Your calls always answered within 5 rings.
Very pleased with our trip although BA were not great. On the way out I checked in 10 minutes after it opened and could not get two seats together. Checking in online they would not issue boarding passes and we had to get to the airport early. The food on the way back was terrible. Films on board were OK but the music choice was all cheapie covers - like some sort of massive cheapo compilation - bizarre. Confirmed my dislike of BA
All went exactly to plan no problems at all. Rebecca Wilkie was amazing
Our flights with Air France to Ottawa were fabulous. They were all on time even though there was a global "IT glitch" on Friday 19th July, the day we commenced our return journey. The DialAFlight app is handy, a one stop shop for everything you need. Stuart and Graham always available to answer any questions you might have. Would book with DialAFlight again.
The service from Troy was fantastic - he was so responsive and managed to juggle our three different itineraries without problems. He was always good humoured even when we rang him constantly with silly questions - he deserves a medal for patience.
Christian was superb. I've already recommended him and your company to friends and family. So happy I booked my flights with you.
Great products, great prices, great service. Thank you
Leo was fantastic - made sure I was informed all the way. Will book again
Very quick and efficient
The suggestion by Doug that ‘assistance’ could be arranged was necessary because of AA delays. Thank you.
The service from Air Canada was appalling and you would do well not to recommend them to ANYONE .
Brilliant as always. 1st class info. All helps to make a long haul tolerable. Many thanks to Cody and team.
I would not recommend Air Canada as they cancelled our first flight and on our return put us on standby and split us all up even though we bought our seats together. They were very unhelpful
Hertz desk at Calgary was hopeless as insufficient cars and we had a long wait for cars. Hertz Granville street in Vancouver is in a really rough district so would not recommend drop off in this location
Raj told me that I would need to collect my luggage. This was incorrect.
Professional, courteous, expedient and helpful service.
Your service was recommended and I was very impressed with the service by Oli. Will be using you again. Thank you for all your help.
Everything went smoothly
Gary was very helpful with our Canada trip which included 4 destinations and 3 train journeys. He assisted us from the onset, providing useful information and suggestions on hotels for each stop and also was very helpful with the various flight options available. He was always on hand for any queries we had from the time of booking and up to our departure date. His knowledge and suggestions ensured our trip was thoroughly enjoyable.
Thanks for everything, perfect!
The return trip home was terrible but none of it was caused or contributed to by DialAFlight. In fact, you were very helpful on the emergency telephone. I recommend Roy, Ashley and Claire to everyone.
Contact, communication and arrangements were excellent
Excellent as always. I would strongly recommend DialAFlight to anyone
Fantastic service
Michael was brilliant - nothing too much trouble - he sorted everything hotels and connections
Not a criticism but please note July 1 is Canada Day so Niagara area is particularly busy. We checked out at 11am but weren’t picked up until 1:45 …pick up could have been earlier even if we spent longer at Toronto airport…which was a great airport in our opinion.
All the staff and especially Shelley go out of their way to organise great holidays. I have booked a few now with DialAFlight and will be booking more
I love DialAFlight and recommend it to all my friends and relatives. It’s so easy just to pick up the phone and within seconds there is a friendly person who listens to the sort of things you want from your holiday and then organises the whole thing perfectly for you.
Biggest plus was getting better connections and price than I was finding online, that and a friendly voice and advice over booking
Everything worked like clockwork. Any questions I had were answered quickly and gave me complete confidence. Thank you to Lewis and team
I'll always ask for the same operator. Top service
Usually boutique and with an intimate and luxurious atmosphere, hotels based on an historic plantation house give you the chance to truly embrace the authentic character, culture and charm of the Caribbean. Here we've showcased for you some that could hardly be more beautiful and beguiling.
Strawberry Hill Hotel, Jamaica
Set at 3,000-ft on the steep slopes of Jamaica's Blue Mountains, Strawberry Hill benefits from an eco-system of tropical warmth combined with cooling breezes - and a micro-climate that means a huge variety of plants thrive in the hotel's celebrated gardens. Guests stay in 13 white Georgian clapboard cottages, each with a four-poster - and a veranda and hammock.
Plantation owners usually built their homes to take full advantage of the view - and from the pool deck here it's stupendous, with the vista of Kingston far below and the Caribbean Sea glinting beyond. Nelson visited and was beguiled.
It's said the name was chosen by original owner Horace Walpole, British man of letters and Nelson's cousin. It was opened as a hotel by Island Records founder Chris Blackwell in 1994.
Montpelier Plantation Inn, Nevis
Few plantation hotels can claim to be more elegant than the Montpelier, set at 750-ft on a hill in the island's quiet south, with views of a volcano and the sea.
Semi-detached cottages, providing 19 airy guest rooms plus three separate villas, are dotted discreetly about the hillside, looking out over lush tropical gardens. The emphasis is on relaxation and getting away from it all - there are giant beds, tiled floors, white linen...and no televisions in the rooms.
A 300-year-old sugar mill houses a lovely dining room, with wonderful cuisine. There is of course a Nelson connection - he married Fanny Nisbet on the estate in 1787. And a Princess Diana connection too - she visited with William and Harry in the early 90s. The hotel runs a shuttle to its own private beach.
Sweetfield Manor, Bridgetown, Barbados
White-painted, green-shuttered and shaded by palms, the calm, easy-going charm of Sweetfield Manor is immediately apparent. Inside are stylish, antique-furnished bedrooms, good food, an enticing natural-looking swimming pool - and the whole ambience enhanced by peacocks roaming the lovely grounds. There are ten bedrooms, some in the main house with others in separate buildings reached through a pretty brick-paved courtyard.
It could hardly be more restful (with the occasional squawk of a peacock!) - some rooms have wooden decks, rocking chairs and daybeds suspended on ropes. Bathrooms have walk-in rainforest showers.
The hotel is set on a ridge inland, very handy for the island capital of Bridgetown but well away from the hustle and bustle - and the extensive garden has peaceful and intimate seating areas.
Cotton House, Mustique
Fabulously set on gently rising lawns close to the beach on the 1,400-acre private island of Mustique, this is an enchanting 17-room hotel on the site of a former sugar mill and cotton warehouse. It's the epitome of colonial charm meeting modern comfort.
The heart of the property is the ultra-elegant Great Room, remodelled by Parisian designer Tristan Auer - each week a complimentary cocktail party is held here, attended by virtually everyone on the island.
Mustique, in the Grenadine island chain, was bought in 1958 by aristocrat Colin Tennant, who made it a dream holiday paradise much prized by celebrities. Cotton House is surrounded by walking trails and there's an equestrian centre - plus utterly superb coral-sand beaches for romantic strolls.
Nisbet Plantation Beach Club, Nevis
All boxes are ticked here for the perfect Caribbean getaway. Nisbet, built in the late 1770s, is idyllically set right on the beach. Around the extensive grounds - dotted with coconut palms leading down to the beach - are 36 rooms and cottages, while The Great House, an elegant haven of rugs and antique chairs, houses the drawing room and bar. The dining room is on the covered wraparound veranda.
Nisbet was once a sugar plantation and it was here that Nelson first met Fanny Nisbet. The pool is gorgeously set by the sea, and there's a hot tub, sunbathing decks, a tennis court and croquet lawn - and early-risers can join the manager and his wife on a complimentary hike!
First published in the Daily Mail - April 2020
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