Your calls always answered within 5 rings.
Thank you for excellent service. However I will take Vernon's advice and fly business class next time!
The Tamadot gave us a fabulous upgrade for my 60th birthday, thank you for mentioning. Reid Marshall did a great job.
I never use anyone other than DialAFlight. I have used you for years and will continue to recommend you to family and friends.
Have passed your details to friends
Very happy with our holiday and how it was organised for us.
Great break
Very professional and helpful service. Finn our travel adviser responded quickly when we had a query as our boarding passes would not print whilst away in Marrakech.
It would have been good if it had flagged up on the Jaaneman Riad’s details that they serve dinner if pre-ordered. Especially for people arriving early evening. The Riad was excellent and the staff were extremely friendly and helpful. Would highly recommend it. Thank you Ewan and Lee
Warn customers about immigration time in Marrakech - 2.5 hours queuing. They may be able to book priority
Marrakech airport has horrendous passport control queues. It took 3 hrs to get through so our transfer taxi had left. It was over 2 hrs when leaving the country. Clients should be warned of the delays, as should taxis waiting for clients.
The hotel in Marrakech is not 5 star - barely a 3, poor service and in dire need of upgrading
All went well thanks
We've been using DialAFlight for over 20 years and never a problem.
Well done Amy
The best travel company around - I wouldn’t use anyone else. Very efficient and very friendly
Only suggestion is to have a WhatsApp or chat to communicate with DialAFlight especially during out of office hours in case client has no roaming access.
Always select a great hotel and good flight options. Fantastic service!
As usual Karl Patel got it spot on. Great trip and very well planned
Booked our flights and accommodation to Marrakech through Daryll at DialAFlight. Amazing service as always - very helpful and all bookings were perfect.
Troy came up trumps as always
Cameron Bleasdale is so, so helpful. He’s a real star
Donovan was great as always.
Another superb trip organised by Bradley
As always, 5 stars
All was fine although you could have advised about Easyjet seat options. Also for other customers the Taghazout Hilton was a good property but the F&B was badly run. Poor seating, disorganised service, poor and limited choices
As always Marco Verner and his team gave five star service
Thanks Teddy - great service
Been using your service for past 8 years and never have any issues. Will be booking for my next trip soon.
Seamless from start to finish with good communication throughout. Thank you!
The recommended hotel suited us re its position, service and facilities. The flights were on a good schedule and we were helped very quickly when one of them was cancelled.
There can be few pleasures to rival waking up in the great late designer Yves Saint Laurent's bedroom in Tangier and breathing in the scent of sea and late summer. I am staying at Jasper Conran's fabulous new hotel Villa Mabrouka. It means good fortune in Arabic - and the fortune is all mine.
The bedroom looks out on to a two-acre garden and a spot where the Atlantic meets the Med. A fleet of small fishing boats chugs past the ghostly outline of Spain.
While I enjoy smoked salmon and fresh peaches in the privacy of my colonial-style terrace, below me other guests are having breakfast under green-and-white parasols. I can't hear them and I can hardly see them for the tumbling passion flowers and wisteria.
With its billowing muslin curtains I could be in Italy, the Caribbean or even the south of France - back when Somerset Maugham called it 'a sunny place for shady people'. And that, Jasper tells me later, is exactly the atmosphere he wanted to create.
It's a description that could equally apply to Tangier itself, with its reputation for bohemian living. Poets, painters, rock stars and millionaires such as Woolworths heiress
Barbara Hutton have lived it up in the legendary 'white city', named for its sparkling facades set against the eternally blue sky.
But Tangier, on Morocco's northwest coast, almost opposite Gibraltar, has changed. It now feels European - multilingual and multicultural with restaurants, clubs and safe shopping in the souk. Modern hotels line the corniche - a Waldorf Astoria is in the works and now there's Villa Mabrouka, where the French-Algerian designer, YSL, spent his last days with his business partner and lover Pierre Berge.
The last time I was in the villa was shortly after the designer's death 15 years ago. While everyone else quaffed champagne, Berge sat alone under a palm tree, lost in memories no doubt of how his talented protege had conquered the world with his beautiful materials and styles.
The two had bought the 1940s modernist villa in 1997 from an Arab princess, who, in turn, had bought it from an American cigarette smuggler.
YSL and Berge lived first in Marrakech, but Tangier, with its cooler climate, was where they planned to retire.
The pair engaged Paris's most fashionable interior designer, Jacques Grange, to remodel it, architect Stuart Church to build a legendary green grotto swimming pool and American landscape artist Madison Cox to lay out the gardens. But after Berge's death six years ago the iconic villa lay empty while everyone feared for its future.
So it was with heart in mouth that I walked up through the busy whitewashed streets until I came across the discreet hotel door. Jasper was waiting for me, dressed in patriotic white and blue with red socks.
As the son of Habitat entrepreneur Terence Conran and bestselling author Shirley, Jasper was truly visited by the good fairy at his birth. He inherited the family talent, plus a lavish dose of charm and fragile good looks. He designs ballets and operas and recently created the beautiful cream outfit worn by Sarah Chatto, Princess Margaret's daughter, at the King's Coronation.
Jasper reportedly paid £4million for Villa Mabrouka - the money going to YSL Foundation, helping to rebuild Morocco's shattered mountain villages.
First he takes me to the rooftop terrace, with its striped furniture overlooking the setting sun. Then a tour of the whole property, with its 12 suites named after Moroccan cities. Building six new villas in the garden has meant digging up all of Madison's landscaping to lay new plumbing and electricity cables. Jasper replaced all the plants and added more.
On we go, past the famous swimming pool, some dramatic natural waterfalls, three gazebos for private dining and a new, year-round heated plunge pool, then back to my exquisite room to dress for dinner.
There is no better place to spoil yourself than here, but you would be made to feel equally at home in one of Tangier's many charming - and far cheaper - guesthouses.
I have driven all over Morocco, from Dakhla in the far south to rose-red Marrakech and ancient Fez. I have skied in Ifrane and baked in the desert - but I always keep coming back to Tangier, which is just three hours by plane from London.
Over the centuries it has been subject to so many influences that it's impossible to tire of it. Berber, Arab, Roman, African, Spanish, French, Portuguese and, yes, English.
The kindness of the local people, their cheerfulness and resourcefulness, their respect for the old and the young, is the main attraction that draws me. I have watched it grow from a scruffy, dusty place with unmade streets to a real working town with a bookshop and a bar on each corner, new cinemas where films open before they do in London, and state-of-the-art hospitals.
As for the hordes of cats, they are revered - not least because the Prophet Mohammed loved them so much he once cut his cloak in half rather than move one asleep on it.
All these things passed through my mind as I fell asleep in my Villa Mabrouka bedroom, lulled by the cashmere covers, linen sheets - and no TV to disturb the peace. There is not a single set in the hotel, but an unexpectedly good internet connection.
The next morning dawned bright and blue, and as I prepared to leave, I gave the hotel one last glance. For a YSL fan like me it is wonderful to know the maestro's memory is in good hands.
And as I said a fond farewell to Jasper, I noted the Berge palm tree had survived the new planting. By some trick of the light I thought I glimpsed the old man himself sitting contentedly beneath it and, beside him, an equally happy YSL.
First published in the Mail on Sunday - October 2023
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