Matilda is simply fabulous. Quick to respond and very approachable.
Great location on the beach. Had seen reviews about noise but not a problem for us. And reasonable taxi rides into main city with lots of great shops and places to have meals and coffee breaks. Would go again.
First time I’ve used DialAFlight - the service from Matilda was brilliant - from initial call to flights booked was under 5 mins! Took the pressure out of what is normally an overwhelming situation and turned it into a pleasant experience - will never go back to trawling through flights myself. Fantastic. Can not recommend highly enough.
Only issues were around flight delays and Lufthansa dealt with them well.
Very helpful sorting out unexpected airline changes. Great customer service.
Great customer service. Thank you Jordan
All went very well: excellent apartment in a lovely city. A great antidote to the English winter…
Excellent service. Wondeful to speak to someone on the phone.
The plane was delayed and when we arrived for car hire it was closed. At 4am in the morning we were driving round in a taxi looking for a hotel!
Flights booked before Covid and DialAFlight kept me informed of all the changes. Staff were always friendly and helpful
Harriet went out of her way to help us to have a smooth trouble free holiday
Ross has been excellent and a credit to your company
Smooth as clockwork as always. Thanks Adam. Great app too!
We wouldn't use any other service - Jane and Sadie are exceptional
The failures were to do with covid information especially that sent by the carrier for return flights to England.
Curtis has always been a great help especially when we had to change our flights due to storm Dennis.
Very efficient thank you
Very helpful and informative, when I needed advice you were there to reassure me about the paperwork and flight
Hotel Puerta Valencia is 4 star but no tea making facilities which was very disappointing for such a hotel.
Very pleasant customer service
Thanks to Joe Orton and this team. Worked well- great hotel and Valencia is a good destination
Rory, another smooth trip, thank you.
This was the first, but will not be the last time I use you.
As always staff deliver. Really helpful. Well done guys
We have already recommended you.
The service was brilliant. Excellent from the first to the end. I definitely will recommend DialAFlight to everyone.
Efficient. Helpful. Easy
All went so well. No worries which was great
DialAFlight was new to me, an excellent service with attention to detail. I would not hesitate to use the service again, nor could I improve on it.
On the final evening of our three-day cultural tour of Valencia, dolled up and festive, we went for a slap up dinner at the swish Marina Beach Club.
Clearly the club is a place to see and be seen. This great barn of an upmarket seaside restaurant was packed with beautiful young Valencian nouveau riche shouting happily at each other.
The noise was incredible. And yet it was at
this popular restaurant that we had the worst dining experience of our entire
lives. The food - what little we saw - was rubbish; our waitress appeared to
The noise was incredible. And yet it was at this popular restaurant that we had the worst dining experience of our entire lives. The food - what little we saw - was rubbish; our waitress appeared to despise us.
When the waitress begrud-gingly shoved a bottle of wine on the table, the wrong one, we passed a glass between us pretending it was the Holy Grail.
But were we downhearted? Not a bit. After 72 hours of sightseeing, we were stuffed to satisfied surfeit with Valencian art and culture. We had seen everything - and what a thrill it all was.
We'd been to the Chapel of the Santo Caliz in Valencia Cathedral and gawped at the actual Holy Grail. We'd visited the late medieval Lonja de la Seda, or Silk Exchange, a masterpiece of civil Gothic architecture. Under shade trees outside the Silk Exchange, we'd watched traditional Valencian dancing.
We'd eaten tapas at the Colon covered market, a landmark of Art Deco architecture.
We'd visited the Bombas Gens Centre D'art, an old water pump manufacturer with an Art Deco facade converted to a gallery with 1,500 works of modern art by 150 artists, including Robert Mapplethorpe.
Bombas Gens's incongruous transformation from heavy industrial workshop to bourgeois art space nicely typified the gift-wrapping of Valencian cultural and historical heritage for the 21st-century tourist.
We'd even been taken on a guided walking tour of Valencia's rather bizarre, council-maintained graffiti. Afterwards, we were privileged to meet foremost Valencian street artist Vinz Feel Free.
Wearing a tracksuit top and jogging pants, Mr Feel Free personally conducted us around his new exhibition at the Carmen arts centre, a palatial former convent.
Had recognition, respectability and paid employment softened the poacher turned gamekeeper's Leftist credo? His giant prints and photographs of nude pelota players with superimposed animal heads said an emphatic no.
We visited the Silk Museum and learned about the laborious silk-making process from mulberry tree to silk moth cocoon to weaving loom to museum gift shop.
And at the Museum of Fine Arts, a spokesman for the Valencian tourist board, solemn with excitement, confided to us that the city's hidebound conservative council had been slung out, and a Left-wing one elected in its place.
He had a dream of bright sunlit ideological uplands dotted with costly, consciousness-raising public art. The public art we'd already seen was, it's no good denying, of startling banality. I hope his dream is realised.
The river Turia once flowed through the centre of Valencia. In 1957, it naughtily overflowed its banks. As a punishment it was diverted away from the city centre and the river bed was planted with public gardens. The old bridges remain; the gardens and embankments have been sown with public art and post modern architectural statements such as Valencia's ambitious new opera house.
Designed by celebrity architect Santiago Calatrava, the Palau de les Arts Reina Sofia is his homage to the homicidal sci-fi creature in Alien. As well as the Turia Gardens, Valencia has dozens of green spaces, including two botanical gardens, the Monforte gardens, the magnificent parks Glorieta, Cabecera, Alameda and Viveros.
In the latter, we sat in a packed grandstand and were tortured for an hour and a half by the vibrant Armenian-Lebanese electric violinist Ara Malikian playing maniacal covers of Led Zeppelin and David Bowie.
Valencia is the home of paella and where Spanish women still waft air over themselves with elaborate fans.
If you go in the warm months, you'll need a parasol and fan.
First published in the Daily Mail - August 2018
More articles below...