Your calls always answered within 5 rings.
There was confusion over the itinerary but all was finally resolved by Justin
Poor service from Etihad airlines on 2 of 4 flights tarnished this trip. Still awaiting a response from Etihad
Everything worked out OK
I will never fly British Airways again. I got to check in at Singapore to come home and my seat was gone. I was placed on another flight with Singapore Airlines which actually was a better all round experience, so in the end it all worked out okay.....luckily. Everyone at the DialAFlight team were great.
Excellent customer service
Can't fault the service - well done
As usual, everything arranged impeccably
Perfect trip - well planned and just as described.
Gino was excellent as always
Superb, just superb!
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Lee went above and beyond organising our trip and following all details through before we set off. Thanks for everything
Always excellent customer service
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
Great service.
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Great organisation for a great holiday and a very reassuring support presence in the background in case anything went wrong. Thank you
Excellent speedy service as always. Available when needed.
We almost missed our connections between Singapore and Amsterdam to get the Humberside flight! And this time our luggage was delayed both outbound and inbound.
Mason made our trip so easy - he is so helpful.
Hotels and flights selected by Gary all worked out perfectly. Thanks for your help.
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Been using you for years and have recommended you to lots of people. Always deal with Oliver and will be booking my next flights shortly.
Billy has exceeded our expectations.
Great to have the pick up at the airport
Dominic and team are excellent! Will use him again and recommend!
No worries and stress free booking - highly recommend
I got a phone call the day before my flight from the manager. That's service...
Superb, personal approach - clear information throughout and a seamless service.
An abundance of activities
There are few other places where you can enjoy such variety in one day and the breathtaking hinterland, boasting several national parks, is fondly known as ‘the green behind the gold’.
There's everything from ancient volcanoes and stunning waterfalls to species of flora and fauna you’ll find nowhere else.
Tamborine Mountain, the world’s third oldest National Park, is bursting with lush forests, winding walking trails and sweeping coastal views – and even art galleries.
Dominating the Gold Coast’s western skyline is Springbrook National Park, famed for waterfalls and tumbling creeks. At Lamington National Park, part of Australia’s World Heritage Area, you can see beautiful and unique Antarctic beech trees, with roots more than 5,000 years old.
Tamborine Mountain’s magical Glow Worm Caves glitter with thousands of bioluminescent insects - also found within the Natural Bridge caves in Springbrook National Park.
For hikers, Tamborine Mountain boasts 12 beautiful walking tracks, while Lamington National Park has nearly 100 miles of trails, including the challenging but rewarding 13-mile Border Track.
The beach suburb of Coolangatta has trails leading up to the exotically-named Point Danger - where you can plant one foot in Queensland and another in New South Wales.
Events and festivals spring up along the Gold Coast. Burleigh Heads, a suburb trimmed with towering fragrant pine trees, hosts the Village Markets on the first and third Sunday of every month and comprises more than 100 boutique stalls, vintage designer stores, live music and street food.
Not far from here is Broadbeach, which in May is home to Australia’s largest non-ticketed music event - the Blues on Broadbeach Music Festival, with international talent across 20 outdoor stages.
Events and festivals
The renowned Swell Sculpture Festival is held in September at Currumbin - a magnificent free outdoor gallery.
For foodies, Broadbeach Mall has an array of gourmet alfresco options, and at the Burleigh foreshore, oceanfront seafood dining is the order of the day.
Tamborine Mountain also has a brewery and Australia’s most-awarded distillery, producing liqueurs, vodkas and schnapps.
You can often spot creatures you’ll see in no other place on earth. South Stradbroke Island, just 200 yards from the mainland, is a 1,800-hectare conservation park that protects a number of native species; kangaroos, echidnas, koalas and bandicoots among them.
From Coolangatta on the southern end, make your way to Rainbow Bay, a great place for whale watching and snorkelling with turtles. Or in Springbrook National Park, you’ll be in the company of more than 100 types of birds, frogs and reptiles.
Lamington National Park is a great spot to discover rare wildlife, as is Tamborine Mountain’s Rainforest Skywalk, from which you can see creatures that occupy the tree-tops.
As well as fabulous surfing, the Gold Coast has lesser-known coves and lagoons.
Springbrook’s Warringa Pool is the best natural swimming hole on the mountain and nearby Twin Falls tumbles down into three levels of rock pools.
For a laid-back seaside experience, Coolangatta has old-school charm. And Main Beach, popular for its elegant bathing pavilion and Southport Surf Club, all part of the glittering experience that is the Gold Coast.
First published in the Daily Mail - November 2018
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