Your calls always answered within 5 rings.
Despite my high rating our trip was marred by poor signage at Amsterdam airport and our plane being two hours late, necessitating an overnight stay (paid for by KLM).
Car hire with Centauro was very good but was not expecting an age related surcharge!
I love the fact that you are always at the end of a phone regardless of where you are travelling to or from which is very comforting.
Excellent suggestion regarding staying in Cavtat. Fabulous hotel also. Always an excellent service from DialAFlight!
Always very efficient and friendly
Apart from poor weather conditions which cancelled our boat trip to Positano and the Amalfi coast the holiday was a big success. The hotels were very comfortable and we had memorable days in Rome, Naples and a day trip to Pompeii. Many thanks again Chloe.
It's always good. But fortunately there was nothing to go wrong. The plane both ways was punctual. Gatwick has become efficient although looking shabby after Bologna, but I was through in 10 minutes.
Ben Till was absolutely amazing in arranging the perfect holiday to Daios Cove. He was so helpful and made sure we had the perfect holiday yet again. We cannot thank him enough. We will continue to recommend him and DialAFlight
As always, Saf was so thoughtful, helpful and really efficient. I would always book through DialAFlight.
Jupiter Hotel excellent. Clean towels and sheets every day. Cascais lovely. Hotel country house style. TAP airlines delayed both ways and no food or tea bags to buy so couldn’t recommend them although plane back was very comfortable
All good - Mark does a brilliant job.
Extremely helpful in tracing my lost baggage (Nicky). All arrangements good. Hotel very good.
Another great trip. Loved the hotel and private transfers on time in nice cars. Thank you Charlie
All perfect, apart from the 10-kilometre hike to the Gate at Schiphol...but I don't think that's really your responsibility! Thank you again for all you do in arranging my travel.
Very happy with service.
Nice hotel. Pity about the music bars across the road open until 5am. Not to be recommended if you want a good night's sleep.
Another great holiday organised by Dexter and his team.
Wizz Air was its normal nightmare. o late in taking off we missed our golf tee time and had to get up at 2.30 m to catch return flight!
A quick response when alerted to hotel being unsatisfactory.
Very friendly, efficient service. Would highly recommend. The hotel recommended by Edward was excellent and ticked all our boxes.
Trip arranged by Bill. Everything perfect
Perfect hHotel and central for all activities
Adam was great in arranging the flight and keeping us informed right up to departure. Another great service from DialAFlight
Michelle is great - gets us great deals
Excellent service by Ellie - communication excellent, kept me informed. Would use DialAFlight again.
BA let us down on return flight ... announcing on all screens they were boarding extra early. So we had to leave a bottle of nice wine and a couple of cocktails to rush to the gate only to find they were not boarding and indeed the flight was actually delayed! Not happy but obviously nothing to do with you guys
I highly recommend you to other people. Thank you for the personal service.
Amy and Erin couldn’t help us enough. Always there when needed.
Really helpful staff and ALWAYS help me with anything I need. Takes the stress out of travelling
Great personal service. Thank you!
The winds of change have blown strongly in Cuba in recent years, bringing heady days for both the country's creaking authorities and its 11 million inhabitants.
As this sort of modern revolution has ended its isolation from the rest of the western world, Cuba has become one of the most fascinating holiday destinations.
My Spanish wife Montserrat and I were determined to venture first beyond the capital, Havana, to see part of Cuba visited by those adventurous enough to endure a two-and-a-half hour journey, during which vast potholes and wandering chickens are just two hazards.
We were heading for Vinales, a small town in a national park 113 miles west of Havana, known for its limestone mogote hills that look like huge haystacks.
Nothing prepared me for this prehistoric landscape. I half expected a tyrannosaurus rex to come charging round the corner. Luckily, the only giant creature we en-countered was a hutia, a massive rodent so tame it happily nibbled on leaves we offered.
The Vinales region is a twitcher's delight, and we saw hummingbirds, mockingbirds and tiny Cuban todies, with their pink flanks and red throats singing a distinctive, soft call of 'pprreeee-pprreeee'.
We were staying in a red-roofed cabin at the state-owned Los Jazmines hotel. The cabin was made of concrete after its wooden predecessor was destroyed by Hurricane Gustav in 2008.
We were here to celebrate a significant birthday for Montserrat. But as she opened our cabin's curtains the next morning and saw the mist rising from the valley below, becoming 40 seemed a breeze.
We visited one of the tobacco fields that produce the crop for the finest cigars in the world. Winston Churchill favoured the Romeo y Julieta brand.
Leading grower Ivan Hernandez talked us through the process and showed us how to roll a perfect puro - not using the apocryphal method involving the thighs of a virgin.
Before President Kennedy imposed a trade embargo on Cuba in 1962, he is said to have asked an aide how long it would take Castro to cave in. 'One year,' the aide replied. 'Well then,' said JFK, 'I want 365 cigars to keep me going.'
Until the revolution, Cuba was a tropical playground for American gangsters. Al Capone had a holiday home in Varadero, which is where we went next – a 12-mile peninsula of sugary sand two hours' drive to the east of Havana.
There, we stayed at the all-inclusive Grand Memories hotel, full of friendly holidaymakers from Canada, which normalised relations with Cuba in the Seventies.
We hopped in a taxi to La Casa de Al, a restaurant in a villa that once belonged to Capone. The waiter made me an offer I couldn't refuse – of paella, Cuban-style. It was indifferent, but, given that this hoodlum hangout was decorated with photos of Capone and his henchmen, I didn't kick up a fuss.
Varadero's beaches are beautiful. We sunbathed, swam and danced to salsa until it was time to move on to Havana.
Hard-drinking novelist Ernest Hemingway became indelibly associated with Cuba. He is said to have sunk 12 mojitos in one hour at the tiny La Bodeguita del Medio bar, but we enjoyed just one or two, to the sounds of a Latin band, before moving on to Hotel Ambos Mundos.
Room 511 has been preserved as an atmospheric museum to the author, who lived there for seven years. It's complete with his typewriter and fishing rods.
For a taxi back to our hotel, what better than one of the 60,000 or so classic American cars that survive from before the embargo? Ours was a 1958 cherry-red Dodge Regent, whose driver, Carlos, was old enough to remember life before the revolution. 'People were so poor in the countryside,' he told us. 'Castro improved their lives.'
For 20 pesos (£14), he took us on an idiosyncratic tour of some of Havana's lesser-known attractions, including John Lennon Park, where an elderly lady is employed to give tourists a pair of metal-rimmed glasses to put on the bronze statue of the late Beatle. The government gave her the job after fans kept pinching the Lennon specs.
While Cuba has become more open, it seems determined not to lose its unique character.
'We're not going to have Cuba filled with McDonald's and Kentucky Fried Chicken,' said our guide earnestly. 'We will never let that happen.'
However, as more and more free-spending Americans visit, the pressure to change could well prove overwhelming. All the more reason to go now.
First published in the Daily Mail - July 2019
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