Your calls always answered within 5 rings.
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
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Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
We were disappointed with our seat allocation on Iberia
As always, very efficient and helpful.
Tristram as always was excellent. I always recommend
Many thanks again to DialAFlight for a professional, competitive and first class service throughout. A special mention to Troy who from start to finish gave us his best attention and made the whole experience enjoyable.
It's called the Golden State for its famous gold rush, its golden poppies and the light that film-makers love. But what about the golden age of rock and roll? I set out on a two-week road trip to find the California places made famous by classic album covers and legendary rock exploits...in a Ford Mustang.
PET SOUNDS
First stop on my journey was the petting farm at San Diego zoo, instantly recognisable as the place the Beach Boys fed the goats on the cover of Pet Sounds. The zoo itself is vast with its own cable car to speed you between the polar bears, pandas, elephants and goats. There's a huge appetite for rock in San Diego. Its Gaslamp Quarter is teeming with blues bars, restaurants, clubs, cool shops and other hipster hangouts.
THE JOSHUA TREE
Next stop was the Joshua Tree, best known as the name of a U2 album but in fact a must-see national park at the meeting point of the Mojave and Colorado deserts.
Those weird volcanic formations have made Joshua Tree a beacon for rock visionaries. Keith Richards and Anita Pallenberg came here in 1969 on a trip with their friend Gram Parsons, the country singer who co-wrote Wild Horses. There's a guitar-shaped shrine to Parsons at the Joshua Tree Inn, where he died aged just 26.
ELVIS' HIDEAWAY
Nearby Palm Springs has always been a haven for the famous. I took a tour of Elvis Presley's honeymoon home, where he shacked up with Priscilla in 1967.
Elvis's manager Colonel Tom Parker lived round the corner, as did Frank Sinatra whose favourite bar was Melvyn's. Martini-loving locals and celebs still lose all inhibitions there around midnight.
There's a sense in Palm Springs that there's always a wild party happening somewhere behind electric gates or out in the desert - which is very much the kind of landscape where people get abducted by aliens.
THE BRITISH INVASION
The Sunset Strip was arguably where heavy rock was born. The Who, The Kinks and Led Zeppelin all played their first US shows at The Whisky a Go Go, turning what had been a hippy hangout into a more raucous affair.
Tucked just off the Strip is the Sunset Marquis, a perfect hideaway for rock stars including Led Zeppelin, Aerosmith and Black Sabbath. Villa 41 was Keith Richards' favourite. He wrote two Rolling Stones albums here and allegedly paid $5,000 for a new carpet each time because he liked to drop his cigarettes on the floor.
WELCOME TO THE HOTEL CALIFORNIA
The Eagles wrote Hotel California after a disorienting stay at the Beverly Hills Hotel ('You can check out, but you can never leave') and its roof can be seen on the album cover.
Paul McCartney and John Lennon both holed up here in the 1970s, having discovered its charms in the days of Beatlemania. Elvis's car is still parked in the private garage. The same hotel indulged Elizabeth Taylor's order for a bottle of vodka at breakfast during her six honeymoons there. So naturally that's where newly-minted rock millionaires looked for luxury with no questions asked.
IF YOU'RE GOING TO SAN FRANCISCO
It's a long drive from LA to San Francisco, but if you stick to the coast road it's one of the most scenic drives on earth.
From the hazy neon and palm trees of Los Angeles, the scenery soon becomes vineyards, salad farms and, around Big Sur, redwood forests that stretch up the coast to Canada. There's a section where the Santa Lucia mountains plunge into a Pacific teeming with whales that's so beautiful it's almost a religious experience.
They call San Francisco's Fillmore the 'Vatican of rock' and its equivalent of the Sistine chapel is the poster room, lined with all the psychedelic flyers for legendary gigs there by Jimi Hendrix, the Doors, Led Zeppelin, The Who and Pink Floyd.
The nearby Matrix, where Jefferson Airplane debuted, is still a music venue but the iconic Winterland Ballroom is now luxury flats. The old hippy neighbourhoods are long since gentrified, you see.
The Grateful Dead house on Ashbury Street is a beautiful wooden Victorian townhouse and the Jefferson Airplane house on Fulton Street is a gleaming white mansion in the style of a Greek temple. Scenes of wild bacchanals in their day, both are now private homes. Fans scratch their tributes on nearby railings.
Where do rock stars stay in San Francisco today? There are no bungalow-based hideaways to compare with LA's. So instead stars seek out the best views. None compare to the view from the top of the Mark Hopkins, the tallest building on San Francisco's highest hill. When the Rolling Stones stay, they rent two entire floors of this regal 1920s hotel.
First published in the Mail Online - May 2016
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