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When we did find problems checking in these were quickly renedied by Manny.
Up to the usual high standard.
Sadie is brilliant as always
Great resort recommendation in Cyprus. We had a fantastic time. Matt ensured the resort met all of our requirements,
Bruce found us our perfect holiday in Cyprus. DialAFlight are a great team. I have booked over 40 breaks with Bruce and his team and never been let down.
As efficient as usual, very good to deal with
We appreciate the prompt and efficient service plus the fact that we have a named travel manager who is available to answer any queries.
Debbie especially has been so helpful and patient as we have moved flights twice after initial booking. Other team members have also been very helpful looking at car hire and answering questions. Would definitely recommend
Noah was our contact and we had first class service
Everything was great, thank you so much.
Been with you about 20 years now and never been disappointed. Hope I carry on for another 20.
Great service
Craig Paul has always been extremely professional and given a 5* service. We will continue to use DialAFlight for a hassle free booking service from start to finish. Thanks again Craig, our Cyprus villa was above and beyond anything we could have imagined.
As always good service and attention. Adam Siu or a member of the team always available to answer queries, offer advice and keep us updated.
Craig, Kieran and Bruce are always on the end of the phone to help which gives me peace of mind. Will be using DialAFlight every year for my holidays
Very helpful.
All your staff were very helpful and professional. Will definitely use your services again.
Another great holiday organised by Reece. Love the security and flexibility of using DialAFlight and Reece is a pleasure to speak to. Have been dealing with him for 17 years now! And hope to continue for many more.
Sean got our needs spot on and recommended a perfect holiday for us. He has been incredibly patient and helpful through our lockdown cancellations. Whilst I would recommend DialAFlight I would also recommend Sean specifically as he is excellent.
No issues, all ran smoothly
Lucy McNab is an absolute treasure.
The best !
DialAFlight has been meeting my expectations for over 20 years. Would recommend them to everyone
So very helpful. We feel totally safe with DialAFlight. They are wonderful.
I always used DialAFlight for booking my flights but I’ve just used them for booking flights and a hotel. They found me a lovely hotel at a great price in the perfect location and flights to suit. I also contacted them whilst I was abroad to see about extending my holiday and they came back to me within the hour with a few different options to suit me. Highly recommend them!
Will definitely use you again.
Many thanks to Stafford for another brilliant holiday. His hotel suggestions were fantastic - one in the Troodos mountains and one on the beach. A total contrast that made the holiday seem longer than a week. Will be booking again later in the year.
Gordon organised everything and was most helpful
We were very pleased with DialAFlight's arrangements, as usual.
Philippa and all the team are just amazing. I wouldn’t every use anyone else to handle my flights and more.
I have unashamedly high standards when it comes to pampering. Who better than me then, to test out the new spa treatments on offer from Cypriot ultra spa Anassa?
This place is what's known as a 'destination spa' - treatments aren't an 'add on', they're their whole reason for being.
On an isolated stretch of coastline about 45 minutes drive from bustling Paphos on the Akamas Peninsula, Anassa is a family-owned resort famed for its beautiful food and beach.
Delightful villas wind out across the property in a kind of mock Greek village with cobblestone streets and tumbling bougainvillea. It is utterly delightful.
But what about the all-important spa?
Day one, I trundle past a beautiful rustic Greek chapel in the hotel's grounds, down to the spa for an 8am yoga treatment. It's raining - rare in Cyprus at this time - so instead of performing our morning stretches on a balcony overlooking the Mediterranean, we take to a room overlooking tall fir trees with our teacher Simon.
The hotel has a fully equipped gym, and there are all manner of extras you can book - yoga, meditation, water sports or chartering a yacht out to the Blue Lagoon, about an hour's sail along the coast.
And then there's the treatments. As well as traditional thalassotherapy and Organic Pharmacy products, the spa at the Anassa has just taken on Ila products, which is music to my ears.
I've long been a devotee of the Ila brand. Created by hand in England, Ila goes to great lengths to be ethical. They describe themselves as 'beyond organic', an ethos very close to founder Denise Leicester's heart since she began the company in 2005. Ila at Anassa is the kind of pampering marriage that I knew would blow my socks off.
I began my Ila journey with a 60-minute Ku Nye massage, a combination of massage with kneading, acupressure and the use of hot stones and poultices.
I was pleased to hear that the divine smelling oil used actually comes from Cypriot roses.
If you're not a fan of the heat, try the Prana Vitality massage which doesn't use hot poultices, just long deep sweeping strokes to eliminate stress from the muscles.
Despite the Ku Nye being a brand new offering at the spa, my therapist was experienced and instinctive - unsurprising when you learn that Denise picks her therapists by hand and gives them one-to-one training.
I defy even the most battle-hardened insomniac to stay awake after this treatment. It was all I could do to drag myself back to my room and clamber into my marshmallowesque bed.
Next up; a bespoke Ila facial with renowned celebrity facialist Anastasia Achilleos. I almost do the treatment a disservice to call it just a facial, because it was so much more. Comprised mainly of meditative sweeping massage, it helps drain your lymphatic system and eliminate puffiness from the face.
Essence of sea lavender and sea lettuce improve your circulation, and bestowed me with a rosy glow. I truly felt this 90-minute facial was 'transformative' not only to my face but to my mind as well.
Lastly I tried what I have simply named 'The Jets'. It's hard to explain how much I loved The Jets. Want an instant slimming treatment, one that rids your body of its wobbly bits and improves the look and feel of your skin? Book in for the Ila Thalasso Jet Shower and Deep Tissue Massage.
You strip off and don a pair of paper pants. You enter a large tiled chamber with handles at one end of the room where you stand. Then, a lovely lady comes in and picks up what looks to be a fireman's hose attached to a contraption which heats seawater to just a bit warmer than your body - then she fires it at you, working up your legs from your feet and doing your tummy, chest and arms. You turn around and face the wall so she can do your back and the backs of your legs and buttocks.
The pressure is quite high although not uncomfortably so, and in under a minute the area being 'jetted' goes red where the circulation is rushing around. This is the aim of the treatment and so, when that happens, the therapist moves on to the next area.
After you're all red and completely drenched – soggy paper pants and all – you are taken to another room to shower, dry off and lay on the massage table to be slathered in super soft jasmine and tuberose moisturiser which is then massaged in.
So did Anassa live up to the most finicky spa reviewer in the world? Dear readers, it did. I really cannot recommend the Ila treatments at Anassa highly enough. Beg borrow or steal to get yourself there.
First published in the Mail Online - August 2015
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