Sarah was great, as well as her colleagues
Perfect trip, thanks to you
Thanks for your prompt service.
Very good service
Superb personal service. My wife is disabled and you guys made all the arrangements to ensure she had a great trip. Very impressed!
Very helpful Stan and other colleagues
Marcus has been very helpful
They always answer the phone promptly. Alistair, in particular, was very helpful when a member of our party needed to change his flight plans. We had a holiday involving five flights and all went without a hitch. This is the third time my family have used DialAFlight and I would highly recommend them for flights, hotels and car hire.
Michael and Arthur, thank you for all your help with the booking
I am 100% happy whenever DialAFlight has booked my travel. Thank you Gavin for ensuring yet again that we got the best flights possible. Everything worked brilliantly and we are now safely back home - until the next time!
Very good service
Outstanding service from Elizabeth. Everything was as smooth as could be and we will be using her services from now on.
Jet Airways closing down was a testing time for you, during which my contacts, Jason and Nathan could not have been more than helpful. Thank you for excellent service, I will use you again soon
We had a wonderful trip to Kerala and the accommodation exceeded our expectations. Just like to thank Morgan in particular who's come up trumps - again!
My flight from Delhi was delayed and I missed the connection in Istanbul. Turkish airlines provided a hotel for the night and it was pretty stressful. Not your fault in any way.
Dale was excellent
Excellent trip - perfect flight arrangements
Gareth delivered once again. Brilliant.
We had a brilliant time in India. Everything wentlike clockwork. Not one problem. Thanks to Harrison for giving us lots of tips and suggestions.
I can’t rate you highly enough. Oliver was great - friendly and informative - and I was kept in the loop throughout. Everything went perfectly smoothly. I’ve already recommended you to friends!
Simon most efficient. Roll on our next chance to employ his expertise
There have been several flights over the past weeks that Lloyd and his team have arranged for us. We cannot praise the team highly enough. Always professional and eager to help and please.
Staff were very helpful in booking and the issue with the return journey. Very grateful for the help in this matter
Very helpful with all last minute arrangements
As always, perfect service from all. Thanks once again Fraser.
Thank you Scott! It was such a support to have your availability for this entire trip. Without you, the airline's cancellations and changes would have been difficult - much gratitude for responding to my emails and sorting things for us
William was very professional and always returned our calls
Not mad keen on Jet Airways - very efficient but not very friendly
Fantastic. Truly helpful and friendly service. Many thanks to Trevor.
Connie Lau showed expertise, patience and diligence in responding to our complicated requirements in India. The result was a perfectly managed trip. thank you
Some of us simply can't do a whole English winter any more. For me, there is the added business every December and early January of being on the panto treadmill, three shows a day, in Guildford.
What's more, this year, the Grim Reaper had been scything like Poldark through my address book. I needed a break. I needed sun. Then someone suggested Goa is a goer. 'Goa?' said our son. 'Isn't that where you take stimulants and rave?' Well, excuse me if I rave.
THE LEELA HOTEL
The Leela Hotel is wonderful - despite the fact that Putin visits. Sir Mark Tully, the BBC's voice of India, stays, as does Sonia Gandhi, who arrived shortly after we left.
My wife Kate and I flew there non-stop and then had an easy 75-minute transfer.
Many of our fellow passengers were heading for package hotels up the coast, rather than sweeping into The Leela's discreet gates at the end of the peninsula.
A BIT OF BACKGROUND
The Leela was built 26 years ago and has benefited from less strict planning controls than exist now. It was able to secure a private beach then, not possible now, so that means it can put as many sun loungers on the sand as it wants.
Hotels now, fronting public beaches, can park no more than a dozen loungers. But for Leela guests, there are more than enough loungers for everyone.
Croquet is the only nod to the Raj, but the guests nevertheless are 50 per cent English: you can tell by their Boden linen. An elderly lady archaeologist from Pimlico, an accountant from Bromley, a yoga teacher from Hampstead. All regulars for decades. 'What makes this place,' they chorus, 'is the staff.' The astonishing ratio is 3.5 staff to each guest, lifting your finger before you're even aware that it needs lifting.
Of the rest? Russians (in bling), Euro-randoms (Italians leading the charge) and wealthy Indians. Their children are perfect: well-behaved and virtually invisible.
AT THE BEACH
The beach is perfect, too – no lacerating coral, the breeze cooling without sandblasting. At sunrise, there are dolphins. Sea eagles frame themselves beautifully between palm trees.
Sandpipers dart. Beach guards keep hawkers away. At night, you watch the lamps on the fishing boats and owlets hunting.
The huge rooms are scattered around 75 acres, overlooking lagoons where pink lilies bloom.
There are private villas, too, within the – yet more exclusive – Club, for Bollywood stars and Mr Putin. Silent buggies convey the elderly from joy to joy.
Conferences are discreetly arranged, wedding pavilions erected and down by morning. Indian ceremonies are welcoming and their tribute bands do a creditable Radio Ga Ga.
We attended not one, but two, Punjabi weddings of radiant couples we had never seen before, nor shall again, but may blessings rain upon them. My meditation class was too singsong to be intelligible, but the four-year-old Indian boy in front of me had it sussed. The gym is so deserted that the trainers are truly personal. In the top-flight spa, Kate had a magnificent holistic massage, with oils, bells and probably whistles.
All You Can Eat was never like this. Thyme-scented lentil soup with roasted walnuts? Goan kingfish? A bewildering vegetarian menu, creamy dhals, dhingri palak? Desserts? How about rabri (cardamom condensed milk) and dates in soft, white fudge?
Trips to the Goan capital Panaji with your own driver are astonishingly inexpensive and you can shop there for textiles, paper and incense.
Ten miles on and Old Goa, with its Portugese churches, is unmissable. 'Another day in Paradise,' says the daily Leela newsletter. Nonsense. Paradise can't compete with this. Paradise won't have so many staff.