i have been using DialAFlight for a long time and Gino never lets me down.
I’ve been using DialAFlight for many years and have always received excellent service. I wasn’t disappointed this time! Harvey managed my visa and updated the flight details once the visa had been processed. I found him to be very approachable, proactive and helpful.
Noah has managed many flights for me.
The flights on our last trip were again very well organised at a good price. I regularly recommend DialAFlight to friends.
Latam is not the best airline I have seen
I found the app very helpful, easy to use and a good source of additional information pertinent to our trip.
Thanks again, brilliant holiday. Our guide Jus to Christ the Redeemer was excellent.
5 star service! Even managed to get us Premium upgrade for the long haul flight at no extra cost.
Communications from Chris were excellent
São Paulo was a nightmare to change flights at. Immigration took over an hour, our cases had been removed from the belt and ‘hidden’ in a corner of the baggage hall, then to check them back in we were eventually directed to the ‘counter behind the pharmacy in the basement’! This took another 30 mins, so we barely made the flight. Apparently this is a fairly normal experience, so we would rather have taken the direct flight, which was presumably more expensive?
Excellent fast help with changing our flights after the tour operator's booking mistake.
Thanks to Adrian we had a great trip to South America.
Liam Rush is an excellent advocate for the company. From start to finish his professional, helpful and caring approach was evident. Above and beyond customer service - Thank you!
Everything went perfectly thank you! But it was very reassuring to know that if we had any problems you were always there to help especially as the itinerary was so intricate. Look forward to the next trip with you
I have nothing bad to say about my trip - everything went smoothly, connecting flights, taxi arrangement as promised. Deborah did well and I highly recommend.
I appreciate the flexibility offered by this company when booking a flight online, compared to the usual channels. I also value customer service, the person on the phone (and/or email). Clearly better assistance than the competition due to flexibility, as mentioned above.
We had the most amazing time. Oliver arranged such a great holiday and experience we would 100% recommend him
Mason was really helpful again with arranging my flights.
You were brilliant - very helpful and efficient
Aer Europa Business Class was a good value option and a life saver on the return leg.
Stopovers were easy and not too long and bags arrived when and where they should.
Visas were delivered on time and money exchange through Cuba agent was good reliable source and a good rate and they intervened as and when necessary.
The trip was great. The tours were fantastic. Everything went as planned. The only negative was the hotel in Foz Iguazú. It was very basic and in need of some renovation.
The hotel in Rio did not match my expectations of a Pestana hotel
Absolutely fantastic customer service and saved me hundreds of pounds. Have already recommended you widely and shall be using you all the time in future.
Very helpful as they always manage to get my last minute requests!
All the staff provide an excellent and very professional service
Zoe has been quick and efficient with all my requests.
Seamless service with timely responses to queries - we couldn’t have expected more.
Unfortunately last hotel in Foz de Iguazu was a bit of a building site and going through a major refurbishment and hence was noisy
Be good to mention there's an entry fee of US$200 per person to pay on arrival into Galapagos. All flights / hotels / transfers worked like a dream.
I was concerned originally that there were several quite long lay-overs but it meant there was no stress with delays so thank you
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