Based on 10292 reviews on Trustpilot
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Everything worked exactly as planned.
Maybe heads up on British Airways provision of food and snacks on flights. We were not aware of the pre ordering system on our return flights.
Staff always courteous and helpful on phone
Good service
Excellent work by Roy and the team - I must mention Wayne who kept us updated while we were away, a very polite chap.
Matt Power is a legend
Perfect service as always
Excellent service again by Ian. Wonderful holiday
I have been using DialAFlight for a number of years after a disastrous experience with a high street travel agent and there is no comparison. My agent is Ashley and he provides me with extra information that wouldn't be available if I booked online, so DialAFlight is my place to go even if it's just to ask a question before making up my mind about a destination. I have recommended them to several friends
Thanks to everyone involved - very helpful and good quality service
DialAFlight is my go to for all travel now and not just business travel - they are just that good!
Fab service as always. You can book a holiday with confidence knowing there is always someone to help or advise you. Thanks Keely I had a lovely trip to Santorini
Maria is always excellent .. she is very accommodating, friendly and efficient. She is a credit to DialAFlight.
Jim was exceptional at communicating and making sure we had everything we needed
Libby McGarry was always helpful and happy to answer any questions or worries. Kept in contact with me all the way through. Excellent service
Kennedy was top notch, very helpful, informative and chatty throughout the whole booking!
Kennedy is absolutely fantastic. She answers enquiries quickly and efficiently. She takes the time to understand what it is you want and then goes above and beyond to make sure that she fulfils those wishes. Superb!
Another amazing holiday. Thanks to Adam and Troy for their help.
As always, Tristan delivered
Thanks to Nicole our holidays are always the best.
Once again, Eve found exactly what we were looking for. We cannot rate her highly enough, hence why we have been using her for years. 10/10
First class service from Marcus for a very last minute trip to Santorini. Thank you so much.
First time I have used DialAFlight and very impressed with the service. Will definitely use you again
Excellent service, super easy arrangements, great choice of hotel.
Another great holiday and everything went as planned
Fantastic trip, smooth and easy, would 100% use DialAFlight again. Robbie is brilliant and always does an excellent job
A fantastic trip and hotel perfect. Tailor - made holiday at its best.
Thank you Frank. Excellent recommendations on the hotels in Santorini. They were both beautiful.
Would definitely recommend DialAFlight. Ready to book my next trip now.
Beautiful location, awesome hotel, definitely recommend
How do you create a hotel in the most stunning setting you can imagine? By carving its amazing rooms into a cliff face formed by a mighty volcanic eruption. Stepping into Iconic Santorini's spectacular hillside setting is an experience that is nothing short of breathtaking.
And being faced with the cobalt Aegean Sea and the tiny white-washed buildings of the astonishingly picturesque village of Imerovigli does not get any less incredible as the days roll on.
The epitome of relaxed elegance, this unforgettable boutique cave hotel features five levels carved from the volcanic wall of Santorini's caldera - each of the 22 beautiful rooms offering its own style.
Aiming for an authentic Greek appearance with a luxurious edge, these distinctive residences come with plush amenities, including Coco-mat linens, huge beds and heated indoor pools.
Homely and relaxing, yet contemporary, these one-of-a-kind rooms all offer splendid views of the caldera from a personal veranda, where guests are welcome to enjoy breakfast in the morning.
Those staying in the Caldera Suites are lucky enough to be able to glimpse the jaw-dropping vista from their own outdoor jetted pool on their private terrace.
Greek hospitality
Eating at Iconic Santorini feels like being welcomed as a new member of a Greek family, with a whole host of mouth-watering traditional dishes and Santorini wine on offer in the Pergola Restaurant.
While relaxation is certainly the name of the game, with an on-site spa available to all guests, those wishing to work off that indulgent feta can sweat it out in the hotel's wellness and fitness centre.
And if staring out at the azure waters or soaking in the sumptuous infinity pool ever gets boring - which it won't - a number of tourist attractions are a mere stone's throw away, including the romantic city village of Oia, famed for its breathtaking sunset, and the quaint town of Fira.
With wine being one of Santorini's most famous exports, an afternoon of tasting is advisable, with the Argyros Estate Winery, Hatzidakis Winery and Santo Wines Cooperative all close by.
Meanwhile, the island is steeped in history, and those wishing to delve a little deeper below Santorini's picturesque exterior will be able to discover the ancient Thera archaeological site, or the pre-historic city of Akrotiri.
Although Iconic Santorini offers all the positives a chic boutique hotel should - luxury amenities, decadent surroundings and friendly and helpful staff - it is the magical caldera setting that really takes your breath away.
Ancient caldera
Santorini is the largest island of a small, circular archipelago which bears the same name and is the remnant of a volcanic caldera. This means it is essentially what remains after an enormous volcanic eruption 3,600 years ago that destroyed the earliest settlements on what was formerly a single, much bigger island, and created the current geological caldera.
The eruption may have led indirectly to the collapse of the Minoan civilisation on the island of Crete, 68 miles to the south, through a gigantic tsunami. Another popular theory is that it is the source of the legend of the lost city of Atlantis.
Now, a giant central, rectangular lagoon, about 12km by 7 km is surrounded by soaring cliffs on three sides. On the fourth side, the lagoon is separated from the sea by another much smaller island called Therasia. Two channels connect the lagoon to the sea - and all combining to create a simply spectacular setting.
My lasting memories are of magnificent views and an altogether unforgettable stay.
First published in the Daily Mail - May 2017
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