Theo is a real star
When I arrived in Japan there were multiple checks. Upon arrival they asked me to download the Visit Japan Web where they could confirm my vaccination status before entry. Thankfully I had requested and completed copies for customs and immigration but all tourists were funnelled down the potential quarantine route before exiting the airport. Thank you for recommending the JAL flight. The food was good and the flights weren't very busy. I look forward to my next trip and wouldn't hesitate to recommend DialAFlight to anyone.
Brody was great at helping me organise my first solo trip abroad. I appreciated the check in before the trip and the extra tips he gave me
Sadly I was bumped off my connecting flight and lost 24 hrs in Tokyo - none of which was down to DialAFlight but the airline, Etihad.
Vinnie Gornall's travel arrangements were just perfect.
Gino always very helpful and sorts out last minute panics
Very responsive with excellent customer service!
All in all very good as were Etihad
Excellent service - as has always been my experience
No vegetarian meal on the plane. My pre-flight contact with DialAFlight was excellent.
First class service from start to finish.
Very happy with the trip!
Flights were cancelled due to Coronavirus but James was reassuring and efficient and sorted out alternatives. I have used DialAFlight before and will definitely use them again!
Libby was very helpful and efficient. She took the stress out of a difficult situation and was very sympathetic with regard to booking my son's flight to Japan at a difficult time with the Corona virus. Friendly but professional.
I love dealing with Otis. His hotel recommendation was spot on (again) and he helped with JR rail tickets very last minute. A credit to the company.
Fantastic location, thank you so much
You could not do more!
Top class service
The team I linked with were fantastic- very helpful and friendly
Spectacularly helpful when I misread itinerary and we missed flight Tokyo-Bangkok! We were on another flight 12 hours later as a change rather than a no-show.
Owen delivered as usual and saved us several £100's in the process!
Excellent service from Tristan
Since my booking I have recommended you to several friends and will certainly use you again in the future.
It went like clockwork - 14 flights and umpteen hotels all co-ordinated really well.
Thanks to Angus for his professional and friendly help in securing us our flights and helping us on our way to the most brilliant holiday.
All my flights were fantastic and I really liked the fact I made a change for a two day stopover in Bangkok and you only charged me a fair administration fee
Amazing service from start to finish, 100% use you again
Great service as usual from Jacob and his team. Would highly recommend..
Tristan was excellent, really helpful, great customer service