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All expectations were delivered.
Abbie was great dealing with all my queries. Great communication. Will definitely book again.
Easy booking, friendly staff, prompt service
Great service, polite, helpful. Kept us up to date right up until the journey
Jim is awesome. Amazing service!
Very helpful as I'm not a regular flyer, also I was considering flying home earlier than planned and although I didn't, your staff were very helpful and emailed me details of a flight I could change to if I wanted to.
Fantastic help. Scott has been particularly helpful over the last 14 months moving flights and offering advice
Wayne and Kelly were beyond helpful. My future custom is assured.
Excellent advice, support and guidance provided.
Great service in these troubled times. Gordon put my mind at rest as I was on the last flight out from Christchurch. When things return to normal I will certainly book any upcoming flights with you.
Fantastic as usual - hopefully booking sometime in the future
All flights were excellent and on time.
Helpful throughout
Ashley was excellent at keeping in touch and ensured everything went to plan.
All travel arrangements went smoothly and any enquires were sorted in a very efficient professional and friendly manner.
We have asked DialAFlight to organise our long haul flights for several years. Without exception they have always sourced the most competitive fare prices for our preferred carriers, and delivered excellent administration.
Have used DialAFlight for several years now and had direct communications with Cody on all our trips. Cody has looked after us very well on all of them and we will continue using DialAFlight and contacting Cody in the future
Still problems with transfer service between airport and hotel in Singapore
Thank you for your excellent and efficient service.
My flight home was changed but that was by the airline. Luke who sorted my booking was outstanding. Ten out of ten
First time I have been away on my own and knew I could get in touch any time I needed to. That gave me the confidence I needed and will definitely use your company again.
Thanks again to Jackson Cowton. Great job!
Always efficient and knowledgeable.
We have already recommended DialAFlight to friends. Always happy with the service.
Excellent service as usual, including changes to later than planned return flights.
Once again a great trip organised by Philip and Jarvis.
Makes for easy stress-free planning
As usual a first class service from DialAFlight. Thank you Reece.
Have already recommended DAF to all my friends and family.
Very good efficient service, everything went to plan
Sir Howard Arriving at our Thames B&B, we're told by the landlady that in the event of an earthquake, we should assemble at the cattle grid.
We're not in England's Thames Valley - this is the historic town of Thames, 90 minutes' drive south-east of Auckland on New Zealand's North Island.
North Island is a top sailing spot
SO MUCH TO SEE & DO
This country's spectacular, exotic beauty was forged by earthquakes and volcanoes over millions of years. The South Island looks and even sounds like the Scottish Highlands. Parts of the North Island resemble Jurassic Park.
It's no surprise that Kiwi filmmaker Peter Jackson used his native country as the backdrop for The Lord Of The Rings. About a third of New Zealand's four-and-a-half million people live in Auckland, with the rest spread over a country slightly bigger than the UK.
Our trip was part normal holiday and partly to follow the British Lions rugby tour.
Arriving in Christchurch, we found it still scarred by the tragic 2011 earthquake - a constant reminder of how this lovely land came into being.
Driving south to Dunedin - so Scottish we had haggis and whisky for breakfast - we spent a glorious day exploring the craggy Otago Peninsula. We saw rare royal albatrosses with wings like wind turbines crash-land on a cliff to feed fluffy chicks too fat to move; we watched baby-blue penguins waddle up the beach at dusk for a cuddle, honking amorously; and we nearly tripped over a snoozing sea lion on windswept Allans Beach.
Sit back and enjoy views of the beautiful geysers in Rotorua
SWEET REMINDERS
New Zealand's endless miles of neat wooden bungalows, with pretty Victorian ornamentation, white picket fences and soporific verandas, filled me with nostalgia for my childhood in a wooden bungalow by the River Thames near Windsor.
There are two sets of initials a visitor to New Zealand should know: the All Blacks rugby team are the ABs - and SBs are sauvignon blanc wines.
VINEYARD TOURS
The New Zealand SB boom is exemplified by the Woolshed Vineyard, which produces Mud House wines in the Marlborough region at the top of the South Island. The Woolshed ranch was once a sheep farm, but the sound of shearing has been replaced by that of SBs being swirled round the palate by brilliant young winemaker Cleighton Cornelius.
Mud House was sporting enough to sponsor the British Lions - another reason to buy its excellent wines, including sauvignon blanc and pinot noir. After sipping several, we took a ferry to the North Island, passing many hidden sandy coves glinting in the moonlight.
Next we headed north to Rotorua, New Zealand's unofficial Maori capital. The Maoris came to New Zealand some 500 years before Captain Cook landed here in 1769, but no one is sure where from. Guesses range from Hawaii to Indonesia.
Maori chiefs handed sover-eignty of New Zealand to Britain in the 1840 Treaty of Waitangi.
Have your own beach bath at Hot Water Beach
A WARM WELCOME
Some say that NZ has made a greater success of integrating two ethnic groups with starkly contrasting cultures than any other country.
A fun way to experience New Zealand's natural underfloor heating is at Hot Water Beach, on the Coromandel Peninsula. Dig a hole in the beach, let the cold waves dilute the boiling sand and you have your own bubble bath. But beware: get the mix wrong and you'll be scalded where it hurts.
Simon wrapped up his trip watching the All Blacks
A FUN FINALE
We ended our tour in Auckland, where we joined thousands of British rugby fans who swapped beer, banter and ballads with the locals in harbourside bars and restaurants.
We stayed in Auckland's Ponsonby district, a kind of mini-Notting Hill with yet more quaint bungalows. They make for a novel skyline, with skyscrapers and the ocean right behind them.
We twice bumped into ex-Irish and Lions rugby pin-up Brian O'Driscoll in Ponsonby as well as AB star Beauden Barrett - though a friend laughed off our celebrity sightings, saying: 'There are so few people in New Zealand, you soon get to meet them all!'
First published in the Mail on Sunday - October 2017
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