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Roy and his teamalways deliver a quality and efficient service. Thanks again for a great experience. Highly recommend.
Your customer service and personalised service is why I choose you. Top notch
Good job as always
Excellent service - would recommend DialAFlight to anyone
No problems whatsoever - the kind of service we've come to expect from this company
Arthur is always helpful - always get a good service
All flights and hotels were very good. Staff at all 3 hotels very helpful. Naumi Singapore was an excellent location, perfect for exploring the city either via public transport or on foot. Slightly odd "re-thought" room layout with sink island central in room outside loo and shower. Not sure it was an improvement really!
Excellent service as always.
Dexter is always brilliant
Excellent service. Answered all my questions and helped me get the flights that suited me.
I was devastated when my return flights to the Philippines to visit my son were cancelled because of the Middle East crisis. I got in touch with DialAFlight - the first time I had used them for several years. I am so glad I did, as Marty found me an alternative on Singapore Airlines with a transit via the amazing Changi Airport. Everything was organised so swiftly, and the flights all went like clockwork.
The flight back with Cathay was a disaster, 13 hour delay with terrible/shocking customer care. Will not be flying with them ever again
Great service as always. I know from experience, that Libby and the rest of the team are always ready and very capable of sorting out any issues that arise.
Thank you to Paul and Ray for their help in keeping in touch and finding new flights back to London
Excellent service and communication as always. Removes the stress of airlines and travelling.
Excellent service as always
Proactive, client friendly and reassuringly available if and when needed.
Brilliant as always. We've been with Oli and DialAFlight for a number of years and the service has always been outstanding
Larry did his usual excellent job in a very friendly and knowledgeable way. He is an asset to the company.
Alway good service from Lee and his team
Very helpful staff who kept in contact all through the process - especially Lewis. Would recommend to family and friends.
Thank you DialAFlight for the upgrade to more leg room when our seats got moved away from each other, it was very much appreciated.
Excellent service
So happy I chose DialAFlight for my holiday back home to the Philippines
Elliot Webb's fantastic customer service - highly recommended
Flights and connections were good. We now realise the benefits of a seat choice on long flights and will pay to take advantage of that.
DialAFlight, as always, provided an excellent level of service, for which I am very grateful. Unfortunately, our experience with Cathay Pacific at Heathrow was extremely disappointing and fell well below the standard I would expect from an international airline. Several self-service check-in machines were not functioning and I had to request assistance. Regrettably, the ground staff repeatedly walked away while we were still trying to check in and appeared far more interested in chatting amongst themselves than assisting passengers.
Harry has been so great - patient and knowledgable. Thank you for my superb holiday.
Very helpful.
Brody is knowledgeable, dependable and consistently provides excellent service.
A huge photo of King Charles stares down from a wall at the wildlife sanctuary on the island of Bohol in the Philippines. He's captured cradling a tiny, fluffy creature called a tarsier - an endangered monkey-like animal.
One of the main reason tarsiers, which can live to the grand old age of 24, are endangered is because they get stressed by loud noises and human contact.
So it is with reverential silence that we tip-toe through the beautiful Bohol rainforest, marvelling at the Yoda-like stares aimed at us from the bamboo thickets.
The Philippines has more than 7,000 islands - 20 per cent inhabited - and most edged by white sand and clear blue seas. The eastern beaches are pounded by the Pacific Ocean, making them popular with surfers, while the western resorts attract divers.
But after flying 18 hours to get here, you can't just fritter away your holiday on the beach. Where to start though? The island of Boracay is said to be the place to go for nightlife and kitesurfing. Then there's El Nido - a cluster of 45 islands chock full of glorious turquoise lagoons.
But Bohol is my pick. It's a 90-minute flight from Manila with the flight path going over an eye-catching 20sq mile expanse of giant cone-shaped hills, proudly proclaimed to be 'the eighth natural wonder of the world'. These are nicknamed the Chocolate Hills for the brown colour the grass turns during the dry season.
Arriving just before dawn, we watch the sun rise over these strange and captivating treeless hillocks from a viewing platform. It is a silent, deserted, ethereal experience.
Later that day, we chug down Loboc River in a floating restaurant. Think more rickety sheds lashed to rafts rather than retractable glass ceilings.
Your £13 ticket seats you at an all-you-can-eat Filipino buffet of piquant adobo curries, pork belly, grilled fish, rice, noodles, fresh mango and sticky rice cake desserts.
Each boat has its resident crooner, too. Ours looks about 14 but packs an impressive baritone and sings convincing Frank Sinatra covers accompanied by an equally adept youngster on guitar.
Dolly tells us that when the Spanish colonised the Philippines in the 16th Century, they brought Christianity. Hymn-singing forms a central part of the school curriculum and youngsters are big music fans.
During a break in the performance comes a surprise: blood-curdling screams from a zipline 400ft above our heads, which launches fearless tourists a quarter of a mile across the river valley.
But I choose a calmer pursuit: paddle boarding. It is fun, especially when Dolly swiftly reassures me that the river is devoid of crocodiles and piranhas.
Island-hopping on one of the many white wooden outrigger boats is another joy. These take you through beautifully clear seawater along the quiet coast.
The Filippino tourist board is keen to project an image of its country being a super-luxury destination to rival Thailand. Yet, wandering along the sandy Alona Beach, it's down-to-earth, non-flashy, with hour-long foot massages available for just £5.
On the final night, I try the street food - pavements here are buzzing with vendors grilling tantalising-looking skewers over hot coals. 'What are those?' I ask, pointing. 'Deep-fried chicken feet,' the stallholder says.
'And those?' The reply? 'Grilled slabs of chicken blood.'
Playing it safe, I reach for what looks like a hard-boiled egg. But it's balut - a ready-to-hatch duck embryo waiting inside.
Some of the culinary creations on Bohol may require an acquired taste, but I would defy anyone not to be enthralled by this unspoilt island.
First published in the Mail on Sunday - November 2023
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