Your calls always answered within 5 rings.
It is so lovely to know I can call Roger and he will fix whatever I need, promptly and clearly, while remembering any preferences from last time I booked with him. DialAFlight is now just part of my life.
My ski bag was ripped on the return journey and also both bags were delayed by a day -
Thomas has once again been very helpful, checking with us a couple of times prior to our flight. Everything went very smoothly! Will be in touch later in the year to arrange our next trip.
Edward Scudder offered a safe pair of hands and was always available and helpful
Gavin went the extra mile and helped me check in. This was hugely helpful and took away a lot of stress. Wonderful!
Amelia was amazing in sorting everything out for us
Thank you for your help.
Flight to Newark was cancelled and was rebooked on earlier flight when I was at airport doing self check in. Otherwise all other flights were perfect
Hire car wasn’t easy at all but the rest was good!
Helpful, efficient, will use again and recommend. Thank you
Prompt responses. Great follow up and checking everything set for trip.
Great trip with Virgin Atlantic and many thanks to Travis who sorted out excellent seats for us. The service from Travis and his colleague was first rate and I will definitely use them again for future travel.
Always great service, great communication, team always go the extra mile if it’s needed.
Very helpful, professional service and friendly staff.
Very helpful and quick to respond and explain the travel options.
Bradley Edy is our agent and has been for many years. He never lets us down. Always gives us prompt attention and delivers all he says he will.
Can’t fault the service and the staff are always jolly and can’t do enough, which I love.
Excellent service from Zoe Lane
I have been well looked after by Adam for many years now. What a great ambassador for your company he is.
Sean was fabulous - he couldn’t have done any more. Highly recommended
You were great - so reassuriing to have someone to answer all questions and turn to in case of need.
As always great service, the team are available to respond to any queries - no chat bots, just real people answering your calls.
Keep up the good job team. I have been using your company for over 10 yrs and Sean Furnival is my travel manager. He is a calm, pleasant and experienced man and would take his time listening to you with positive results. I have recommended many friends and family
Excellent service from Ivor Savage who tailored our bespoke package and found the best prices and flights available. This involved an 18 day road trip around Texas, Louisiana, Florida and Philadelphia including international and domestic flights, car hire, insurance, visas and accommodation recommendations. Would 100% use DialAFlight again and have already booked another trip for later this year.
Very professional and helpful. Jonathan talked us through everything and nothing was too much trouble for him. We will be booking with him again in a couple of months for the USA.
Always great service and experience with DialAFlight.
Many thanks - great care and help with the booking and all went smoothly.
Excellent service. Our travel consultant, Jason, got us a deal that we were very happy with. He was always available to answer queries and did so efficiently and accurately. He even called to remind us of check in details and to ensure that we had everything we needed. Extremely happy with this service and have already recommended to numerous people.
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