Your calls always answered within 5 rings.
I'm not a seasoned traveller but you got me to my destination and back despite uncertainty in my own changing requirements.
Freddie went beyond just arranging my flight. As I was travelling alone it was really helpful to get that call: ‘Are you ready? Do you have any problems? Have you got everything?' So reassuring. I would definitely recommend and use DialAFlight again.
Turkish Airlines were excellent.
I always use DialAFlight as they are very professional and offer a good service.
Turkey was excellent - I had a very nice time. The hotel was nice and the food and staff very friendly
Michelles careful attention was appreciated in every detail to make sure everything ran smoothly.
Fabulous city break in Istanbul at an iconic hotel arranged by Chloe, thank you
Great flight
Very happy with the service and promptness of response. A bit more detail to guide us on process, online check in would have been useful.
Very helpful service, thank you
Gino is top notch
Very happy with service.
Excellent and most helpful
Tristan and Jerry were great as usual in supporting and arranging our holiday plans with a last minute change.
Luke has been helping us for years at DialAFlight and always get it spot on! We always try and book through him as communication is First Class
Richard Stumpf went above and beyond his usual high level of service when he came to our rescue. We needed help when away on our vacation. He and DialAFlight completely transformed our time away and we had a marvellous holiday!
Hotel was amazing. Superior view room in excellent location recommended by Cameron. When he was not available then his team helped us.
The flights, transfers and hotel were better than expected. Abbi Magbagbeola did an exceptional job at booking.
Gareth is a DAF Legend
Michelle is a brilliant agent and really goes above and beyond to make our holidays great.
Only problem that I encountered was with the transfer from the airport to the hotel not being at the designated pick up point so I had to arrange my own transfer via a metered taxi. I also arranged my own transfer from the hotel back to the airport at my preferred earlier time. Overall the holiday was excellent and I will be using DialAFlight for any future holidays.
There was an issue with the airport transfer in Istanbul
Our trip was amazing from start to finish! Really impressed with the hotels.
Customer service was exceptional and exceeded expectations. Also the price was great.
Superb hotel, only thing that went wrong was the pick up from the airport who didn't show due to us being delayed.
Very professional and helpful when arranging our flights and I will certainly use again
Really grateful for all the prompt assistance when needed - thank you Charlie and team!
All staff friendly and very helpful. Whatever your query they have the answer. I love the pre-flight phone call to check everything is fine
Always good service from you guys. Will use again later this year
We were happy with the hotel and the transfer to and from the hotel was superb
Built on a stunningly beautiful bay with crystal clear Mediterranean waters stretching as far as the eye can see, the five-star Hillside Beach Club takes attention to detail to new heights.
The much-loved 20-year-old Turkish property has an impressive 60 per cent return rate, with many visitors checking in each and every year.
It's perhaps unsurprising then that a recruitment drive for a Chief Instagram Officer inspired more than 70,000 applicants to send in picturesque snaps.
The high-tech hotel even has an app for spa, water sports or yoga reservations (as well as a daily newsletter for the not-so-tech savvy) and one for ordering supplies on the beach.
Every luxury cushioned sun lounger comes with a waiter call button.
With 750 rooms high above the sea, the hotel has breathtaking views across a beautiful bay, but their almost obsessive attention is their true speciality.
My companion was my shrewd fashion buyer friend - also with a close eye to detail. And we're already planning our return.
Not just because the air-conditioned, wi-fi enabled one-hour transfer came complete with chilled water and mints. That was simply the first of many brilliant touches to come.
A recent Yoga convert, I loved that there was yoga first thing in the morning on the Silent Beach and in the evening on a shaded balcony.
There were many places to relax in the sun - one big pool, three beaches and two floating jetties. The Silent Beach (no mobile phones or children) was the utmost in tranquility.
Nestled next to the Nature Spa, therapists walk the beach handing out ginger tea and firm shoulder massages.
Serenity Beach, a short boat ride away, is adults only too. The boats leave every 15 minutes and a simple lunch of barbecued lamb or chicken kebabs with salad awaits.
For those seeking an action-packed break, there's windsurfing and diving - as well as coaching for kids as young as eight. There are snorkelling tours, night diving, sailing courses and guided catamaran tours, water-skiing and wakeboarding.
For days out, there's an eight-island boat tour and romantic sunset cruise. Add to that hiking, trekking and mountain biking, an off-road jeep safari and a cultural tour to ancient ruins and there's little chance you'll be bored. Shuttle buses take guests to downtown Fethiye, 10 minutes away.
The food at Hillside offers some-thing for everyone and your main challenge is how to avoid putting on weight in one of three restaurants.
International cuisines bustle with delicious traditional Turkish fare at the main buffet. Don't miss the Borek; fat filo pastry cigars filled with soft cheese, lemon and herbs. The humus, tzatziki and traditional Turkish salads are also a delight.
Cherries were everywhere with guests encouraged to help themselves to huge handfuls.
A Turkish night in the buffet was packed to the rafters with the best shish, kofte, chicken and lamb kebabs you've ever tasted. Outside stalls recreated a bustling Turkish bazaar, selling woven rugs and jewellery.
At Beach Bar, we enjoyed a candle-lit Italian feast of a set menu right on the beach watching an incredible sunset while we ate starters of anti-pasti, gazpacho, burrata, bruschetta, sun dried tomatoes, Italian cheeses and carpaccio and a second course of clams, jumbo prawns and courgette fritters.
Unable to pack in the main course of lobster, we did force ourselves to enjoy as much tasty Italian ice cream as we could manage. We even spotted a shoal of flying fish while we ate.
Dinner at adults-only Pasha is right on the seafront and offers another exceptional set menu of freshly-baked herb bread, Turkish salads, calamari, jumbo prawns, octopus, and seabass.
For dessert we tried a little chocolate fondant, creamy goats milk ice-cream and Turkish pumpkin terrine.
Every day at around 4.30pm chefs wheel out Turkish bagels, cakes and cheeses to be enjoyed with traditional Turkish tea.
You can take your pick from one of two on-site spas, the luxurious metropolitan Sanda Spa offering traditional Turkish hammam, a Jacuzzi, sauna and Elemis treatments, or the Sanda Nature Spa, high in the hills surrounded by pine trees and waterfalls.
I went for a deeply relaxing Lemon and Honey facial and I came away feeling the most stress free I have in years.
My guest had the Balinese Boreh – a warming aromatic traditional body scrub made from herbs and spices – which she gave equally rave reviews.
Safe to say we didn't manage too much conversation that afternoon as we snoozed and read the day away on the Silent Beach in a state of absolute relaxed bliss.
First published in the Mail Online - February 2016
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