Brilliant holiday destination. Had the best time and would love to go back.
I have used DialAFlight previously and my son in law has been a client for many years. Stan Castle was excellent in accommodating my recent holiday to visit family in Nassau. I will always use him in future.
Always very helpful
Great service from Darryll. Just wish BA were better.
I'd have liked to choose from more than 2 suggested hotels, one of which was at the cruise ship terminal, but Island House was lovely, albeit on the flight path for Nassau airport, which would have been valuable information to know before we booked.
You always look after us very well
Stafford is an excellent agent - nothing too much trouble and goes above and beyond every time
Excellent service from Declan and colleagues!
Great service from Darryll.
Noah - and everyone at DialAFlight - was proactive, friendly, helpful and excellent!!
Great service as always
Was so pleased with the excellent help that I received from you and want to thank you for your continued highest standard of service
We have used DialAFlight before and Dale is our go to man. I can trust that he will find us the best price and always keep us updated with any changes. I would definitely recommend using DialAFlight to others
We were very pleased with Manny's recommendations and the service you provided
Aidan is great
An amazing holiday and excellent service during booking and the lead up to travelling
Jeff and the team did a perfect job from start to finish. We loved our holiday!
No fault of DialAFlight, but after spending three hours on the day before our return flight trying to complete the Passenger Locator form we went to the airport without one. BA made it clear that we would need one before flying. It took a further hour and a half and $100 with the help of an airport employee to complete the forms.
Efficient as ever. Always there to sort any problems
Noah is a credit to your company and you are lucky to have him!
Everything worked like clockwork and the hotel and staff were amazing.
Stan at DialAFlight organised a wonderful holiday with all our requirements met. Would definitely recommend.
Everything was pretty much perfect - the only thing that wasn't mentioned was the room tax which I paid upon arrival.
Check all facilities at hotel are available at point of booking.
Absolutely no hassle. The DialAFlight App was priceless
Lots of patience shown to my very frequent enquiries and reassurance from Hayley and Howard.
When checking out I had issues where the hotel added accommodation charges, although I had pre-paid. Helen and her team were fantastic and sorted out issues. I have been using you for well over 15 years and I recommend you to everyone.
A suggestion would be to maybe add a progression bar to show how much money the customer has put down and how much more they need to contribute. I'll definitely be using DialAFlight in the near future - Shelly was so so helpful.
Without you we wouldn’t be home. Thank you Spencer. We wouldn’t travel if we didn’t have you and your team.
We would just like to thank Richard and his staff for all your help in getting us home.
Where do you go on holiday when your face is so famous that anonymity is impossible?
Surely the only way is to choose a resort where everyone is as celebrated as you are in their field and as well-off, so guests are used to seeing Julia Roberts in the swimming pool, Daniel Craig in the restaurant, and Hugh Jackman arriving in the elegant lobby?
PURE LUXURY
Step forward the effortlessly luxurious One&Only Ocean Club in aptly named Paradise Island Drive, Nassau. In our bleak midwinter, what you need is something to look forward to, somewhere sunny and sandy and warm. What you need is a trip to the glorious Bahamas.
The archipelago's 16 main islands offer a smorgasbord of leisure activities, from sailing and snorkelling, to golf, diving, fishing, even swimming with sharks -or pigs.
You might favour climbing aboard your own personal mini yellow submarine to dive under the waves and see the multi-coloured marine life.
All these are on offer as well as other unusual experiences, such as beer-or rum-tasting, cigar-rolling trips and interactive chocolate tours (yum!). Or you might just want to flop on a lounger beside the One&Only's extraordinary new infinity pool.
The pool is part of the resort's amazing five-month, multi-million-dollar revamp and a feature with the wow factor that has been a roaring success with guests.
NEW ADDITIONS
While the infinity pool is the most obvious result of the extensive renovation, there is also a new Ocean Pool Grill where you can order soft-shell crab tacos, Bahamian lobster salad, and a killer cheeseburger.
These impressive additions complement existing amenities including the Dune restaurant by culinary wizard Jean-Georges Vongerichten, and a delightful lounge and library where afternoon tea, cigars and fine wines and whiskies are served.
There are more rooms in the Crescent Wing, and some nice private villas with private chef and butler if you really can't face your public (Villa Bougainvillea appeared in Casino Royale). There are also family cottages, a pool with toddler area, and the KidsOnly club.
The Hartford Courtyard has been completely redesigned and transformed into a luxurious, relaxing al fresco lounge. The Hartford Wing rooms have been made bigger and plusher than ever, and feature extraordinary extras such as bathtub TV and $10,000 lavatories that have an inbuilt seat warmer - is this the height of luxury or what?
Guests are well looked after by the resort's butlers, too, who pride themselves in satisfying every whim, from unpacking your luggage to ironing your underwear. Mine was called Prince. I was tempted to order the 'Romantic Turn Down' in the hope that Hugh Jackman might be involved somewhere along the line.
ALL THE TRIMMINGS
Exceptional service also comes in the form of fruit skewers and ice cream, sunscreen and magazines, delivered to you as you sunbathe - wallowing in some busy-doing-nothing, total me-time is apparently what superstars like to do most of all on holiday.
And One&Only Ocean Club, 13 miles from Lynden Pindling International Airport, has other flopping opportunities apart from that infinity pool.
There's the beach, of course, and another gorgeous Versailles pool surrounded by palm trees and hidden away in a quiet spot with the resort's famous terraced garden and cloister ruins as a romantic backdrop. It has its own cafe, too.
WIND DOWN
Alternatively, close the door in the fabulous Balinese-style spa and float away for a few hours of pampering.
If you're really struggling to switch off, there are early-morning yoga sessions every day...
And it's worth taking a sneaky look to left and right of you. You never know who you might be doing the downward-facing dog next to.
British Airways fly non-stop to The Bahamas 4 times a week. Alternatively you can fly via Miami for a great twin-centre holiday alternative.
First published in the Mail on Sunday - October 2017
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