Peter Smith was professional and knowledgeable, a credit to DialAFlight and will definitely be returning to book our next holiday
Travelled without any problems, all went smoothly!
Great service - always professional
Thank you Joe and all the team. Great service.
First class from start to finish
Fantastic. Everything we wanted and more. Couldn't have been better
I’ve used DialAFlight for years and have recommended a few people. Manager Danny has been extremely patient and delivers excellent service.
Cody was amazing - honeymoon was perfect !
Consistently good, love the fast answering of the phones, seamless handovers between different staff and Philippa was a star.
Loved the accommodation that was found for us. Thanks so much. The hotel actually provides a complimentary airport pick up and drop off. I only knew this from reading the hotel’s website. This might be a good ‘value added’ if you mention this during the booking process.
Everything went very smoothly, Roy and the team were a delight to deal with, early finish for them all.
Another fabulous trip! Be in touch soon to book our next one
Eric always does a good job
This is the first year I have used DialAFlight. I like it and will use it again.
As usual very efficient and professional.
This is one of the best holidays I have had. Mykonos Grand hotel deserves 7 stars NOT 5. Immaculate hotel, amazing food, and the most warming and helpful staff. Claire, our travel manager, was amazing as well. She made sure everything was perfect from our first call to departure
Our two hotels in Mykonos and Santorini were beyond expectations and the whole trip fitted together well. It felt very personalised.
Very efficient and friendly service, would definitely use this company again.
Todd is the best yet again
Holiday was great. Niall organised a great trip. We loved Mykonos. Only feedback for any other bookings to Mykonos was the Ammos hotel was nice but we felt it was expensive for what it was- but it didn't stop us having a great time.
This was the first time I had used DialAFlight and was very pleased with the experience. Your staff are very helpful and efficient and took all the hassle out of planning our perfect trip.
So helpful and enthusiastic. Always eager to offer assistance without prompting. We always book our flights with DialAFlight and have recommended them to all our friends.
Thank you for spotting the recommended hotel it was even better than we had imagined and I would never have found it without your help. Big thanks!
Always great. Won't hesitate to use you again.
There I was, sailing around the Aegean on a super-yacht... and there wasn't an oligarch in sight.
Crystal Cruises' new Esprit is one of the new generation of smaller cruise ships, and it was the perfect home for a tour of the beautiful Greek islands, the Holy Land and the Jordanian port city of Aqaba.
The Esprit was recently christened in the Seychelles with a bottle of champagne (Louis Roederer, Cristal Brut 2004 since you ask), and its 31 suites are spread over two floors.
There are no balconies - it's a yacht, remember - but each suite comes with lovely picture windows.
It felt like I had been invited to a house party - albeit one held at sea - rather than a cruise, and there was a sense of immediacy and familiarity that is not readily apparent on larger ships. It really does feel like you've checked into a fabulous floating boutique hotel.
Boarding in the Greek port of Piraeus, I walked up the gangplank to a champagne reception.
Crystal really does know how to make guests feel welcome. My butler Clarke showed me to my stateroom, unpacked for me, and before long we were sailing towards the party island of Mykonos.
That evening Esprit's director Harry Ter Horst arranged for the yacht's small crew to meet the guests. It broke the ice and friendships were made over some truly shipshape cocktails. Dinner was also superb. Fine dining at sea is a wonderful experience and the wines were carefully matched. Best of all, it was all included in the price.
Most sommeliers can't wait to show off their knowledge and end up boring you towards a wine you didn't really want, but Ramon made choosing one a pleasure. Still, I decided the time wasn't right to order a £4,300 bottle of Chateau le Pin.
The first night at sea always takes some getting used to: the hum of the engines and the slight rolling of a smaller ship. The stabilisers aren't quite as good as those on bigger vessels but the stateroom technology is certainly better. There were iPads to make in-room dining and communications more passenger-friendly.
As an experienced cruiser, the most important elements for me during a trip are the quality of the food and choice of excursions.
Louisa Kierman was in charge of the tours and she chose the destinations wisely. 'I prefer working on a yacht because everything is far more personal,' she said. 'You get to know people and they aren't just buddies on boats - we feel as though we are welcoming guests into our family.'
One of her excursions during our tour of the Aegean was to Santorini - perhaps my favourite destination. The skies were blue and the whitewashed houses in towns such as Oia sparkled in the sunshine. And if you visit out of the peak summer season, as we did, the crowds have gone and you feel as though you have the island to yourself.
THE HOLY LAND
All of our guides were good but in the Holy Land they were outstanding. One, Barak, was a major in the Israeli army and he helped bring familiar stories from the Bible to life. As for the food, after a week I didn't think the chef, Rainer Buss, could prepare a better dinner, but he did - a sublime lobster with hot butter sauce, and sea bass with asparagus risotto. Everything was Michelin standard.
Crystal Esprit is sleek and nimble, with a shallow draught of less than 15ft. And because of her relatively small size it means a new array of harbours can be accessed, allowing visits to exclusive marinas, hidden coves, and secluded islands where the docking infrastructure - so critical for big ships - doesn't exist.
Crystal Esprit sails the Adriatic through the summer, with seven-night cruises between Athens and Dubrovnik, and Dubrovnik and Venice. Included are all meals and drinks, butler service, marina and water-sports activities, a choice of complimentary shore excursions and gratuities.
The only problem is that spending a week on board the elegant and luxurious Esprit spoils you for life.
First published in the Mail on Sunday - April 2017
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