Your calls always answered within 5 rings.
We absolutely LOVED our trip - thank you so much to Chris Briggs for suggestions, arranging, advising and assistance! The hotels were wonderful. All of our transportation/trips were exceedingly well organised, on time and very friendly and informative. We especially loved Hotel Arenal Manoa in La Fortuna - would have loved an extra day or two there! Service was second to none and such a beautiful setting. The hot springs are wonderful. Hotel and Spa Poco a Poco - again, wonderful service and lovely place to stay. Hotel pool is beautiful and the hotel is set up / laid out / equipped so well to allow for all the rain showers! Overall, a wonderful trip, we are so pleased to have experienced it!
Have dealt with Guy Foskin for three years. Excellent customer service, providing very good deals and excellent back up when on one occasion something went wrong. This was not a DialAFlight issue. It is great to have someone get to know what you want along with likes and dislikes and bring offers to our attention that may be of interest. Fantastic, keep up the good work.
Laura Canning provided us with a very personal service, cannot recommend her enough
It was exactly what I wanted and Callum Patel did an excellent job
My only and immediate resource for all travel: long haul, quick breaks, package holidays, family & business. Always a pleasure to deal with. Always great value. Used this service many many times for over a decade and top marks every time.
Thank you for being so efficient and making my travel arrangements so effortless and enjoyable.
Emergency helpline was useful
Can't thank Amy Hibbert enough - again! for the excellent service and recommendation
Dale, once again, was brilliant. Everything from booking and throughout the holiday went to plan. We had an amazing time.
Lee delivered once again - great trip.
Every holidaymaker needs to be able to tap into the experience, expertise and professionalism of Gavin Dattani. Not for the first time his advice, guidance and support meant we enjoyed the most wonderful holiday in Mexico. We then enjoyed three lovely days in New York on the way home, staying at the hotel that Gavin recommended; a superb choice.
Freddie was very helpful, thank you.
We had a fantastic trip - with seven different stops this was not a straightforward trip but everything worked perfectly for flights, hotels and transfers. Thanks again to Vinnie and the team, who we have used for many years now.
William was amazing as always
Although our flight wasn't impacted by the global IT issues, it was reassuring to know that we could have contacted you to have everything sorted if we'd run into problems. Using DialAFlight gives us peace of mind having a buffer to deal with the airlines when it isn't easy for us to phone. This is why I don't bother checking flights myself anymore - it'll always be a better option to go through you!
Saved loads of time and hassle and uncertainty, I will definitely use DialAFlight again.
The overall experience was first class and John Huff was excellent.
Lucas Moore managed to get me a premium comfort seat on a KLM flight from Mexico City to Amsterdam for a price which was around what I normally pay for an economy flight. The experience was excellent in terms of the quality of food, inflight service and the amount of seat space. His attention to the needs of customers is of the highest standard. He always searches for the best options, and does his upmost to resolve any difficulties that arise with airlines.
Eric and his colleagues were very knowledgeable, accessible and helpful at every step.
Great service and attention to detail.
Really impressed and we all thought Bella Norris was excellent with what she did for us
Much easier to book through DialAFlight
Excellent and personable service!
I've used DialAFlight many times in the past and the service has always been 10/10 and this time was no different. A shout out to Bradley Edy.
The whole experience with DialAFlight was exceptional. Rebecca and Stuart from the beginning were so professional and helpful. Rebecca organised my travel efficiently and I was totally confident that all my travel arrangements were in place. On my return journey the flight was delayed due to bad weather so I missed my connection. As I was sitting in Amsterdam airport waiting to board a re-scheduled flight Stuart called to check that I was OK. Incredible service. I will always be using DialAFlight for future travel.
My flight was cancelled. Luggage left behind. You guys were excellent in listening and helping. Thank you.
Rebecca Wilkie went the the extra mile to give us the best deal possible and when a family emergency forced us to return early she pulled out all the stops to make it possible.
Trevor and his team did an excellent job after Air France cancelled 2 of our flights then strikes caused another change
We have used DialAFlight for a few years now never had a problem - thank you so much
I was recommended to you and was really pleased with the aircraft, the cost, the spacious seats and staff. I will be booking again real soon.
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