Your calls always answered within 5 rings.
Thank you Patrick Howe for organising our trip which we very much enjoyed.
Wonderful experience once again with DialAFlight
Please don’t book us on BA again. Business class expensive and disappointing.
Roy as always was great, very helpful and always happy to make sure that you get what you have asked for.
Very professional with someone always at the end of the phone.
Will always use DialAFlight and Luke is the best!
Warren organised a wonderful holiday for us in Vietnam.
Perfect as always. Thank you Cody, you're amazing.
Cannot fault DialAFlight - they go above what you’d expect from any company, excellent service.
There was always someone available to answer any questions.
Great service and all went well with our holiday
I am so impressed by the quality of service and expertise I received from Sarah and Singapore Airlines were brilliant. I will definitely be using you from now on.
Good clear advice, competitive pricing and excellent communication. Felt valued as a customer.
Mark Cushway looked after my needs perfectly
The service has been absolutely great thank you. Clear and timely communication and very reassuring that there is always someone on the other end of the phone when you need them, as we did. I have recommended you to 4 other friends who have used you.
Brilliant! I travel a lot and first time I used DialAFlight. Perfect transition. Will definitely be using them again
Best plane l've been on. First class service.
Been booking with you for years - never let us down
I was given great advice, can’t tell you how much we appreciated it, would definitely book again. A big thank you to Sean and his team
Stacey is always brilliant.
Conrad, and his colleagues when he was out of the office, were incredibly helpful and offered lots of advice and support. Our holiday was incredible
I have been dealing with Zak Morgan for probably 15 yrs - superb personal attention, a rarity these days.
Thank you to Elliot Webb for all the help and support. Amazing
Everything was excellent and Dubai was amazing. Thanks Dale
Excellent price and excellent hotel in Hua Hin. We couldn't have got this deal ourselves. Please thank Cody for arranging this
Our return flight was cancelled by Virgin however they booked us on the next day's flight with BA and will compensate with another holiday
My only comment is how inferior BA are to other airlines on these routes. However I suspect they were chosen as they are the only airline flying direct to Hyderabad. A great service overall by Owen and his team
Gavin was so knowledgeable and helpful. Brilliant service and will definitely use again and recommend.
Lee, who I always go through, is outstanding
For as long as I can remember, Italy has held a place in my heart. The food, the culture, the fashion... in fact, for a brief period in my twentysomethings, I even toyed with the idea of upping sticks and moving there.
My dream at the time was to renovate a run-down Italian villa, all the while savouring the best truffles and gorgonzola, washed down with amarone.
Of course, things didn't quite work out like that, but over the years I have had many Italian adventures. Trekking through Tuscany, watching the Grand Prix in Modena, honeymooning in Rome, high fashion in Milan, and stays in Sicily.
Sardinia had got away from me, and was definitely on my go-to list. What wasn't on the list was missing our flight to Cagliari and having to rebook from a different airport - but this definitely added a certain frisson of excitement to the trip, particularly with my husband and two small children in tow!
But we reached our destination later that day, if a little later than planned and made our way to our resort in the south of the island - Forte Village in Santa Margherita di Pula. It's hard not to be impressed by this resort. It's essentially a luxury holiday village, nestled in gardens along a white sandy beach.
There's a choice of accommodation - from five and four-star hotels and luxury villas. We were staying in Hotel Castello, in a deluxe family bungalow which had been newly refurbished alongside other extensive multi-million pound renovations which have taken place over the last few years.
An ideal hide-away
The villa was perfect - contemporary and comfortable, with plenty of room for a family of four and with lots of garden space.
There were gourmet and buffet restaurants, numerous swimming pools, infinite activities, a charming piazza with evening entertainment - the nightly children's disco was a particular hit - boutiques and a Thalasso spa.
There's even a children's restaurant where youngsters can stock up on child-friendly food.
It means they get to eat before going to the kids' club, so parents can enjoy a more intimate meal together. A really good idea.
In fact, there's so much to do here that we found we didn't have to leave the village - which, to be truthful, is awkward when holidaying with small children anyway.
There's a number of sporting academies and clubs, ideal for older children. Our girls are so young they were more than happy splashing in one of the pools, or the waterpark, or the Children's Wonderland - essentially a child-sized play village.
There's even a Barbie house where children can colour, get their nails painted and maybe even meet the famous blonde.
And speaking of famous blondes, there's a good chance you'll bump into one here. The place is full of beautiful people, and it is prime people-watching territory.
Foodies in particular will love it here, and eating is a big part of the Sardinian experience - and let's face it, of any holiday. Everywhere we ate was really, really good - and as resolute carnivores, we were pleasantly surprised with how much we enjoyed our meal at the Michelin-starred all-veggie restaurant, Peaches Cream. And I got to make pizza at the Gourmet cooking academy, the Italian way (although I've yet to repeat this experience in my own kitchen).
As parents know only too well, any time you get to yourself is precious, and you need to make it count. So I managed to slink off for a couple of hours one day to experience the Acquaforte Thalasso & Spa, which dates back millennia to the time when ancient Romans built thermal baths at the nearby port town of Nora.
After I recovered from the shock of sliding into the murky warm water - filled with those miracle-working marine algae and minerals - I really relaxed and enjoyed it.
We came home tired but happy. And very relaxed. Particularly because we didn't miss our flight this time.
First published in the Mail Online - March 2019
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