Very helpful, capable and professional staff at every contact. Thank you.

Paul Smith Visited Botswana | Posted on 11 Aug

All good thank you. Apart from Virgin leaving my luggage in Joburg - and being without it in Botswana for 5 days

Jane Fletcher Visited Botswana | Posted on 01 Sep

Fantastic as always and we had an amazing time

Wendy Lambert Visited Botswana | Posted on 15 Aug | Tailor-made tour

Really appreciated the call the day before we left to ensure we had all docs and reminding us to check-in. Thank you!

Kirstin Whitehead Visited Botswana | Posted on 24 Jun

You are excellent.

Veronica Silvertop Visited Botswana | Posted on 05 Jun

I took BA economy plus. It was slightly disappointing as it seems to be under staffed. And their app did not work for check in on return flight. I thought you might have better feedback forums with them. Next time I might consider an alternative airline.

Josephine Crawford Visited Botswana | Posted on 08 Mar

All great. Thanks we'll use you again.

Richard Green Visited Botswana | Posted on 30 Nov

Nicky Degun is definitely the most helpful agent that we have ever worked with. Thank you so much Nicky. We’ll definitely use your services again.

Meira Jones Visited Botswana | Posted on 25 Nov

The level of customer service support was excellent and the team went above and beyond to ensure our delayed departure on the return journey didn’t turn into disaster.

Mhairi Simpson Visited Botswana | Posted on 16 Jun

Tammy Church should be promoted.

Simon Barnett Visited Botswana | Posted on 29 Nov

Very much appreciated your help in confirming our flights back to the UK from Botswana as we were without internet .

Jane Morgan Visited Botswana | Posted on 24 Sep

It's great to have a real person to talk to and arrange things. Jane and Sadie were both helpful and attentive including a pre-trip call back from them to make sure we had everything covered. The app also made the trip easy to manage on the hoof which was important as we had multiple flights.

Andy Brading Visited Botswana | Posted on 13 Sep

Everything went smoothly apart from the flight home. It was delayed 4 hours and because we had no signal out in the bush we were unaware. We couldn’t check in and so had to sit several rows apart.

Natalie Bogod Visited Botswana | Posted on 18 Jul

Marshall is fabulous. Truly epitomises what excellent client service looks like and proactively kept me informed as well as advising on flexible options during the pandemic.

Ann Malsbury Visited Botswana | Posted on 17 May

Excellent customer service, thank you.

Stephen Le Quesne Visited Botswana | Posted on 03 Nov

I am so happy to be back and I appreciate all the effort by your staff, Sean in particular. I received all the information about the cancellation of flights on time and my flight back was excellent. Thank you ever so much and keep it up.

Lulu Tsiako Visited Gaborone | Posted on 30 Jan

Next time, I'll try to have less time between flights. Two long waits at Frankfurt and Joburg made it a very tedious journey. In future I'll ask for alternatives.

Christine Pierce Visited Botswana | Posted on 12 Nov

Tony did another good job as always

Helen Scroggs Visited Botswana | Posted on 23 Feb

Your service is swift and supportive. Great job

Mick Green Visited Gaborone | Posted on 22 Feb | Stayed at Tau Game Lodge

Keep up the good work.

Anna Osborn Visited Gaborone | Posted on 23 May

DialAFlight you are stars. My sister was very happy with the 'VIP service.' Simply over the moon!

Edwin Mapara Visited Gaborone | Posted on 21 Apr

All went very well and the hotel you booked in Dubai suited us really well.

Lucinda Cunliffe Visited Botswana | Posted on 14 Oct | Stayed at Arabian Courtyard Hotel & Spa

Lovely freindly and reassuring service, thank you.

Susan Ives Visited Botswana | Posted on 30 Aug

Belinda Mullet was extremely helpful. Great customer service - have already recommended to others.

Sarah Stroomer Visited Botswana | Posted on 27 Aug

Josh and his team always deliver.

Neil Andrews Visited Botswana | Posted on 19 Jun

Excellent advance arrangements, all meetings punctual.

Phillip Attwood Visited Gaborone | Posted on 18 Apr | Stayed at Jaci’s Tree Lodge

No fault of DialAflight but appalling service from Virgin. Return flight from Johannesburgh to Heathrow cancelled twice - 2 nights in hotel - should have landed Saturday 15th April 06.35 - finally landed Sunday 16th April 21.35!

Stuart Ashby Visited Gaborone | Posted on 15 Apr

Another great trip thanks to Kelly

Lynn Rogers Visited Botswana | Posted on 30 Jan | Stayed at The Plettenberg

BA flight was cancelled which is not your fault. Very happy with your service - thank you very much

Elizabeth Todd Visited Gaborone | Posted on 18 Jul

Vinnie is an excellent travel adviser and a great help with suggestions and planning.

Morag Marwood Visited Botswana | Posted on 20 May | Stayed at JW Marriott Mauritius Resort.