We had to change our flight back home because of the covid19 situation. I phoned the emergency number and a very nice young man named Shane sorted out our change of flights. So glad I booked with DialAFlight.
DialAFlight go over and beyond their customer service.We had an issue with lost luggage - you immediately traced it and fed back the information to us. Very impressive.
Excellent as always
The only negative is the connecting flight to Hawaii with Delta was awful seating and staff were very poor indeed
A huge thank you to Vernon and Jo who were so helpful and patient in planning our dream holiday to Hawaii. You have so much knowledge and experience and you put a whole package together for us with flights and amazing hotels in Honolulu, Maui and a stopover at San Francisco. You also helped to book us the very best seats! Made all the difference. Our holiday was utterly perfect and we shall never forget it. We loved every second.
Jasper was brilliant. I was struggling to find a competitive price for my flight to Hawaii so Jasper found me the best deal and flight times based on my connections. They kept me informed of any changes via email and the app. I can not recommend this company enough
As ever we were very happy with the service provided by DialAFlight.
Excellent service as always.
Annabelle is awesome!
As always, DialAFlight organised a fantastic holiday for us! Thanks esp to Stacey who is always so helpful. This really was the holiday of a lifetime and everything was brilliant.
Stan looked after us extremely well. Excellent holiday on our two island stay in Hawaii. Maui very calm and relaxing -maybe we should have hired a car to see more of the beautiful scenery. We didn't because hotel facilities made us lazy. Excellent clear sea in Maui ideal for snorkelling although currents can be dangerous. Waikiki beach, Honolulu is far more active and the usual hustle bustle of a tourist trap holiday is experienced. In Waikiki there is a tourist charge of $31 plus tax a night which seems to be a hidden way of charging for their facilities.
Everything was first class. Well done Spike
Thank you Saf for your help and tips too.
Brilliant service as always, thanks Debbie
Thanks so much to Glen for booking this for us and helping us choose the Park Shore Hotel in Waikiki. It was the perfect hotel and the location was amazing! I already recommended one of my friends to you and she has booked a family holiday to Mexico for next month, we will be booking with you again 100%
Lloyd and the team were brilliant and always at hand when needed. Thank you for helping us to book our trip, we had a wonderful time.
Air Canada was not a happy experience for us. The staff were efficient enough but the cabin was so cold we had to cover our heads also there were no screens to watch movies. These were for hire at a price. We ordered some food and it was not good so disappointed and will never fly with Air Canada again. Many thanks though to DialAFlight - hotels all good
As always Ralph was on hand to help with anything we needed.
Great service. We had a fabulous time and everything went according to plan. A big thank you to all involved.
Excellent service 10 /10
I have used DialAFlight at least 6 times and found them very helpful.
Ted is a great organiser and a pleasure to deal with, please pass on my thanks
Flights (5 of them) were on-time and even early. Did not appreciate America's insistence that we retrieve our luggage and pass through immigratiion on arrival in Seattle and retrieve it a second time on arrival at our final destination. The return flight did not involve 2 luggage retrievals. Outward and return journeys were 25 and 27 hours door-to-door, creating two zombies for several days afterwards. In future we shall break our journey for a day or two en route to avoid all this sleepless stress.
Jade, our travel manager, was brilliant as usual! Always keeping us up to date with any flight changes and checking to make sure we were happy with everything.
Micky did a great job.
We were not advised about visas in Toronto which caused some problems
It would have been good to know in advance that you have to pay for inflight films on Hawaii Airlines.
Colin and other agents were very efficient and competitively priced
Charles gave me an excellent service!Will book with him again.
Always excellent personal customer service from Mike
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