Always good service. Great to have someone easily contactable.
Excellent service. Everything worked. A big thank you to Howard and team.
I like to hear about recommendations of different types of holidays. For example city breaks, hiking break or beach holidays. But recommended by other travellers.
Outstanding customer service and great value.
My family has been with DialAFlight for more than 15 years and we've always enjoyed the warmth and care offered by Raj Kadel and his team. His pre and post-sale care is sincere and he always offers candid advice; whilst also exploring value for money.
Unfortunately BA cancelled our flight the day before due to fly home. Your emergency service team were fabulous - nothing was too much trouble
Excellent service from Elizabeth throughout the planning, booking and in the lead up to the holiday. Everything was sorted and we were fully supported. We have already made another booking, which won’t be the last!
Really pleased with service, real bonus having premium economy on the Virgin flight to Austin TX and the car hire for a very reasonable price.
Overall service was excellent. Only criticism was the suggestion of taking up an option of electric car - this was a terrible idea and caused no end of anxiety and difficulties. Poor infrastructure including limited charging points, difficulties registering to be able to charge.
I received a courtesy call from Jordan Fell a few days before my travel to confirm my itinerary and to answer any last minute queries. Jordan is professional, polite and I had an excellent experience
Everything went well, no issues at all. Thanks DialAFlight for your great organisation and customer service
As usual, perfection!
Marco is one of the best in the business - I only ever go to him for my American trips - I trust him to do a good job
I would ask in the future to avoid BA - really bad compared to American Airlines. Tell customers that unlike American Airlines they need to take headphones to use if they want entertainment. Most of those in my part of the plane did not have any like me and thus had no access to entertainment. Just one of the problems for BA flights - or the one I was on!
Arthur Francis and his team are to be highly recommended... they go above and beyond
DialAFlight is the BEST!
Connie Lau is amazing. Over the past 6 years she has booked many flights and hotels for me and my family all over the world. She is a SUPERB travel agent.
Isla and the team were brilliant - I cannot say the same for BA though
DialAFlight gets us the best deals and takes out the hassle of searching yourself. We repeatedly use them for all our travel. Thank you for amazing customer service too!
Had a few issues with car hire firm which caused some inconvenience. We fed this back to car hire firm.
Great service, thanks
Heathrow to Austin BA great flight in A350, the Dulles flight 777 not as good an aircraft.
Second time running flying back from Houston my bike bag did not make the flight with me. Rubbish baggage handling.
As usual, flawless.
Jarvis was fantastic. Friendly, very efficient and kept on top of any updates and reminders. Brilliant!
Once again excellent service from DialAFlight, on this occasion with Conrad - as helpful as previous representatives. I would not hesitate to refer to friends or colleagues as I have done in the past.
Always a pleasure to deal with Sally.
Arthur was fantastic.
Thanks John Huff, brilliant service
Very good experience, really good deal on flights and car hire. Queries were dealt with in a timely manner