Your calls always answered within 5 rings.
Not your fault but flight delayed 28 hours in a week break. And some of the all inclusive benefits not as described.
First class service as always from the DialAFlight team
Alfie Davies is always meticulous and goes above and beyond to help.
Jason and his team did a fantastic job for us - no hiccups and everyone happy
More clarification needed on the all inclusive packages but would recommend Gino (in fact already have to two sets of friends)
Well done Cody, everything worked perfectly, flights, hotels and transportation all fabulous. Best holiday yet. Seychelles so picturesque. Thanks for all the advice.
We have dealt with Manny on a number of occasions - when booking our flights he has always given us the best prices and dates. Would highly recommend
Thank you so much Sam. You never disappoint. We had a wonderful time
Booking with DialAFlight we always get great service from Libby McGarry and her team, they keep in touch right up to the time you leave. Our recent trip went as smoothly as normal and we will book with them again.
We had a great trip to Mauritius, the hotel was excellent and totally lived up to its recommendation from Fergus. Slight issue with our flight being cancelled on the way back but DialAFlight were there to make sure the transfers etc were reorganised. All in all a great service. Now where to go next?
Grant Pattinson who booked our trip was brilliant. Charming, helpful and efficient .
Everything went exactly according to plan. The Transfer agents in Mauritius were particularly good, helpful and on time. No problems whatsoever.
Once again, an excellent holiday (this time to celebrate our Golden Wedding) where flights ran like clockwork and the accommodation was brilliant! Thank you Roy and Fraser
The pick up and drop off was very good. Rachel came to see me at the resort and arranged excursions for us
Somebody is always there to help and take things on board for any questions. Great company - especially Luke and his team. Thank you for your support and a great holiday.
One of the smoothest holidays we have ever had - great communication from start to finish Will definitely use DialAFlight again
All worked out well and good timings
The guidance and attentive service we received from Noah and from your representatives in Mauritius made the whole trip and holiday so smooth and relaxing. All we had to do was enjoy ourselves.
As always, we received excellent service from booking to the flight itself and as an unexpected bonus we were given a complimentary upgrade to Qatar business class. Happy Days.
Owen Burrell planned our South African trip very well and everything went as planned. Flights and hotels up to standard and in our budget. Cape Town, Victoria Falls and Mauritius. Wow! Will be recommending to others and will be looking at other destinations with you.
Everything was seamless and the resorts were as good as recommended if not better. The transfers were on time and very efficient, friendly and informative - in fact we used them two days to give us guided tours of the island. DialAFlight exceeded organisational expectations and we will be using them again
Excellent help from Dexter.All arrangements as booked. All worked well. We shall certainly use DialAFlight again.
Yet again Stan Castle came up trumps. All our needs were met from booking to returning home. We had a truly wonderful time.
Brandy was super helpful. Will be rebooking with DAF next year.
Great service as always
Stuart and his team are always very helpful.
Great customer service from Oscar to organise our special holiday - will trust him again for future trips.
Excellent holiday and service.
Excellent service. The ability to speak to a UK agent to clarify any queries or confirm details is a standout level of service that differentiates you from other players in the market. This type of service has almost disappeared. I would usually ignore feedback requests but your service is excellent and I think you need to know how much your customers value it. Thankyou to Philippa and the other staff.
As ever Annabelle Chadderton was amazing from start to finish. We would never book with anyone else and have recommended her to many people who have shared our experience. We really couldn’t have asked for more. Once again thank you and time to get working in our next holiday!
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