Your calls always answered within 5 rings.
Keep up the good work
Just a massive, thank you.
Lily helped organise our second trip and took all the headache out of the complicated decisions. She was available every step of the way and we have had another trip of a lifetime to Argentina.
Great customer service as always when booking my flights abroad. Very helpful
Once again, our confidence in the service given by DialAFlight proved fully justified. In particular, your prompt action to resolve an anomaly affecting our online booking for the return flights was really appreciated. Many thanks.
Zoe was a great help and very easy to work with
Huge thanks to Billy and team. Everything was perfect. The app was an excellent aid for checking in and currency conversion. Many thanks.
Great support, even when our flight was heavily delayed. Kenny was super quick to respond and get us onto another flight
Excellent suggestions by Marty - the hotel in Buenos Aires was very nice and in an excellent location
Fantastic hotel at Iguazu Falls. 10/10
In view of the problems that we faced with the storms in New York going out and the cancellations made by American/BA on the return journey, the effort by Lloyd and Chloe to find alternative flights was truly outstanding. Thank you.
Well done Dexter, Niall and team
All very good
Just by way of note American Airlines on the return leg were pretty unimpressive. Would be very hesitant to use them again.
We had to chase the transfer pick up times all the time. Would like to have 48 hours notice for the next transfer from the local rep so we know it is sorted. In the end they were always there but some anxiety was created unnecessarily.
Darryll was very helpful during the whole process.
Very nice people to deal with
The holiday you arranged was great. For your information I would not send customers through JFK as both out and return it was a nightmare. Even with priority access 3 hours was just enough time to get through.
Michelle and the team looked after us beautifully and we felt confident that we were in safe hands if anything went wrong with our trip - it didn't and we loved it
Excellent service as usual. We were delayed due to strike action and Finn sorted everything from managing to change flights (without extra cost) and find us a choice of hotels to pick from. Communication was fantastic. Would highly recommend DialAFlight, they have never let us down.
A massive THANK YOU to Elliot for the amazing job he did in organising our South America trip. His attention to detail and customer facing skills were commendable. This was the 5th long haul holiday we've booked with DialAFlight
Adam was absolutely fantastic. The holiday had a lot of moving parts and he organised it without a hitch. He was on top of everything the whole way through. He’s a star!
I had some misgivings about the transit time in Sao Paulo but everything on this trip was on time or ahead of time. Everything worked perfectly.
Absolutely excellent trip - all the hotels were fantastic and everything ran like clockwork. Thanks team - already starting to plan out next big holiday
Absolutely wonderful service - I have already recommended to anyone who will listen!
Great service as usual
Many thanks to Joey - brilliant customer service and really helpful and cheerful). Will be calling to book next flights! Having a person answer the phone is a ‘stand-out’ for me!
I will avoid Air Europa for a transatlantic flight from now on as they are not a serious airline and everything was below par. Not your fault, however. Thank you for being so professional as usual!
All went well
Great trip and very helpful. Enjoyed the booked hotel in Buenos Aires
The former president of Argentina, Mauricio Macri, is likely to be heading to his favourite spot in the Lake District for his annual holiday. But his visit will not involve fell walking, munching on Kendal Mint Cake, or even dodging rain showers.
He spends his holidays in the Argentine Lake District in northern Patagonia, a two-hour flight south-west of the capital Buenos Aires. While the area is well known to his fellow countrymen, it's less so to international visitors. But with its stunning scenery of iridescent lakes, soaring mountains and thick forests, not to mention an increasingly generous exchange rate, this will inevitably change. Queen Maxima of the Netherlands is a big fan of the region too, but then she was born in Argentina, so she may be a little biased.
Visitors fly into San Carlos de Bariloche, a winter gateway for some of the best skiing in South America. But in January, the height of the southern summer when temperatures are regularly up into the 80s, people come to hike, bike and fly-fish.
Pick up a hire car and drive north for 90 minutes on Ruta 40 - Argentina's answer to Route 66 - which runs for more than 3,100 miles from the desolate pampas of Patagonia to the border with Bolivia.
The upmarket holiday town of Villa La Angostura makes a great base. Shrouded by woods and bordered by Lake Nahuel Huapi, with angular, wooden houses away from its main street, it wouldn't look out of place in the Swiss Alps.
This is the southern starting point for the Ruta de los Siete Lagos, or Road of the Seven Lakes, a stunning 62-mile drive to San Martin de los Andes. It takes a lot longer to complete this route than you might imagine due to the numerous diversions for photo stops of the rippling hills and mountains of the Andes that provide the border with Chile.
Want to take your hire car into the neighbouring country? It's possible if you confirm this at pick-up. Expect to pay a surcharge of about £30.
But who wants to be stuck behind a wheel the whole time? Like the wide open spaces of New Zealand or the Canadian Rockies, the point of being here is to get back to nature: to step out, fill your lungs and enjoy the great outdoors under skies that seem to go on for ever.
There are plenty of biking and hiking routes here, and one of the most scenic follows an hour-long boat ride from Villa La Angostura, put-put-putting along at a gentle pace and feeling the wind in your hair up on deck.
Disembark at the Arrayanes national park for a gentle seven mile walk back along the Quetrihue peninsula. It is said that the forest in the cartoon Bambi was based on this area after a visit by Walt Disney himself.
You'll share the well-maintained path with just a few others and although the trail isn't that undulating, you can stop regularly for water, chocolate, photos or just to listen to birdsong and soak it all in. There's a thick canopy of beech trees here, as well as colourful fuchsias, outcrops of bamboo and blankets of Chilean myrtle.
Hike from the town itself to look out over Lake Correntoso and to a 165ft-high waterfall, Cascada Inacayal. On another day you could drive for about 30 minutes to Lake Espejo Chico, turn off down a dirt track to a secret beach (actually it's signposted but not many people follow it), then enjoy a picnic of sandwiches bought in town and Quilmes beers that you can keep cool in the water.
There's a certain fragility to the landscape here that's hard to put your finger on, until you realise that about 25 miles due west lies the 7,335ft volcano Puyehue-Cordon Caulle, which last erupted 18 years ago, blanketing Villa La Angostura in a thick covering of ash. Luckily, she was silent on our visit.
Villa La Angostura is a pleasant town with a frontier feeling and the happiest, most tail-waggy packs of stray dogs you'll come across.
With the pound currently worth about 70 pesos, eating out is a steal and petrol is the equivalent of 60p a litre.
A year ago, the exchange rate was around 45 pesos, and even then things were a bargain.
Argentina is known for some of the most succulent steaks on the planet, and a meal of bife de chorizo or lomo (sirloin or fillet), plus some delicious pasty-like empanadas and an excellent bottle of malbec, will set you back about £35 for two.
On the main street, there are plenty of coffee shops, restaurants and bars. For souvenirs, take home sturdy leather belts, alfajores (biscuits) and jars of dulce de leche (caramel sauce), which Argentinians love almost as much as maté, a kind of bitter tea. They consume maté from a gourd with a metal straw, and constantly top up with flasks of hot water.
While this particular Lake District might be lacking in Beatrix Potter tea towels and gingerbread, it does certainly hold its own on another front. Almost half the immigrants to Argentina came from Italy, so gelato here is on a par with anything you'll find in Venice or Rome, especially if you're a fan of rich, unctuous chocolate flavours.
Just don't expect to see Kendal Mint Cake flavour on the menu any time soon.
First published in the Mail on Sunday - November 2019
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