Lisbon airport was chaotic, and assistance desk unmanned.
Very grateful over help in filling in boarding pass. Wonderful service. Thank you.
Great service - will use again
A lovely relaxing holiday on the Portuguese riviera. Thank you again for organising a great holiday.
Fabulous service. Big thanks to Greg and colleagues. Have used you before, will again and certainly happy to recommend
We had a problem with our return flight. 49 passengers were unable to fly as EasyJet used a smaller plane. We were able to call you to assist us and we were able to return home the same day, many of the 49 had to fly back on Sunday or Monday morning. Thanks for your prompt assistance.
Ryan was excellent, please pass on our thanks to him
Ian gave us great customer service
Always superb. Good value, convenient and courteous
Marcus was very helpful and kept in touch. No issues with flight at all.
It's always a comfort knowing our trip is booked through DialAFlight. The best prices come with good advice and if there is any problem you can trust they will help to get it resolved. And no long waits on the phone to get through!
Dominic really helpful. Hotel very quiet and times of flights good .
The holiday ran extremely smoothly and lived up to what we had been told
Excellent service and experience.
Great service as always. It’s reassuring to know I will always have a fantastic journey through DialAFlight
Everything went off perfectly 16 people with bags & golf clubs were through check in & passport control within minutes. Thanks DialAFlight.
Ted is always a great person to deal with.
Another wonderful holiday organised through DialAFlight. Once again thank you Michael.
Perfect service as normal
Sophie has again given us a wonderful city break experience. Hotel and location were fabulous.
Ryan is my first call for any trip - keep up the good work
Dave gets my vote. Thank you
Only problem we had was our return fight taking off four hours late!
Everyone so far have been helpful, long may it continue. Thank you everyone at DialAFlight.
Keep it up!
The service is excellent, far more than just booking a flight. I will be a customer for life
I am always happy to book with you, as you do try and fulfil requests made. I would definitely recommend you to family and friends, and will probably only ever book with you, as you know what you are getting and you always deliver.
Joseph booked my travel and he is amazing! He found the best deal and checked me in. I felt so looked after it was very reassuring - I could just concentrate on my hols and having fun since all travel arrangements were brilliantly dealt wit. Thanks for taking the stress out of the process
As ever, really helpful, good value flights and appreciated the call just before we left to make sure everything was in place.
Jude provided excellent recommendation and service as always.
The Portuguese have a specific word to describe a nostalgic longing for a place, 'saudade', and after visiting Lisbon it’s easy to see why.
It's conveniently close to the UK, it's in the same time zone - and is a hotbed of cutting edge culture and nightlife, exciting architecture, music events and super cuisine including a thriving pop-up restaurant scene.
Music festivals, headed by Nos Alive in July, rival Glastonbury and Reading.
At Nos Alive, one arena is dedicated to Fado, the melancholy music that originated in Lisbon in the 1820s and is making a big comeback. The festival shows how high Lisbon sits on the 'cool' scale, with a huge buzz in the city’s arts and design sectors.
Lisbon has helped fund many free music and arts events in troubled neighbourhoods to bring investment to the areas and the city is reaping the rewards.
A prime example of the success of this policy is an inner-city area called Mouraria, which used to be the old red light district but is now one of the city's trendiest locations and a magnet for visitors.
It has some of the most beautiful tiled buildings in Lisbon and is one of the top foodie hangouts.
WHERE TO GO
For global cuisine, head to the food market in Martim Moniz Square, or ask the advice of locals about many of the little-known restaurants - some in seemingly private kitchens.
There are also plenty of pop-up events run by Elisa Sartor and Valentina Toscano of Mani In Pasta, who also introduced us to the famous Portuguese custard tart.
The original tarts can be found at the Pastéis de Belém in the Belém area, but for an equally delicious treat in a more central location, try the Confeitaria Nacional shop at Praça da Figueira, which was built in 1829 and still contains its original interior. The pastries are a breakfast delicacy - copy the locals by sprinkling the tart with cinnamon or icing sugar.
From Praça da Figueira, a short Metro ride takes you to a jewel in the Lisbon crown - the indoor Time Out Food Market, which houses artisan food and drink stalls run by some of the biggest bars and restaurants in the city.
Visitors can choose from a number of culinary delights, including steak, sushi, dim sum, local cheese and charcuterie. I opted for a salmon, cuttlefish, tomato and seaweed burger in a cuttlefish ink bun that was absolutely delicious.
There are plenty of places for a more upmarket meal too, including the Bica Do Sapato restaurant, co-owned by Holly-wood A-Listers Catherine Deneuve and John Malkovich, and the hotel Tivoli, which features the Brasserie Flo, a grand 1920s-style dining room serving French food.
I indulged in some local oysters, followed by the most delectable prawn and asparagus risotto I have ever eaten and a salted cod with chorizo crumble.
Upstairs at the Terraço restaurant, diners get one of the best views of Lisbon. Later, we enjoyed a drink at the Sky Bar, a terrace with panoramic views.
Thanks to its hilly nature, Lisbon is famous for its terraces and visitors are spoilt for choice when it comes to verandas with a view that serve food.
People looking for a more modern and relaxed vibe should head to the Memmo Alfama though, a boutique hotel in the Alfama area that is built into the medieval walls of the city. Just a stone’s throw from the hotel is the Clube do Fado in Alfama, widely considered to be the best bar to hear Fado music.
The quaint streets of the historic Barrio Alto area come alive at night, with traditional and modern restaurants, Fado houses and lively bars staying open well into the night.
Lisbon is well-known for its extremely photogenic tiled facades. In some neighbourhoods almost every home is covered in the ceramics, splashing entire streets with rainbow colours.
Nowhere is this more evident than at Pestana Palace, a five-star hotel in a restored 19th century palace with views over the Tagus. The grand reception rooms boast fresco ceilings and decorative furniture.
On top of all this there are beaches less than an hour away from the centre and guaranteed good weather – the city with everything.
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