Although Iberia aircraft was brand new their in-flight service was poor.
All staff were really helpful
Troy has been most helpful, nothing too much trouble, always returns calls and phoned to check we were all good to go prior to departure.
Baggage allowances on some of the internal South American flights were quite small - would be beneficial to have that detail up front.
The hotel recommendations were excellent, both were first rate and well located.
Smooth booking, excellent follow -through. What’s not to like?
Excellent service from Lloyd and all the team. Always helpful and understanding , nothing is too much trouble.
DialAFlight remains my "go to" agent for non-standard holiday arrangements. I've always been very pleased with their service.
Excellent customer service, as always
Excellent assistance from Marie who has helped us plan numerous holidays
The usual perfect service
Our thanks to Delia and Rosie for rearranging our flights following a missed connection in Santiago
Booking made several months ago and all flights and hotel exactly as expected - no problems at all.
The journey went very smoothly, with easy connections
We especially appreciated the efforts that Sally made
Brilliant. Laura gives me the same attention as she gives the big cruise lines
Vincent was exceptional.
Thank you Russell, work well done!
I would be lost without Laura and Kylie
You have always provided excellent service and help when needed. It is really good to be able to speak to someone and not do everything via a computer.
Efficient and professional service
I would recommend to anyone. Superb service from day of booking. Will be coming back to you again
Warn people changing in Paris that gate numbers printed on boarding cards bear no relation to reality!
Ivor did a superb job once again. Will be coming back again soon.
Rick was super helpful and I appreciated him calling me to check all was OK before my flight
What else is there to say? You're the very best. Super efficient, quick, friendly and always thinking of the best deal for your clients.
Thank you to Warren who worked hard for me on Saturday when it looked like the gang might miss their flights due to snow.
Proactive, professional, courteous, value for money. Will use again without hesitation
Thank you for your superb service throughout. Have already recommended and will definitely use again in future.
Got upgraded to business on my return from Miami. Just recommended Laura to a good friend
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