Your calls always answered within 5 rings.
Cathay Pacific good but the layover of 4+ hours in Hong Kong each way was a mistake. Just made the long journey too much longer.
Many thanks to Dominic and the team for organising our Australia trip.
The wheelchair access and help was particularly helpful
Great help and paitience from Russell
Excellent service all round
Trevor was a great help throughout.
Everything on the trip was as we planned. Highly recommend DialAFlight
I appreciated the availability of help and speedy responses when I had a query
Very happy to use you again.
Thank you so much for updating us on the change of terminal at Manchester. Do you know any cures for jet lag, not to mention weather lag?
Paige at Manchester office was most helpful.
Fabulous support and service thank you. Never booking by myself ever again. DialAFlight has me hooked.
Many thanks to Leo for the personal attention in sorting out last-minute long-haul flights on a family emergency, and navigating the complications so efficiently.
Brilliant! Easy to speak to someone - the phone is answered in seconds and queries answered quickly and efficiently. We always use DialAFlight for our big and complicated trips with the utmost confidence.
I have used DialAFlight for so many years. I just don't go anywhere else.
Tommy was excellent. A credit to your company.
Once again, great service provided by Wayne.
I wouldn’t fly Cathay Pacific again because of the bad food
Excellent service. We will definitely be using you again.
Excellent service from Ashley
Thank you to Eve for dealing with a complicated trip that had changes that needed to be made along the way, and for always being helpful with all of those. I really do appreciate the work you put in.
Thanks to Jason for his usual friendly, professional service, giving me peace of mind on my Australian trip. I had a wonderful time!
I have always receive a very personalised service from Libby and her colleagues. Can’t praise them enough for their efficiency and helpfulness
Beyond helpful with the planning of our trip to Singapore, Australia and Dubai. No hiccups - everything went as smoothly as it possibly could. Felt so reassured knowing Roy was just at the end of a phone should we ever need his help.
Thanks to Connie as always!
Singapore Airlines had no Nut free meals on any flights and the plane to Brisbane was very small and uncomfortable. I would not book Singapore Airlines again but I would use DialAFlight as none of it was Declan's fault - he was very good
A big thank you to James for organising what was an amazing trip for us.
First class service as ever. Sorted flights to suit my schedule. Teddy and colleagues helped me through tech issues checking in on return flight and managed me through flight delays and changes for Australia trip.
Will definately use you to book again for next year.
Your company did everything you could but the airline was terrible
Slip, slop, slap time has arrived on the Whitsunday Islands in Australia. That's slip on a top, slop on the sun cream and slap on a hat, as they say over here.
These bountiful islands sit off Queensland's subtropical east coast within the Great Barrier Reef - and on a trip Down Under, it's crazy not to include a few days here.
They're accessible via a short (for Australia) internal flight - two hours from Sydney and 90 minutes from both Cairns and Brisbane - and boats leave from the popular backpacker spot, Airlie Beach.
Captain Cook came across the islands (there are 74) during his epic 1770 voyage on what was recorded as Whitsun. He christened the stretch between the islands and Cape Conway (to their west), Whitsunday passage - hence the name.
It doesn't quite do their exoticism justice. They're brimming with extraordinary life; the fattest of parrots, iridescent fish, fascinating bush landscape and the squeakiest sand on the planet. Most of the Whitsundays have national park status.
Hamilton Island, our first port of call and the most developed, serves family-friendly fun with big resort panache.
At the Reef View Resort there's a pool alongside the restaurant so parents can eat and watch their young squeal and splash.
The big selling point is best appreciated from the upper floors, where this lovely expanse comes to squawking life each evening as great flocks of cockatoos swoop about.
Guests tend to travel around by golf buggy, but you can reach everything you need on foot. There's a yacht-filled harbour with beach shops, boutiques, ice-cream booths and even fish-and-chip counters.
We take a buggy here on our last evening for posh cocktails in the stingray shaped yacht club.
I'm a sluggish sort in the sunshine. My sister Felicity isn't. In local terms, she is the kangaroo to my koala. I would be happy to watch the weddings go by on the beach, but am marched up to Passage Peak - a fairly challenging climb, especially in a warm climate - for the rewarding views.
Then it's off to Dent Island, a golfer's honeypot, for lunch. Dent is a ten-minute boat ride from Hamilton and popular with keen golfers such as F1 driver Fernando Alonso. We aren't golfers, but the course is an attractive diversion and the restaurant serves a tasty lunch.
The big attraction, though, is the water. The Whitsundays are a jumping off point for the Great Barrier Reef.
If you're not inclined to take the full day excursion to a floating pontoon moored beside it and you're not a diver, there are other snorkelling sights which cost much less and don't attract so many visitors.
We opt for one of these, largely because it includes a drop-off at the pearly ribbon of Whitehaven Beach on Whitsunday Island. This four-mile stretch is a 'beaut'.
A short walk from the beach takes us to Tongue Point Lookout, from where we see water swirling away across sand and mud flats like a marble cake.
Stingrays and blacktip reef sharks are dotted about in the shallows. They are common in these waters — and nothing to worry about. Hammerheads have been spotted, but there have only been three recorded shark-related fatalities in the Whitsundays.
So relax — up to a point. It's the jellyfish I am watching out for. Irukandji are tiny (about 1cm) but deliver a punchy sting, which can be fatal. So we all don head-to-toe stinger suits and sally into the sea with some trepidation.
Once we've got over the initial flap of flippers and goggles, the water is a joy.
Clownfish (of Finding Nemo fame) guard their anemone homes, parrot fish chip away at the coral, munching noisily as if on crisps, black-and-white striped zebra fish flit about and jellies bob near the surface.
The coral is like a well-stocked sweet shop, with blue-tipped wands, purple puckered lips that kiss the water, thick wafts of tagliatelle and sugary pretzel twists. It's all very much like the breakfast buffet at our next stop, Hayman Island. This sultry place has a different pace altogether. It's positively quiet.
Reached by a 50-minute ferry from Hamilton, champagne on tap, it offers high living and attracts an international clientele. The hotel is beautifully landscaped with rooms overlooking the ocean, lily ponds, or a cubic pool.
My sister insisted we undertake a four-mile trek through the bush around the island, swiping away spider's webs with a stick and listening for the slightest slither. We see bush wallabies, one with a baby on board, butterflies the size of sparrows, lots of cross spiders (which primly hold their legs together) and ancient grass trees.
We also spot two newly built residences, priced from £12million. Incidentally, if you are in the market for a Whitsunday retreat — Daydream Island is priced at £75million.
First published in the Mail on Sunday - January 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements