect.

John Connor Visited Nairobi | Posted on 21 Feb

The trip was well planned and coordinated by Owen as some of the party flew from Manchester and the rest from Heathrow. We have used DialAFlight for a number of years

Sylvia Connor Visited Nairobi | Posted on 21 Feb

Owen is fantastic. Really helpful, communicates well and finds solutions to any issues. We've booked DialAFlight for years now and would recommend the great customer service.

Helen Connor Visited Nairobi | Posted on 21 Feb

All worked brilliantly - even managed to download my boarding pass.

Sarah Bagge Visited Nairobi | Posted on 12 Feb

Kenya Airways entertainment system a joke. Boarding in Nairobi chaotic as not regulated properly unlike BA so will factor this in who I fly with on my next trip!

Anthony Slade Visited Nairobi | Posted on 20 Jan

Zoe could not have been more helpful with all our queries. We always recommend her to our friends

Jill Robinson Visited Nairobi | Posted on 13 Jan | Stayed at Fairmont Mount Kenya Safari Club

Everything went to plan

Neil Bowery Visited Nairobi | Posted on 11 Jan

Callum was very professional and helpful

Kara Dempsey Visited Nairobi | Posted on 04 Jan | Stayed at Villa Rosa Kempinski Nairobi

Trying to follow up on lost luggage and compensation from Egypt Air - any ideas?

Anthony Roberts Visited Nairobi | Posted on 11 Dec

Our outward flight was delayed due to high wind, however we were rushed onto the connecting flight by EgyptAir. Unfortunately our bags did not accompany us and due to the slowness or possibly incompetence of G4S we did not get them until nearly the end of our trip - 11 days later. We shall be taking this up with EgyptAir and G4S.

David Howes Visited Nairobi | Posted on 11 Dec

I think DialAFlight is doing a good job under the circumstances. I really wanted to change end dates but KLM 'full bookings'made it impossibly expensive due to 'full bookings'. Neither the short flight nor the long flight were fully booked.

Jane Allen Visited Nairobi | Posted on 28 Nov

All went smoothly and on time. Now looking forward to upcoming next trip

Elaine Watts Visited Nairobi | Posted on 20 Nov

The only issue, out of your control, was my husband was not allowed as my guest in the BA lounge at NBO. Had to pay. I was told he would be allowed. A minor issue

Gillian Parker Visited Nairobi | Posted on 19 Nov

Pete is always brilliant

Suzanna Everard Visited Nairobi | Posted on 14 Nov

Only downside of the trip was BA. Punctual smooth flights but on board was very poor; they offered us roast chicken for breakfast and quickly ran out of fruit. DialAFlight support was great.

Peter Mordaunt Visited Nairobi | Posted on 13 Nov

We’ll do it again.

David Wright Visited Nairobi | Posted on 04 Nov

Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back

Karen Wagner Visited Nairobi | Posted on 28 Oct | Stayed at Baobab Beach Resort & Spa

I would like to thank Gary Patel for arranging another fantastic trip.

Guy Darby Visited Nairobi | Posted on 20 Oct

Zoe was excellent. Available and ready to help at every step even when I needed to reschedule my flight dates.

Lynette Kimata Visited Nairobi | Posted on 17 Oct

Excellent as ever. Thank you Billy!

Liza Miers Visited Nairobi | Posted on 14 Oct