Based on 11014 reviews on Trustpilot
020·7962·9933
Had a great holiday - thanks for arranging our flights
Excellent service. One minor complaint. The car supplied by Budget was not the one requested. They gave us a 15% discount, but the car was small and could not accommodate the luggage we had with us, so cases on laps was the order of the day. Malta is quite flat, but the car engine was not really up to the task of carrying four people. Public transport we found was excellent and probably did not need a car for getting around the island.
Jeff was great as always. And good recommendation on Malta!
Gary Patel was most helpful and understanding and demonstrated patience. Information provided was excellent
Thank you for taking the stress out of booking flights. Jackson was very professional and helpful and kept in touch to make sure everything was to our satisfaction. Your app also made everything so easy, relaxed and stress free. Will thoroughly recommend you to my friends!
Always good to get the last minute reassuring phone call from you. Especially when technology is not always easily accessible for the older clients.
Excellent customer service as normal - thank you Adam Sui
Spent FOREVER on the computer and at the doctors to get Covid passes but no one was interested! Complete waste of time and effort.
Thanks to Jack and his team our family arrangements worked perfectly
No 1 travel agents.
We had an enjoyable holiday in Malta. The hotel and car hire were good. Thank you for organising,
Great service as usual
Keep up the good work
Excellent service again. Thank you to Reece and team. Hope to go to France and Canada later this year so will be in contact.
I have been using DialAFlight since 2009 and since booking with Orlando I have given his name to all our friends who all now use this great company. During the pandemic DialAFlight was so professional I couldn't imagine using any other company
Very supportive and knowledgeable team. Always willing to provide help and assistance.
Brilliant as always!
I have never known such good customer service. We were cared for by Jackson who is so knowledgeable and has such good advice. He is really friendly and easy to talk to. A real asset to your company.
Smooth all the way. Felt so much more confident to travel because of the help and information given by DialAFlight staff. Thank you Isaac
Excellent service once again. Taxi pick ups from airport and hotel very good. Big thanks to Tristan for organising everything so efficiently.
Harrison Miller was particularly helpful in organising our trip
Very helpful
The Hotel in Malta needs an uplift, I would not say it was 5.* It is dated and the information we got at check-in was not helpful especially about the restaurants, only one open on an evening and you had to reserve a table, but were not told this information on arrival.
Great service - many thanks
Bed and breakfast is fine as there are so many eating places within easy reach
Throughout the difficulties of COVID Raphael and the team kept us fully informed and helped us change our booking when it became impossible for us to book our original holiday. I will be booking with DialAFlight again.
Always use Chris - he is amazing and always delivers the best holidays. After two years of no holidays we had the best time!
I always use DialAFlight and they have always given an excellent service
Everything went like clockwork.
Very good service, definitely will book again,
Awish to return is the best compliment a tourist can offer. Asking friends about Malta, I discovered they'd all become regular visitors to this beautiful and heroic island perched south of Sicily at the centre of the ancient trade routes of the Mediterranean.
One of the island's fondest fans is a former pilot who first arrived there during the Second World War, when Malta - an essential British naval base and under constant attack - won the George Cross for bravery. Chums joke he's still looking for the leg he lost in Valletta's Grand Harbour. He just says he loves the place. So does Meghan Markle, who came here in 2015 to check out her Maltese ancestry and found herself wanting to stay.
PARADISE FOUND
A three-hour flight from the UK, Malta features year-round sunshine, delicious food (like Meghan, I loved the rabbit stews and fresh fish) and an amazing history. People first arrived in Malta around 5,200 BC and formed farming and fishing communities. The island’s temple period started around 3,600 BC, a thousand years before the first pyramid was built.
UP FROM THE ASHES
Bombed to smithereens during the Second World War, the capital Valletta has finally been restored to picture perfect glory, ready for its reign as this year's European City of Culture.
Elegant old townhouses have been converted into boutique hotels. We stayed at Ursulino, where a roof terrace offers views across the enormous harbour to the ancient city of Birgu.
Ferried over in a gondola at dusk on our first evening, we joined crowds exploring Birgu's narrow streets by candlelight. All electricity is turned off for this one night in the October Festival when house-owners open their doors, musicians rove the streets and actors stage impromptu plays.
It was like stepping back in time to when the Knights of St John took refuge here. Exiled from Rhodes, Birgu was where they first built their lavish palaces during the three centuries they governed the island, defending it from naval attack by the Turks in the Great Siege of 1565, a battle you can safely relive on-screen as part of the well-designed Malta Experience.
There's no escaping Malta's heroic past. Every day, cannons fire a salute across the harbour to honour the Knights. One of the world's biggest and most comprehensive armouries, spreading out along a vast corridor of the Grandmaster's Palace in Valletta, displays an awe-inspiring array of weapons from that famous siege.
Any visit to Malta should include a trip to the ancient city of Mdina, the backdrop to movies such as Gladiator and Troy, and TV's Game Of Thrones. Visiting film stars love to wallow in the laid-back luxury of Mdina's sumptuous Xara Palace Hotel.
WHERE TO GO
It’s worth taking time to enjoy the lovely views over the Mediterranean from the towering Dingli Cliffs. The little fishing harbour of Marsaxlokk - be thankful all the islanders speak flawless English - boasts a cheerful outdoor market where you can buy lace, silver earrings, salted capers and even a fresh tuna head, neatly severed for you by a fisherman's wife.
The side trips add colour and fun. But Valletta is where you'll want to idle time away, strolling down café-filled streets while you discover more about Malta's amazing past.
DINING AL FRESCO
Restaurants played a large role in our five-day visit. My favourites were the outdoor cafe-style eating places centred around one of the two main streets that run the entire hilly length of Valletta.
There was plenty of time to sit and watch the world go by, including the unforgettable spectacle of four Segway-mounted policemen coolly rolling past as the advance guard for their president's black Daimler.
If you want to be sure of a welcome abroad, look no further. The George Cross symbolises a friendship with Britain that thrives as much today as it did during the Second World War.
First published in the Mail on Sunday - June 2018
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