I wouldn’t book flights with anyone else. Rupert always responds straight away and is there for any problems. I’ve recommended to many people.
Libby McGarry was wonderful. Efficient, friendly, knowledgeable. Nothing was too much trouble. She is a credit to your company.
Good customer service, will use again and again.
We use DialAFlight for purchase of long haul flights and trust their service and expertise.
Andrew Akoo, in my view consistently demonstrates and highlights what excellent customer service should and looks like! I always use Dial a Flight!
I was very happy because I called for some help and was answered as soon as possible. I enjoyed the flight going and coming back.
You have always organised our trip very well.
Boris was amazing - thank you all of the team
Troy was absolutely brilliant. Made everything smooth and easy. Really happy with the service and you will always be my number One choice.
Lovely, caring and professional team.
Eric outstanding as always
First rate as ever!
An amazing travel company which despite being clearly very busy still manage to provide the personal touch. We were due to fly back with Kenyan Airlines when they went on strike, at which point we were contacted by George who was ready to do whatever was necessary to help and support us. That is being customer focused at the highest level. The documentation, along with their timely and efficient communication was second to none. A thoroughly decent group of people to do business with. I cannot recommend them highly enough.
Excellent service - especially Hayley.
Excellent service - will only use you from now on.
Bar an issue with us not getting a visa for our flight, Sebastian was fantastic, he kept in contact with us all the way and from the very initial contact, he was great
From DialAFlight point of view things were fine. Kenya Airways decided to change our flights from Mombasa to Nairobi with very little time to catch the connecting flights so not too happy about that.
Lily Reeve was fantastic.
We had a relaxed trouble free trip and the tour company was friendly and reliable.
Fergus was efficient, helpful and patient.
Super service - definitely use again
Book all my trips with DialAFlight. Helpful, knowledgeable and flexible
As always, DialAFlight were amazing. Tara in particular went above and beyond to help us get to where we needed for a good price.
Really appreciated the call from Harry just a few days before our departure.
Harvey was amazing
Shelley was a great support throughout the whole process, despite the covid delays. She kept us informed at all times.
Theo's efficiency and professionalism was very impressive at every point of contact and especially when my flight was cancelled. Will recommend him and DialAFlight at every opportunity
Excellent in all aspects. Cannot be faulted.
All went smoothly
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