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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
First time used, dubious at first as with any new dealings with a company, but absolutely brilliant! Phone dealings polite, informative and accurate. Promises of dates when things would happen spot on.
Martin's customer service is exceptional
Will be calling you for our next trip
Hampton Inn has no bar. I was not aware of that. No real problem but could have been mentioned.
I’ve now flown twice with DialAFlight. Customer service excellent. Cannot fault it. 10/10.
Everything went to plan, can’t improve on that.
Excellent....you found me a return flight to Texas + 3days car hire over Xmas for same price as the single ticket I had found online, I had been unable to find a cheap return myself. Communications from Sean were excellent.
Will use again
So easy to talk to, you guys are the friendliest, most relatable, reliable and price competitive travel agents in the biz.
As usual Joey delivered - a brilliant service thank you.
Great service
Very knowledgable, helpful and efficient. Would definitely use again and recommend to others.
The hotel would not accept that the room had been pre-paid. When I contacted Karl he quickly sorted it out. Sadly, the hotel made another error and tried to charge me again on checking out. This time a member of Ryan's team stepped in and sorted it out.
Excellent service and support.
No problems. Answered any queries we had. Definitely recommend.
Sal was excellent in all aspects of booking this special holiday. The other staff we spoke to in his absence were also very helpful and supportive. All hotels and rooms were perfect.
Flight good, service OK, food poor
Donovan is brilliant
Ted always delivers
Not being a regular traveller a tip about trying to check in online problems with shared carriers would have been a good heads up especially when already abroad.
Michael and Fergus were obliging and willing to answer all our questions and issues regarding travelling with our health issues. We were much impressed and look forward to possible future excursions with you. Will follow up with letter shortly. Thank you very much for an excellent holiday
Will be using you again and have recommended you to friends!
All went very well apart from the cleanliness of the final hotel in New Orleans. The hotel daily cleaning of the bedrooms left a lot to be desired. The hotels in Austin and Houston were superb in every way. The bus journey and train journey that Riley booked for us were also excellent.
Have used DAF many times. They are really useful when you need multiple flights with connecting internals as this can be laborious to research
Really appreciated the personal service. Someone to talk to is a rarity these days.
Really good again
We always use DialAFlight to book holidays. Very efficient, good prices and care from start to finish.
Good customer service from Aidan
Perfect service 100%. Keith was amazingly efficient and great to deal with. Highly recommend.
A very professional service delivered in a kind and thoughtful manner. Excellent!
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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