Your calls always answered within 5 rings.
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Thanks so much to Jim for his consistent help with my trip!
Again you excelled. Hotels were fantastic, close to all amenities and attractions. About to book again with you.
Great service as usual.
I appreciated the prompting and information regarding online check-in and luggage. The cherry on the top was the personal call to confirm all was in order for my trip.
Good service as usual. Just the one small hiccup
Our journey with Emirates went smoothly & the flight timings worked very well for us to minimise our jet lag.
Fantastic as usual, superb communication throughout.
I had to change my flight at the last moment because of a family emergency and the staff could not have been more helpful.
It’s just 25 years ago, Dubrovnik was under constant attack, from land and sea, by Serbian artillery during the Yugoslavian war.
How wonderfully different things look today for this ancient walled city. There is still a sort of daily siege, but now from hordes of eager cruise tourists.
EXPLORE DUBROVNIK
They visit the secluded Franciscan monastery, the handsome Rector's Palace and they stroll up and down the elegant, car-free main street, Stradun, its flagstones polished to a sheen by centuries of shoes.
By 3pm, though, the trippers are all gone, clutching their souvenirs. And those checking in for a longer, more satisfying stay are at liberty to find out what else Dubrovnik has to offer.
Set sail anywhere within a five mile radius, and you'll find a handsome shoreline hotel or villa. Yes, the war brought devastation to large numbers of buildings in the area in the Nineties, but they have been both re-built and improved.
For instance, there's the Dubrovnik Palace Hotel, which stands three miles out of town. Not only was it hit by shells during the conflict, it also provided shelter for locals who had been bombed out of their homes.
Now, it's a sleek, modern structure, built into the cliff at a raked angle, which means that all 308 bedrooms have a view over the sea and surrounding mountains.
PELJESAC PENINSULA
And while you could happily spend a couple of days sunbathing by their pools, there's plenty more to do. The most popular tour is to the neighbouring Peljesac Peninsula, an undulating collection of sea-lapped hills, devoted to the cultivation of wine and oysters. A two-hour drive takes you past a dozen little try-and-buy vineyards, of which the biggest by far is the Korta Katarina winery, on the edge of the bay at Orebic.
This glorious white structure was built by American philanthropists Penny and Lee Anderson, who decided to put their wealth (they own 44 companies) towards re-constructing postwar Croatia.
Here you can taste their wines, including a very good rosé, which makes use of vast quantities of locally-harvested Plavac Mali (meaning 'little blue') grapes, which grow all over the surrounding hills.
An hour's drive back towards Dubrovnik, and you're in salt-flat country. The hills overlooking the little village of Ston are lined with huge walls, designed to repel invaders who came in search of the white gold that was salt, the main method of food preservation in a pre-refrigerator world.
VISIT MALI STON
Half a mile down the road, you're at the water's edge, in Mali (Little) Ston. First, you are taken out by boat, to a floating platform, where they slice open fresh oysters and mussels, pulled straight from the water.
Then you are ferried back to the jetty, where, beneath the dangling nets and ancient brick arches of the Bota Sare restaurant, you are served fish broth and Pošip (or Posip), a white wine produced from grapes grown on nearby Korcula.
This is one of the 12 Elaphiti Islands, which, like so many of the spots around Dubrovnik, are both unspoilt and uninhabited (only three have a resident population). This southernmost part of Croatia (it's a seven-hour drive to the capital, Zagreb) has certainly managed to avoid any excesses of over-development. Perhaps the lack of sandy beaches has turned out to be a blessing.
The best view of the city is from the cable-car that takes you from the historic, 7ft-thick walls right up to the clifftop where the enemy guns once stood.
Some visitors are interested not only in the medieval frescos in the monastery, but also the locations where TV series Game Of Thrones is filmed; local guide Lucija Podic works on the production and also shows fans the key film sites.
The result, then, is a happy marriage of past and present, in a setting where the scars of war are now virtually invisible, and the excesses of commercialism have yet to leave a mark, at least once the cruise-ship crowds have left for the day.
First published in the Mail on Sunday - July 2017
More articles below...