We were delayed for two hours on return at Heathrow because the baggage hold door jammed! They couldn’t get the bags out. - so frustrating but nothing to do with you! So thanks as always for an otherwise trouble free trip,
Keep it up! Please don’t let your deserved success affect your standards in any way. You are unique!
Excellent end to end service
All went well with the flights and hotels. The app was really useful too.
After a fraudulent flight company we were left without flights to our destination with only several days before we were due to leave! Calvin put together a great package which meant we could make our holiday after all
I thought the pre holiday attention was great and given the amount of variables involved in my trip to several Greek Islands - logistically it was great. I would say there was some inconsistencies in hotel qualities though as the only caviat. But I appreciate it was a fairly tricky itinerary and was overall a fantastic holiday
So good to know you were in the background had we hit any travel problems.
Brilliant service as always
Everything went perfectly. Great communication at every step.
The service provided by Lucy over the covid period has been excellent. Her advice was really valued.
I am a returning customer because DialAFlight always delivers.
Whole holiday was amazing and everything done with Stafford was easy and stress free! Will 100% be using DialAFlight for my next holiday.
Very helpful for a last minute trip
Very supportive and reliable and all information was clear and truthful. Would highly recommend
Darren and his team were amazing from start to finish
Olivia was brilliant. Selected a great hotel for us which was within our budget.
Jeremy and his colleague Ben are excellent. We highly recommend them
All brilliant as ever. Jordan is a star
Orlando is super efficient and my go-to person for personal or corporate flight bookings.
Thanks for your support
An efficient, friendly and helpful service that helped the holiday go as smoothly as possible.
Joe went beyond his remit to sort out all my problems with PLF and flight changes.
I recommend you to all my friends. My wife and I are your biggest fans! Over the years we have been looked after by many of your people all of whom have been not only very professional but also a real pleasure to deal with. Who could ask for anything more?
Do not recommend CENTAURO rent a car Athens Airport again. They are not at the actual airport, appalling staff attitude and only one shuttlebus.
Oli has become my default go to for flights and bookings. He always ensures great prices and recently made sure there was assistance for me at the airport when I broke my leg on holiday. Absolute rockstar.
Would like to thank Roray for always being on hand to help. Wonderful company -wouldn't go anywhere else
We couldn't travel without you! Thank you so much for all your help and advice.
Jeremy is so efficient and excellent to deal with.
Excellent service from Guy
DialAFlight are always wonderful to deal with. I used them in the past and because of covid I remembered to use them to book a flight. Was surprised and thoroughly pleased that their service is just as wonderful as all those years ago! Have been recommending them to everyone I speak about my experience. Thank you for being so efficient, professional and fantastic to deal with!
There I was, sailing around the Aegean on a super-yacht... and there wasn't an oligarch in sight.
Crystal Cruises' new Esprit is one of the new generation of smaller cruise ships, and it was the perfect home for a tour of the beautiful Greek islands, the Holy Land and the Jordanian port city of Aqaba.
The Esprit was recently christened in the Seychelles with a bottle of champagne (Louis Roederer, Cristal Brut 2004 since you ask), and its 31 suites are spread over two floors.
There are no balconies - it's a yacht, remember - but each suite comes with lovely picture windows.
It felt like I had been invited to a house party - albeit one held at sea - rather than a cruise, and there was a sense of immediacy and familiarity that is not readily apparent on larger ships. It really does feel like you've checked into a fabulous floating boutique hotel.
Boarding in the Greek port of Piraeus, I walked up the gangplank to a champagne reception.
Crystal really does know how to make guests feel welcome. My butler Clarke showed me to my stateroom, unpacked for me, and before long we were sailing towards the party island of Mykonos.
That evening Esprit's director Harry Ter Horst arranged for the yacht's small crew to meet the guests. It broke the ice and friendships were made over some truly shipshape cocktails. Dinner was also superb. Fine dining at sea is a wonderful experience and the wines were carefully matched. Best of all, it was all included in the price.
Most sommeliers can't wait to show off their knowledge and end up boring you towards a wine you didn't really want, but Ramon made choosing one a pleasure. Still, I decided the time wasn't right to order a £4,300 bottle of Chateau le Pin.
The first night at sea always takes some getting used to: the hum of the engines and the slight rolling of a smaller ship. The stabilisers aren't quite as good as those on bigger vessels but the stateroom technology is certainly better. There were iPads to make in-room dining and communications more passenger-friendly.
As an experienced cruiser, the most important elements for me during a trip are the quality of the food and choice of excursions.
Louisa Kierman was in charge of the tours and she chose the destinations wisely. 'I prefer working on a yacht because everything is far more personal,' she said. 'You get to know people and they aren't just buddies on boats - we feel as though we are welcoming guests into our family.'
One of her excursions during our tour of the Aegean was to Santorini - perhaps my favourite destination. The skies were blue and the whitewashed houses in towns such as Oia sparkled in the sunshine. And if you visit out of the peak summer season, as we did, the crowds have gone and you feel as though you have the island to yourself.
THE HOLY LAND
All of our guides were good but in the Holy Land they were outstanding. One, Barak, was a major in the Israeli army and he helped bring familiar stories from the Bible to life. As for the food, after a week I didn't think the chef, Rainer Buss, could prepare a better dinner, but he did - a sublime lobster with hot butter sauce, and sea bass with asparagus risotto. Everything was Michelin standard.
Crystal Esprit is sleek and nimble, with a shallow draught of less than 15ft. And because of her relatively small size it means a new array of harbours can be accessed, allowing visits to exclusive marinas, hidden coves, and secluded islands where the docking infrastructure - so critical for big ships - doesn't exist.
Crystal Esprit sails the Adriatic through the summer, with seven-night cruises between Athens and Dubrovnik, and Dubrovnik and Venice. Included are all meals and drinks, butler service, marina and water-sports activities, a choice of complimentary shore excursions and gratuities.
The only problem is that spending a week on board the elegant and luxurious Esprit spoils you for life.
First published in the Mail on Sunday - April 2017
More articles below...
More articles below...